Hotel Dekat Newcastle Veterans Park

"Quiet and comfortable stay."

"Was clean. Great location. And the staff was phenomenal. Would go back just for them."

"The coffee cafe staff were not excellent as they ignored me and my daughter, but the front staff and bar staff were excellent "

"Horrible "

"Clean room, great breakfast and kind staff."

"The property definitely needs updates. It was clean and the staff was excellent. That is what's necessary when there are no other available places."

"The fire alarm goes off if you open the bathroom door with the steam."

"Bed’s uncomfortable!"

"Hotel clerk gave me a room that was not yet clean. This means that hotel staff has poor or broken communication. This is unacceptable."

"Shower wasn’t clean before check in, soap residue in the shower"

"Room was not very clean. TV did not work. Power strip did not work. Room had a musty smell. Phone did not work. Shower made a screeching sound when hot water was turned on. Staff was unresponsive. Most unimpressive."

"Fuimos a Norman oklahoma de pasadena tx Muy amables todos. Muy limpio nos volveriamos a kedar otra vez. Gracias"

"The exterior needs some maintenance. "

"Friendly staff, you can tell they are trying to remodel to keep things up to date. Also want to note, the room and bathroom was clean. However the makeup towels did have hair on it which was not mine. "

"The hotel was clean. Hard to find the entrance because the parking lot was sandwiched in the “mile of cars” in Norman. Night manager took the $25 deposit in cash but it was not there when we checked out. Morning staff gave it back but it was obviously not the original deposit because the money was crumpled and independent from the envelope."

"Staff was very helpful and accommodating."

"Breakfast was decent but that was it. My husband is handicapped and they didn’t have a room for us downstairs and the elevator was out. We requested extra pillows because the ones we got were tiny, but we only got 1 extra tiny pillow for my husband to use under his leg. Hairdryer didn’t work either. Not completely worthless but definitely not worth the price!"

"We arrived on a Sunday for our first of four days. Went out of room Monday and returned to.find room had not been serviced. Spoke to front desk and was advised room service is every other day which i was not.aware of. I requested clean towels which were provided and inqas advised ro would be cleaned the next day per schedule. When returned later that day,Tuesday, room had not been cleared. I spoke to then same desk person who reported the housekeeper did notncome to work that day.i asked why...

"The hot tub did not work, the water was too cold to get in. The carpets were staind, the side door to get in with my key did not work. This is the 2nd time Holiday Inn Express has disappointed me. "

"Different variety of breakfast to choose from. Parking felt safe. Beds were comfortable, but pillows were so hard. "