Hotel di Mount Helix

"I hate to say it, and I’ll be the first to admit my standards for this kind of thing are lower than most, but this room was so bad that I checked out and got another room somewhere else 10 minutes after seeing it. The room wasn’t advertised as having a hostel-style shared bathroom and entry space, but I figured it was fine as long as the bathroom door locked - but it didn’t, and that’s just hugely gross and unsafe. The individual bedroom door wouldn’t reliably lock about 70% of the time either,...

"It is an absolute hidden gem! The decor is rustic/cabin, clean. Breakfast was great, and the shuttle to the casino was so convenient and friendly! And the gentleman that came out to us in the evenings to deliver warm cookies was just the sweetest!"

"The ONLY reason we selected this hotel, my wife had an early, 6:30 am flight from San Diego to Missouri. The hotel web site said free shuttle service to the airport. When my wife checked in, the front desk said they haven't had the airport shuttle for several years???? Why didn't they update the website? She had to take a taxi. Not good."

"Thank you guys so much !!! I didn’t have the full deposit on my card so accepting cash was truly the best thing to do for me!!LIFE SAVER!!! I was out there seeing mgk at his concert at north island amphitheater and was super tight with funds!! Not only were you all so kind but the rooms are amazingly nice and clean!!! 10/10 experience, DEFINITELY RECOMMEND"

"Great 👍 excellent thank you 😊 "

"We had a great time. Everyone was pleasant."

"Staff was very nice and helpful. Loved the room and amenities"

"Everything was terrific. The room was very clean. The Hot tub and pool were clean and very relaxing. The continental breakfast has a large variety of goodies for adults and children to choose from. Will be returning again ☺️"

"Lets be honest, this is a motel turned into a hotel. First off, room smelled like mildew as soon as I entered. The floor was dirty. I could feel the dirt under my feet and really noticed when i got into the shower. The AC barely worked. The AC unit was held together with actual duct tape! The front door barely closed. I would not recommend staying here and wont ever be staying at a Ramada by Wyndham ever again. "

"No estaba del todo limpio pero aceptable"

"It was an enjoyable stay. Not the ritz but definitly a nice peaceful emviroment. With a pool and a hot tub that both were in workinf order and enjoyable."

"Our stay was short. Hotels location was ideal, and staff was friendly. The complimentary breakfast was great, and helped with our early starts in the morning. Our room was okay. The comforter had an odd scent, and could have just been from the cleaning products used to sanitize the room. Overall a good stay, and was comfortable for the short duration we were there."

"Todo excelente personal amable"

"The property was very dirty, there were liquid stains on the sofa, the carpet was really dirty. I expected more. I felt very uncomfortable staying there."

"Desk personnel and housekeeping staff are always so nice and helpful. Room was spotlessly cleaned every day. Great location for us when visiting family and friends in San Diego. Pleasant Inn is the perfect name for the hotel."

"Clean comfortable nice room Both afternoon night time staff great Morning staff real great and both super helpful & very friendly Facility real nice. Great location"

"Dirty room"

"Room was nice, and equipped with needed amenities like small ref, microwave, coffee maker, iron & board. Beds are ok. But water pressure wasnt good enough on the shower. Breakfast could have been ok if the options differ on other days. Parking is quite tight on the area near the entrance to the building. One big issue we encountered though was that, on one of the emergency exit by the stairs opening up to the street has a rock wedged to keep it from shutting off as it only opens from inside,...

"When I arrived noticed hotel was in a bad area of San Diego after I checked in I noticed bed was broken. Asked to move rooms was dismissed by front desk personnel. Woke up in the morning to cockroaches. Unsafe area. Spend the extra money and stay somewhere safe and clean."