Hotel Keluarga di New Caney

"Ok"

"Very clean. I was hell very hospitable. Excellent staff and service"

"Very disappointing stay. Check-in was frustrating from the start. I rang the bell and could see an employee looking at me but she didn't acknowledge me. After waiting, I rang again. She finally came over but directed me to a TV screen where a remote agent checked me in while she helped a couple who arrived after me. I had to scan my own ID, credit card, and activate my own room key. There was also an unexpected $50 deposit. When I got to my room, there were no towels, no extra toilet paper, dust...

"Wonderful friendly staff. Very clean!! Rooms were not what I expected they were very nice and big"

"Our stay was really disappointing. Pool is under renovation but no one was working on it - it looks like it's been that way for a long time. The breakfast was one waffle machine, eggs, and sausages and that was basically it. There were some mystery balls out that we asked the woman working the breakfast area what they were but she didn't speak English and said "No se" which means I don't know. The second floor where our room was had no A/C, the ice machine was out of order, and half the hallway...

"Hands down, the 24hr shuttle to the Ramada was very nice to have. It was a long wait and the driver was nice. Once I got to the Ramada it was pretty nice and clean; I checked in after 11pm so I just wanted my room and a bed. The room was clean the bed was welcoming and the nice hot shower was relaxing. Only spent one night because I had to catch an early flight out the next day but the sleep I got was amazing. Will definitely be going back because the pool looked so good and refreshing."

"This hotel served its purpose for a short stay, but unfortunately I would not choose to stay here again. The property is very dated, had a noticeable musty/moldy odor, and did not feel particularly clean. The bed linens were stained, which was especially disappointing. The complimentary continental breakfast was mediocre at best. While I appreciate that breakfast was included, I expected better quality and selection. We were in town for a bereavement trip, so the hotel met our immediate needs...

"This accommodation offers exceptional value, perfectly situated for tranquility after a demanding day. Its spacious and clean environment provides a comfortable and peaceful retreat. Guests will find the room ideally suited for relaxation. The prime location further enhances the overall experience, ensuring convenience and serenity. It represents an excellent choice for those seeking rest and rejuvenation."