Hotel berdekatan North Wessex Downs

"Stayed for one night, which happened to be the hottest night of the year. Not the hotels fault, but the window in the room would not open. Hotel did supply fans but made little difference. Major issue was after a night in a 30 degree room there was no water for a shower, or the toilet. Spoke to manager who was stressed but apologetic who said the mains were off due to an issue which he hoped would be fixed at some point…. We left quickly to find somewhere to shower and was asked at reception if...

"The room was clean and the balcony to the back overlooking a stream and greenery was beautiful. I just thought it was a tad overpriced at £91 without breakfast or dinner included. That said - it's not too far from the town centre (5 - 10 minute walk), nor the train station (15 min walk or so). The free parking is useful; however, it's one of those horrible put-your-number-plate in. The bar is small for a pub of its size, which doubles up as a reception at certain times, meaning you have to...

"Very comfortable and friendly"

"We thought the room was not worth the price. It was a bit shabby and lacked the extras with a room that price. Early evening we saw two rats outside on our patio. There was a lack of staff at certain times and this was communicated to us when asking for breakfast. The bar and gardens were lovely, they were very helpful with our food choices but the Sticky toffee pudding was not to a good standard."

"The whole experience at the Retreat is superb. The friendly staff the, the deco and surroundings are lovely and it has a great relaxed feeling. It is luxurious without feeling stuffy. I went with my daughter and we had a great time relaxing around the outside pool."

"Love the location and the excellent service, it's a lovely place to stay. However sadly our toilet wouldn't flush properly."

"Fantastic"

"The room was very clean and the staff was lovely"

"The rooms are beautifully presented and the amenities were really nice. For a travel stop it was very convenient and the staff are friendly. The carpets in the rooms are suffering from wear and tear and could do with a better clean. The rooms needs a bit more of a clean in general. The shower also started dripping in both rooms (which were at other ends of the property) at around 3am which woke us up. We found it a bit strange to be put in rooms in completely different buildings despite...

"Great room, clean, had everything we needed. Lovely staff, delicious breakfast and great location."

"The fact I didn't stay there would love to know how to get my refund please"

"Friendly owners, good breakfasts, clean room and bathroom. Pet friendly"

"Lovely stay. Really nice room, amazing staff from start to finish and a fantastic evening meal followed by an equally delicious breakfast. Would very much stay again."

"Spa facilities were great, but room we stayed in was full of cobwebs and the toilet rim was in need of a thorough clean"