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The Palace of the Lost City at Sun City Resort

5.0 star property
Luxury awaits in Sun City: casino gaming, rejuvenating spa treatments, international cuisine, and thrilling activities.

Choose dates to view prices

The Palace of the Lost City at Sun City Resort offers a luxurious escape with 18-hole golf, a casino with 2 VIP rooms, and pampering treatments at The Royal Salon spa. The property's water park provides refreshing entertainment for the whole family.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is RM1,879
RM2,161 total
includes taxes & fees
21 Jan - 22 Jan

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Luxury Twin Room

Minibar, in-room safe, desk, blackout curtains

Luxury Twin Room

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Luxury Room

Minibar, in-room safe, desk, blackout curtains

Superior Luxury Room

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Pool Facing Room

Minibar, in-room safe, desk, blackout curtains

Superior Luxury Pool Facing Room

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Family Room

Minibar, in-room safe, desk, blackout curtains

Superior Luxury Family Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Minibar, in-room safe, desk, blackout curtains

Superior Suite

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
  • 88 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Moses Kotane is home to The Palace of the Lost City at Sun City Resort. Pilanesberg National Park and Letsasing Private Game Park reflect the area's natural beauty and area attractions include The Valley of Waves and Waterworld. Travelling with kids? Consider Steam Train Rides Stimela, or check out an event or a game at Mogwase Stadium.
Visit our Moses Kotane travel guideOpens in a new window
Map
Sun City Resort, Moses Kotane, North West, 0316

What's nearby

  • The Valley of Waves - 17 min walk - 1.5 km
  • The Gary Player Golf Course - 1 min drive - 0.8 km
  • Sun City Casino - 2 min drive - 1.2 km
  • Pilanesberg National Park - 13 min drive - 6.7 km
  • Waterfall Mall - 61 min drive - 59.1 km

Restaurants

  • ‪Cabanas Pool Bar - ‬5 min drive
  • ‪The Jungle Bar - ‬13 min drive
  • ‪Acacia Terrace Cafe - ‬12 min drive
  • ‪Cascades Lounge Bar - ‬18 min walk
  • ‪The Shebeen - ‬5 min drive

About this property

The Palace of the Lost City at Sun City Resort

Luxury family-friendly hotel
At The Palace of the Lost City at Sun City Resort, you can look forward to a golf course, a casino and free water park access. For those looking to try their luck, this hotel boasts 2 casino VIP rooms, 51 casino gaming tables and 700 slot machines. Treat yourself to a body treatment, a body scrub or a massage at The Royal Salon, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, dinner, light fare and international cuisine. Enjoy the gym, as well as activities, such as ziplining, parasailing and mountain biking. In addition to a nightclub and game and wildlife viewing, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, along with a lazy river, a waterslide and sunloungers
  • Free self-parking and valet parking
  • A free local area shuttle, a safari and 2 outdoor tennis courts
  • Supervised childcare (surcharge), massage treatment rooms and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All 335 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • TVs with cable channels
  • Childcare services, coffee/tea makers and ceiling fans

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Outdoor pool, pool umbrellas, pool loungers
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  • Pool
  • Spa
  • Kids’ pool
  • Water slide
7.8 out of 10, Good, 243 reviews
The price is RM1,262
RM1,451 total
includes taxes & fees
18 Jan - 19 Jan
The Cascades Hotel at Sun City Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free casino shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bocado
  • Crystal Court
  • Plume
  • The Grill Room
  • Tusk Bar & Lounge

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 51 gaming tables
  • 700 slot machines
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Casino
  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Game drive
  • Game viewing
  • Golf
  • Gym
  • Hiking/biking trails
  • Lazy river
  • Mini golf
  • Motor boating
  • Mountain biking
  • Nightclub
  • Outdoor pool
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Safari
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Water skiing
  • Waterslide
  • Ziplining

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property provides return airport shuttle service from Pilanesberg International Airport (NYT) only.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 May to 27 June:
  • Water park

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1977/071333/06

We should mention

Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

LOST CITY PALACE
LOST PALACE
PALACE LOST
PALACE LOST CITY
PALACE LOST Hotel
PALACE LOST Hotel CITY
Palace Lost City Hotel Sun City
Palace Lost City Hotel
Palace Lost City Sun City
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
Palace Lost City Sun City Resort
Palace Lost Resort
The Palace of the Lost City
The Palace of the Lost City at Sun City Resort Hotel
The Palace of the Lost City at Sun City Resort Moses Kotane

Frequently asked questions

Does The Palace of the Lost City at Sun City Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Palace of the Lost City at Sun City Resort?

As of 17 Jan 2026, prices found for a 1-night stay for 2 adults at The Palace of the Lost City at Sun City Resort on 21 Jan 2026 start from RM 1,879.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Palace of the Lost City at Sun City Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palace of the Lost City at Sun City Resort?

Self-parking and valet parking are free at this property.

What time is check-in at The Palace of the Lost City at Sun City Resort?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Palace of the Lost City at Sun City Resort?

Checkout is at 11 AM. Late checkout is available for a fee.

Where is The Palace of the Lost City at Sun City Resort located?

This family-friendly Moses Kotane hotel is within 1 mi (2 km) of The Valley of Waves, The Gary Player Golf Course and Sun City Casino. Waterworld and Steam Train Rides Stimela are also within 2 miles (3 km).

