"I highly recommend the breakfast menu at Ben & Florentine. The staff are friendly, the food is delicious and the restaurant is beautiful. The parking is ample and the room was clean and spacious. Thank you for a wonderful stay!"
"Clean, large, comfortable. However we had several issues with the check in for both our rooms (wrong codes, wrong rooms, nobody answering at midnight as the code stopped working for a third time), stayed stucked outside..."
"Very mediocre stay. Had two consecutive but separate reservations which turned into an issue at the front desk. The room is tired and desperately in need of a renovation. Showers are so small that they are barely usable. Smallest TV that I’ve ever seen in a hotel. The rooms look funky on the pictures but they’re tired. Noisy, could hear every little bit of hallway movement, especially at 3 AM. Worst part - no housekeeping. When I complained to the front desk, I was just told they were short staffed and too bad. Had to beg for a fresh towel drop. The price is good, but spend a little bit more for anywhere else."
"The room was clean, comfortable and spacious, and the breakfast was good for the price you pay. I only docked a star because on one of our nights there, there was a fire alarm at 4 am. It was a false alarm, but there was no announcement that it was false (so everyone had to shuffle outside at 4 am to learn that it was false, including the elderly and those with young children), and there was no apology/acknowledgment the next day."