Mugumu Hotels with Swimming Pool

"Ok experience. Nothing more and nothing less. Two Norwegians pretty used to comfort and good accommodations, and this wasn’t all the way as expected at this price level, even though it’s Serengeti. The staff were very bad in English, so we found ourselves lost in translation very often. Which made planning a safari a bit of a challenge. However, our safari guide was fantastic. The food was ok, but variety was not good at all. The worst: This hotel is MUCH more expensive than they disclose...

"Good staff. Maria and Kelvin were wonderful. The food was excellent and plenty."

"Horrible service. Did not stay due to a missed flight and poor communication with the property. Contacted the property multiple times over months with the same request and they rarely if ever responded. When I contacted them about missing my flight they had the audacity to inform me that I "only booked for 1 person" which contradicted my many emails and the hotels.com booking for 1 room with 2 adults. Decided to cut ties and stay at a much nicer hotel in Arusha instead of further dealing with...