"Large and welcoming lobby. Exceptionally helpful front desk and other lobby staff. Three restaurants at the property - we visited the diner-type restaurant which was as you'd expect but more efficient. Got a room upgrade - to a huge, beautiful room with expansive view and even a balcony! Would definitely stay here again."
"My bed had yellow stains on the sheets. Food crumbs from previous people on floor. Bathroom was pretty clean. Staff was friendly. Room was a little on the warm side and couldn’t seem to get the ac to kick on. Wasn’t horrible but was not very clean"
"Room was clean and they had everything that was advertised. Breakfast in the morning was crazy. You gotta get down there right when they open at 6am or it’ll be hard to even get food or find a table. The elevator system was different you have to pick the floor you’re going to and tap your room key and it’ll tell you which elevator to get on. The day we checked in it was so busy it was hard to even get to the elevators but that would be my only complaint. The best part is it’s only a few feet away from downtown time square which was really convenient."