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The Freshwater

4.0 star property
Fun on the slopes, near Niseko Mountain Resort Grand Hirafu

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Photo gallery for The Freshwater

Balcony view
Fridge, microwave, oven, stovetop
Flat-screen TV, DVD player
Interior
Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 2 Bedroom Penthouse Suite

Balcony view

2 Bedroom Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Heating
Kitchen
Fridge
Dining table
  • 85 sq m
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 6
  • 2 Single Beds OR 2 King Beds

View all photos for 2 Bedroom Penthouse Residence

2 bedrooms, desk, iron/ironing board, free WiFi

2 Bedroom Penthouse Residence

Highlights

Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Heating
Kitchen
Fridge
Dining table
  • 85 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Single Beds OR 2 King Beds

View all photos for 3 Bedroom Penthouse Residence

In-room dining

3 Bedroom Penthouse Residence

Highlights

Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Heating
Kitchen
Fridge
Dining table
  • 137 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 8
  • 3 Single Beds OR 3 King Beds

View all photos for Superior Studio

2 bedrooms, desk, iron/ironing board, free WiFi

Superior Studio

Highlights

Separate sitting area
Heating
Kitchenette
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
  • 22 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

View all photos for 3 Bedroom Penthouse Suite

Balcony view

3 Bedroom Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Heating
Kitchen
Fridge
Dining table
  • 110 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 8
  • 3 Single Beds OR 3 King Beds

View all photos for 1 Bedroom Suite

Fridge, microwave, oven, stovetop

1 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Fireplace
Heating
Kitchen
Fridge
Dining table
Dishwasher
  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Single Bed OR 1 King Bed

View all photos for 2 Bedroom Suite

2 bedrooms, desk, iron/ironing board, free WiFi

2 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Fireplace
Heating
Kitchen
Fridge
Dining table
Dishwasher
  • 76 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Single Beds OR 2 King Beds
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About the area

Map
165-19, Yamada, Abuta, Kutchan, Hokkaido, 044-0081

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 6 min walk - 0.6 km
  • Niseko Takahashi Dairy Farm - 8 min drive - 6.5 km
  • Kutchancho Asahigaoka Ski Area - 10 min drive - 7.5 km
  • Niseko Annupuri Gondola - 14 min drive - 11.8 km
  • White Isle Niseko Snowmobile Park - 18 min drive - 15.8 km

Getting around

  • Kutchan Station - 8 min drive
  • New Chitose Airport (CTS) - 117 min drive

Restaurants

  • ‪Wild Bill's - ‬3 min walk
  • ‪The Barn - ‬3 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬2 min walk
  • ‪Musu - ‬3 min walk
  • ‪蟹鮨加藤 ニセコ店 - ‬5 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Freshwater

Fun on the slopes, near Niseko Mountain Resort Grand Hirafu
Hit the slopes and relax with The Freshwater's amenities, including ski storage, ski passes and free self parking. Each apartment has 2 bedrooms and offers free WiFi and a DVD player. Guests can appreciate conveniences, such as a sitting area and a fridge, and other amenities include a microwave and a flat-screen TV. Limited housekeeping is available.
The Freshwater offers 33 accommodations with DVD players and rice cookers. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Kutchan apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Japanese

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Property amenities

Ski

  • Downhill skiing nearby
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 2 spaces per unit)

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker
  • Toaster

Bedrooms

  • 2 bedrooms

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Phone

Things to do

  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 33 units
  • 5 floors
  • Built in 2008

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Intuition Niseko, 38-6 Kabayama, Kutchan, Abuta District]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternative location: [Intuition Niseko, 38-6 Kabayama, Kutchan, Abuta District, Hokkaido 044-0078, Japan]
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The listed optional cot/infant bed fee applies every 4 days.
Guests may be required to change rooms during their stay. Room upgrades are subject to availability.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 7000.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 2.00 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: JPY 7000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Freshwater Hotel Kutchan
Freshwater Kutchan
Freshwater Apartment Kutchan
The Freshwater Kutchan
The Freshwater Apartment
The Freshwater Apartment Kutchan

Frequently asked questions

Is The Freshwater pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Freshwater?

Self-parking is free at this property.

What time is check-in at The Freshwater?

Check-in start time: 3 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at The Freshwater?

Checkout is at 10 AM.

Where is The Freshwater located?

Conveniently located near to the ski slopes, this Kutchan apartment building is within 2 miles (3 km) of Niseko Mountain Resort Grand Hirafu, Annupuri and Niseko-Shakotan-Otarukaigan Quasi-National Park. Noasc and Shikotsu-Toya National Park are also within 3 miles (5 km).

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The Freshwater Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 33 reviews
Rating 8 - Good. 9 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Modern and clean. Free shuttle to the Gondola.

