Hotels near Monument Square

"Excellent clean and friendly home away from home Best Hotel o n years I've stayed at"

"Yes "

"It’s very good "

"I got locked out of my room because the batteries died in the door They had no one there to get it open so I was without all of my belongings until the morning. Pool had no water in it. They also tried to charge for parking upon arrival"

"Old property so not impeccable, but incredibly well located. Some staff weren’t very friendly or helpful. Really nice exterior."

"Reservation was lost by hotels.com and I had to fully pay for one room out of two. Our son's room was approved and not the parents. The lady at the desk was an idiot just chatting with people and not helping. Manager did not come out to help. No room cleanup. Restaurant served 'guac and chips' to my son as Frito's and some green salad dressing. This is the most horrible Aloft I've ever stayed in. Shower broken in pool"

"Hated this room. The hotel itself was fine, helpful staff, nice breakfast included, free parking. Location right off 95. The little snacks area was poorly stocked and very expensive but any port in a storm for that. The restaurant looked good and is attached, although we did not eat there it was very convenient. BUT here come the buts. What I really want from a hotel is a clean room, a comfortable bed and a good shower. The bathroom was not so clean, not terrible, but not great. More problematic, the mattress must have been very old. It had a big hump in the middle and was soft on the edges. I tried to sleep right in the middle but every time I turned over, I started to slide off the bed, almost landing on the floor a couple of times. And it wasn't comfortable. And the pillows were truly awful. They were hard and flat (again seemed really old with no fluff left) and I felt like I was setting my head on a brick. Really, really bad night's sleep. The hotel is starting renovations and maybe new bedding is part of it (as well as new bathroom fixtures)--hope so. In the meantime, I would stay away."

"Managrment level staffs were very confrontational and extremely rude. Never apologetic to not cleaned our room for 5 days. Tried to lie and put the blame on customers. I left there before checkout date. It was the most terrible experience I ever had. They were adamant about not giving us fresh towels and clean room despite the fact that we requested it. They said we put do not disturb sign on, but we never touched it. We never put it out."

"The room was clean easy check in and out thank you "