Hotels near Helena Thompson Museum

"Booked a double room but got a room with 3 single beds. Not the end of the world but not what I booked. Beds were uncomfortable. Mattress was really thin, when you sat on it you were basically sat on the bed base and when you laid on the bed you could feel the springs in your back and side. The walls were wafer thin, you can hear the tap running and toilet etc from the room next door. Also the water in the bathroom made a right racket when you ran the tap, shower or flushed the toilet. Had an awful nights sleep, not helped by the person in the room next door (room 53) coughing and spluttering all night. Due to the wafer thin walls he may as well been sat on the bed next to me. Absolute nightmare, won’t stay in the Sleepwell again. "

"Paul is a great host, very welcoming. Stayed in a warm & cosy room. Would be happy to stay again when in the area"

" From the moment I arrived, my entire experience at this B&B was exceptional. Every interaction with the team felt warm, genuine, and professional — nothing was ever too much trouble, and I truly felt looked after throughout my stay. My room was spotless, beautifully presented, and incredibly comfortable. The attention to detail was clear from the fresh linens to the thoughtful layout and amenities. It felt like a perfect space to relax and unwind. The B&B itself is in a fantastic location, and everything ran smoothly — check-in was efficient, the facilities were well maintained, and the atmosphere throughout the building was welcoming and calm. What really stood out, though, was the level of customer service. The staff went above and beyond to ensure I had everything I needed, including a lovely pot of tea, offering great recommendations and checking in with me without ever being intrusive. Their professionalism and friendliness genuinely elevated my stay. I left feeling refreshed, valued, and incredibly impressed. I would not hesitate to return — and I will absolutely be recommending this hotel to friends, family, and colleagues. A truly brilliant stay from start to finish. Thanks Peter 🌟"

"On arrival we were greeted with a bottle of wine biscuits and a bottle of milk which was a lovely touch. It is a lovely place to stay and would have no problem booking again."

"I didn't actually get to stay there a key code was never sent so i had to make alternative arrangements and pay someone else for a room im now still waiting for a full refund no apologies or anything else so im waiting for a full refund off £450 thats what i want "