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Reviews

The Palace of the Lost City at Sun City Resort Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 409 out of 667 reviews
Rating 8 - Good. 165 out of 667 reviews
Rating 6 - Okay. 51 out of 667 reviews
Rating 4 - Poor. 28 out of 667 reviews
Rating 2 - Terrible. 14 out of 667 reviews

Reviews

10/10 Excellent

Sibusiso

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service Room was always spotless
Stayed 6 nights in Jan 2026

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb, elegant, family centric hotel.. my little kids loved it!
Stayed 2 nights in Sep 2025

10/10 Excellent

Eman

Liked: Amenities, property conditions & facilities
Very friendly Clean Safety Location
Stayed 4 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and surroundings, a special place
Stayed 3 nights in Mar 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful clean and comfortable
Stayed 3 nights in Jun 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and accommodation. Little more quiet and remote from other hotels at sun city. Need to take shuttle to casino
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights at the Palace

Had a brilliant stay at the Palace. The breakfast was excellent so much choice and Robert playing the piano was lovely, he is so talented and friendly, he played a few notes of my husbands favourite song when requested. Service was top notch. Would stay longer next time.
Stayed 2 nights in Jun 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort really had it all! It’s beautiful and spacious. The staff are very friendly. There are so many options for dining all day long as well as activities and relaxation. We visited during winter which is off peak season. I expect if you go during the high tourist season it will be so busy
Stayed 4 nights in Jun 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and everyone was nice
Stayed 1 night in Nov 2024

8/10 Good

Terri

Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful and breakfast was amazing. The front desk staff was so helpful and went above and beyond. If you are in any kind of hurry dining not the place to be. We ordered hot chocolate even from room service. After an hour still never received.
Stayed 2 nights in Jun 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is simply exceptional. The level of service is second to none. The staff are friendly and helpful and very welcoming. Fabulous rooms. Amazing amenities. Food was sublime.
Stayed 4 nights in Apr 2025

10/10 Excellent

THIBAULT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent holiday resort. Perfect breakfast. Great swimming pool area. Wonderful experience for children. Rooms are a bit too dark (not enough lighting) Gym is way too small
Stayed 3 nights in Feb 2025

10/10 Excellent

Florentino

Liked: Cleanliness, amenities, property conditions & facilities
My family and I stayed at this resort last week and we were absolutely blown away by the experience. From the moment we arrived, the staff was incredibly helpful and genuinely friendly, always greeting us with a smile and going out of their way to make sure we were comfortable and well taken care of. The property itself was breathtaking, beautifully maintained grounds, stunning views, and peaceful surroundings that made it easy to relax and unwind. Whether taking a walk trough its trails or enjoying the sunset, every corner of the resort felt like a slice of paradise. I truly can’t say enough good things about this place. Highly recommended for anyone looking for a memorable and serene getaway!
Stayed 2 nights in Jun 2025

10/10 Excellent

Dilyara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

African Paradise

Our stay was very comfortable. We enjoyed excellent breakfast and beautiful environment.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good food and the staff was perfect. Thank you for all you did for us
Stayed 1 night in Nov 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a phenomenal time, staff were super friendly, service was great! The extra steps they take to take your experience from great to amazing are at every turn. Just an overall great time.
Stayed 3 nights in Jan 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: bed and pillows are comfortable; has free shuttle around sun city; luxurious and picturesque in every corner; you will receive 5 star treatment from all the staff. Valley of the waves are good for kids. Housekeeping are awesome! They cleaned a lot! Cons: No free game drives; no airport transport from johannesberg; meals on buffet are repetitive
Stayed 4 nights in Mar 2025

10/10 Excellent

Reinette

Liked: Cleanliness, staff & service, property conditions & facilities
Splendid hotel with fabulous breakfast in huge park like gardens Huge swimming pool Stayed several times before Only drawback is the naughty monkeys roaming around
Stayed 4 nights in Mar 2024

8/10 Good

Deon

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very special hotel and facilities with only the offhand staff letting it down. Best breakfast choice I’ve ever had, beautiful spacious room, absolutely stunning architecture and grounds. Very safe feeling. The added bonus of the entertainment facilities of Sun City. Overall very impressed with the hotel, food and facilities but offhand staff bring the rating down to Good
Stayed 3 nights in Mar 2025

10/10 Excellent

Kelly-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, beautiful hotel and a fantastic stay. We will back!
Stayed 2 nights in Oct 2023

10/10 Excellent

Basil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel setting was spectacular, and the service was exceptional. Our room was exceptionally quiet. Just exploring the hotel grounds was a mini-adventure! The only area for improvement was in a few of the meals (steak over-cooked, service occasionally slow at Tusk's bar).
Stayed 8 nights in Oct 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phenomenal Palce

The Palace EXCEEDED all of my Expectations! This place is extraordinary...it is magical! The service provided by the manager, Francois, Gemolemo at the Front Desk, Seipati, Concierge, and Anna, Housekeeping was second to none! They all went above and beyond to make my stay truly magnificent! The Palace and my stay were Phenomenal!
Stayed 3 nights in Jul 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I stayed at the Palace wished we had stayed longer. Staff and all amenities were brilliant. Set up for bedtime was really nice. Ease of getting around really good. You felt good staying there. We will be back next year
Stayed 1 night in Aug 2023

6/10 Okay

Janesh Harish

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Apart from service the place is beautiful

Amazing hotel due to the servicies available! Lots to do! The breakfast choice is amazing but the service is not friendly. The hotel room is spacious and has many amenities but again staff not friendly. Room service is slow. It's a general attitude of some of the hotel staff. The building, the good quality furniture and the amenities are excellent. Still the bad service brings it down. I have had better services for less of the money I paid here.
Stayed 4 nights in Mar 2025

10/10 Excellent

Oren

Liked: Cleanliness, amenities, property conditions & facilities
Unbelievable hotel!! If I could give it 10 stars I would. Great customer service, the hotel is a real palace, amazing architecture and decorations. The place also Sun city is a must go with great activities for a couple with or without kids. We did Quad, zip line, safari, pools, spa you name it!!!! Love this place and will definitely come back!!!
Stayed 3 nights in Jan 2024