Hotel Dekat Newcastle Public Library

"Amazing friendly"

"Great and Exellent customer service"

"Fantastic. Parking was perfect even though we came in with a truck with a car trailer, parking was easy and close. "

"Staff very friendly and acc"

"Room was excellent "

"Nice staff and room "

"Hotel clerk gave me a room that was not yet clean. This means that hotel staff has poor or broken communication. This is unacceptable."

"Great check-in and check-out processes. Staff was professional throughout and Jamie was great during the check-in process. The property is in a convenient location near restaurants and shops. I was there with family and the room was nicely appointed, spacious bathroom, comfortable beds and quiet. "

"The room and hallways was cleaned."

"The hotel was adequate. No frills. Under construction. "

"The breakfast is very minimal. The exercise room was vile. The pool was closed down. We could hear (and feel) the people above us walking/stomping around. "

"I’ve stayed here a few times in the past it doesn’t look like much from the outside but it’s always a great stay. "

"Friendly staff, you can tell they are trying to remodel to keep things up to date. Also want to note, the room and bathroom was clean. However the makeup towels did have hair on it which was not mine. "

"Room was clean and great for a quick stay. There wasn’t shampoo or conditioner in the rooms. The room is sparse so if you’ll be relaxing in the room for a while, it’s not for you. If you need a clean bed, shower and a nights rest - perfect! "

"Clean room, nice pool area. Nice breakfast. Friendly staff. "

"Good fresh breakfast, clean rooms, kind staff. Great location."

"The hot tub did not work, the water was too cold to get in. The carpets were staind, the side door to get in with my key did not work. This is the 2nd time Holiday Inn Express has disappointed me. "

"Nice breakfast great staff "