Hotel Dekat NRH Courtyard

"We had an excellent experience all around. "

"Everything clean "

"This is a perfect hotel for pets . There’s plenty of room to walk around "

"The staff at check in was the least professional I have ever encountered. "

"Brava, to all the staff here"

"Good stay "

"Breakfast was exceptional. We couldn’t have been happier during our stay."

"Yes it was everyone was great !!!!"

"PARKING WAS FINE-DID NOT USE BREAKFAST"

"Front end very rude need to be replaced "

"Parking was easy and behind the building. The rooms were nice, but it is in a city so it might be loud at night!"

"The check in staff was not friendly or greet us upon arrival."

"Room is clean and recently updated. Staff was extremely helpful and kind. Parking is easy and free. Did not have breakfast or eat at the hotel. "

"The facilities need some updates. The breakfast made my husband and I sick. The electricity went off during March Madness. Would not stay again."

"We prepaid for the room. We arrived at 11PM, tired after a long drive, and they had no room. We waited a long time while the night desk clerk cleaned a room. The room wasn't very clean."

"Clean room good staff"

"I chose the Comfort Inn & Suites West Springfield for a special birthday weekend getaway, specifically looking forward to relaxing in the pool and hot tub area. While the front desk staff (particularly the lady at check-in) was incredibly kind and welcoming, I unfortunately cannot say the same for the rest of my experience.My stay was significantly impacted by a complete lack of supervision in the pool area. Throughout the weekend, there were groups of unattended children jumping in and out of...

"Great hotel!"