10/10

This place is amazing. Its right next to the center of the Hirafu town where all the action (food) and transportation is. Lawson also right next door. Rooms are small but smartly designed, I felt more comfortable here than in many other larger hotel rooms. Staff was friendly and wanting to go above and beyond to help me get out of a jam when there were no taxis in town.
Stayed 4 nights in Dec 2023

10/10

Can’t say enough good things about this property. We rented an apartment and it gave us ample room to spread out and enjoy our time there for the week. The location was absolutely perfect. Close to grocery stores, restaurants, bars, onsens and the Grand hirafu ski resort. I would recommend reserving restaurants in advance of your stay otherwise you may not get in anywhere. Happened to us a few times.
Stayed 7 nights in Jan 2023

10/10

何度も泊まっています！ 快適な施設です！ 去年は思わなかったですが 今年は排水溝から匂いがあがってきているのか 洗面室付近が臭かったです 他はとても良いです！
Stayed 3 nights in Feb 2025

8/10

洗濯機もありよかった！
Stayed 3 nights in Feb 2024

2/10

Stayed 1 night in Dec 2023

6/10

ウォシュレットと湯船が有れば最高でした。
Stayed 8 nights in Oct 2021

4/10

Apartment itself was fantastic. Lovely King sized bed, washing machine and gas fire place. Communication before check in was great but, Unfortunately the staff leave a lot to be desired when checking in at during our stay. They didn’t mention there was a free shuttle service in the morning, they didn’t mention there we’re different types of lift passes and we got stuck on the other side of the mountain and missed a whole afternoon skiing. They clearly didn’t care.. forgot to have our lift pass and lesson ready when we arrived and then couldn’t tell us where to go for our lesson. Also worth noting that the walls are paper thin. We could hear the conversation of the people in the next room and on the street.
Stayed 3 nights in Feb 2020

6/10

Good location, very small rooms for price, rooms are a lot smaller than photos appear
Stayed 6 nights in Feb 2020

8/10

Stayed 2 nights in Dec 2019

8/10

The toilet was poorly designed.. Each time we showered, the floors flooded and there was nothing to dry it with . Each time we needed to use the sink we had to walk on wet floor.
Stayed 2 nights in Dec 2019

10/10

Excellent and cozy apartment with well-equipped kitchen. Staff are so nice. Just next to the main road in Girafu. 2-minute-walk to ski shuttle bus stop and 5-minute-walk to convenient shop. It is so convenient that many restaurants and shops nearby. We didn’t drive this time and we took ski bus from CTS airport. The Freshwater provided compliment shuttle from & to Girafu welcome centre on arrival and departure date. We will stay here again when we go to Niseko next time. 👍
Stayed 4 nights in Dec 2019

2/10

6人で利用は無理があるのに、6人で利用できると書いてあり、２人ソファで寝ました。それなのに、２人の追加料金が２万も取られて、ホテルマネージャーに抗議しましたが、訳のわからない返答で、本当に嫌な思いをしました。
Stayed 1 night in Jul 2019

10/10

A very nice property to stay in. Very close to all the restaurant and shops. Staff are attentive and friendly.
Stayed 4 nights in Mar 2019

10/10

Stayed 5 nights in Feb 2019

10/10

Modern apartment that is very close to everything.
Stayed 5 nights in Feb 2019

10/10

Great location and very friendly staff. Even though our buss was 30 minutes late there was someone waiting to drive us to the apartment.
Stayed 8 nights in Feb 2019

10/10

Room was big enough to stay for three people with very clean condition. Location is amazing probably best ever location if you have plan to ride gondola mostly.
Stayed 5 nights in Jan 2019

10/10

Very clean. Easy to locate. Staff was helpful from before arrival till we depart. Wonderful experience!
Stayed 3 nights in Jan 2019

10/10

Excellent location to lifts, restaurants, and shops
Stayed 8 nights in Jan 2019

10/10

Stayed 3 nights in Jan 2019

10/10

レセプションなどでスタッに遭遇すると（特に男性スタッフ）食事のことから日々の送迎のことまで隅々まで気にかけてくださり、できる限りのことをしてくださいます。私の下手な英語にも一生懸命答えてくださって大変素敵な滞在となりました。
Stayed 3 nights in Dec 2018

10/10

Great option in Hirafu
Stayed 2 nights in Dec 2018

8/10

We stayed in the Freshwater and there was no one at the reception to offer assistance the whole time during our stay. The apartment is nice and the location is very convenient.
Stayed 2 nights in Apr 2018

8/10

Great location, great staff and an overall great lodging experience. Only wish there was a hot tub or sauna on the premises.
Stayed 3 nights in Feb 2018