Hotel Sunroute Niigata in central Chuo Ward offers a practical place to recharge. Guests enjoy free in-room WiFi, coffee and tea in common areas, and convenient dining at the on-site restaurant. Dry cleaning and luggage storage services ensure a hassle-free stay.
Located in Chuo Ward, a neighbourhood in Niigata, Hotel Sunroute Niigata is near a train station. Aizu Yaichi Memorial Museum and Nigata Branch of Northern Culture Museum are cultural highlights, and travellers looking to shop may want to visit Bandai Pavilion and Pier Bandai. Niigata City Performing Arts Center and Niigata Science Museum are also worth visiting. Visit our Niigata travel guide
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Parking on site (JPY 1,100 per night; includes in/out privileges)
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,800 per person
A restaurant
Coffee and tea in common areas
Restaurants on site
Ristorante Portofaro
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Meeting room
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchairs on site
More
Banquet hall
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
Flat-screen TV with digital channels
Pay films
Food and drink
Refrigerator
More
Air conditioning
Desk
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 2:00 AM
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
The name on the booking must match the name on the passport.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately JPY 1800 per person
Self-parking fee: JPY 1100 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Hotel Sunroute Niigata
Sunroute Niigata
Hotel Sunroute Niigata Hotel
Hotel Sunroute Niigata Niigata
Hotel Sunroute Niigata Hotel Niigata
Frequently asked questions
Is Hotel Sunroute Niigata pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Sunroute Niigata?
Self-parking is available for JPY 1100 per night.
What time is check-in at Hotel Sunroute Niigata?
Check-in start time: 3 PM; check-in end time: 2:00 AM. After-hours check-in is not available.
What time is check-out at Hotel Sunroute Niigata?
Checkout is at 11 AM.
Where is Hotel Sunroute Niigata located?
Located in Chuo Ward, this hotel is within 1 mi (2 km) of Aizu Yaichi Memorial Museum and Toki Messe. Pier Bandai and Jotokuji Temple are also within 1 mile (2 km). Niigata Station is 7 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Sunroute Niigata Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.6
Location
8.4
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 196 out of 567 reviews
10 - Excellent
196
Rating 8 - Good. 248 out of 567 reviews
8 - Good
248
Rating 6 - Okay. 94 out of 567 reviews
6 - Okay
94
Rating 4 - Poor. 25 out of 567 reviews
4 - Poor
25
Rating 2 - Terrible. 4 out of 567 reviews
2 - Terrible
4
Reviews
6/10 Okay
Eugene
29 Nov 2025
The property and rooms were a little dated and the rooms smelled like smoke. Room size was adequate and breakfast buffet was good, with Adele ton of local area dishes.
But overall good value
My first time staying with Sunroute. The hotel was a bit old, but great location as it was close to the JR station. Alright choice for a short stay,
Xueqi
Stayed 2 nights in Feb 2025
8/10 Good
Alexandre
21 Jan 2025
Liked: Cleanliness, staff & service, amenities
The hotel is well located, easily accessed.it's a bit worned out on certain minor aspects.
Some amenities look outdated, but it gives the hotel its charm
Highly recommend the Hotel Sunroute Niigata. It is convenient to the train station with many bars, parking options and restaurants nearby. Google translate the street parking lots if you don't use the hotel garage. Some have deals with the hotel where you pay a lower rate for overnight parking. I had great service from the hotel staff who helped me with figuring that out and saving a lot of money. We really enjoyed our visit to Niigata and Hotel Sunroute was the right place for us!
Great location and proffessional and helpful staff. Good wifi and room cleanliness. Great offer of toilettries. Terrific array of restaurants and services in the area. Really Recommend this hotel.
The room smelled like cigarette smoke and it was very uncomfortable because of that. We will chose a different hotel next time.
Takao
Stayed 1 night in Nov 2024
6/10 Okay
Chun-tsu
6 May 2023
Liked: Cleanliness, staff & service
Location is good, but room is old and dusty on curtains and corner areas. Can't control air-conditioning temperature, was warm and opened the window then so noisy outside.
We had 2 rooms. Both non smoking but one of the rooms absolutely reeked of cigarette smoke. Unfortunately it was the room assigned to me and I suffer from asthma so I had a very difficult time breathing and sleeping was limited. Our other room had our children and it was not feasible to swap rooms. I do not know if we would consider going to siunroute again as it is very hot and miss with the rooms.