Search Apartments in Newcastle-Under-Lyme

"Couldn't fault hotel woll definitely stay again."

"The staff were great. The rooms are clean and easily accessible. The security was a plus. The only thing that was an issue was that the extractor fan in the bathroom didn't work. Appart from that I enjoyed, I would recommend and stay again considering the cost."

"Nice surroundings and excellent staff "

"Really friendly and helpful staff. Breakfast was really busy the morning we were there and they managed everything really professionally."

"The property was fine, could do with a repaint and maybe new carpets as it’s dated. But staff were lovely and food was nice There wasn’t many plug sockets in the room so we had to take turns in using the only socket available"

"The room was a little tired but ok for what we paid. We were hoping to get room service when we arrived but that didn’t appear to be a thing since there was no menu (or any other hotel information) in the room. We headed to the restaurant where we were waited on by a lovely young lady (Matilda?) However, the food was not good at all. The menu was very limited and uninspiring. We were served the driest pork belly bites we’ve ever tasted (like they’d been reheated multiple times), brown salad leaves, stale, toasted bread sold as focaccia and it wasn’t cheap. Unfortunately breakfast wasn’t much better with multiple items run out (no sausages and minimal beans) despite it not being busy. When I mentioned this to one of the staff there was no apology, just an acknowledgment (which I believe was acted on but too late for us). I’ve stayed multiple times in another De Vere property which has always been fantastic. This one falls way short of the same standard. It was fine for a basic stop over but nothing more."

"Staff very friendly and nothing too much trouble. Lovely food. Comfy large bed. Only down side was bedrooms a bit tired. Wardrobes could do with replacing to match drawers"

"Definitely book a room in the old part if possible. The new wing is beautiful and clean....but it takes about 10 minutes from check in to find your room...but you'll need a map! Gorgeous grounds, food was delicious. Will visit again."

"Everything about this hotel is 1st class , Location and beautiful rooms, food and service."