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Ulasan tentang Hyatt Centric Montréal

3.5 out of 5
Hyatt Centric Montréal
621 rue Notre Dame Est, Montreal, QC

Ulasan

9.4

Luar Biasa

Penilaian 10 - Cemerlang. 370 daripada 484 ulasan" "
Penilaian 8 - Baik. 84 daripada 484 ulasan" "
Penilaian 6 - Boleh diterima. 13 daripada 484 ulasan" "
Penilaian 4 - Lemah. 15 daripada 484 ulasan" "
Penilaian 2 - Teruk. 2 daripada 484 ulasan" "

9.8/10

Kebersihan

9.6/10

Kakitangan & perkhidmatan

9.2/10

Kemudahan

9.6/10

Keadaan hartanah & kemudahan

9.4/10

Mesra alam

Ulasan

10/10 Cemerlang

Dorota

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent
Menginap 3 malam pada Mei 2024
Respons daripada The Hyatt Centric Front desk team pada 27 Mei 2024
Thank you for your feedback regarding your stay at Hyatt Centric Montreal. We hope to welcome you back soon.

4/10 Lemah

Jocelyn

Mengembara bersama pasangan
We had great difficulty finding the front of the hotel-even encountered other cars lost as well. We rang and were advised not to use Google maps as it misdirects. Use the Map app. We eventually arrived to discover this is common. Better signage would help. We were given vouchers for happy hour and a discount at the dining room-but later found a private function meant no food service was available. The terrace option was closed for renovations. Again, had we known we would have eaten down in the town.
Menginap 1 malam pada Mei 2024
Respons daripada Matin pada 25 Mei 2024
Dear Jocelyn,Thank you for choosing our hotel for your stay. We apologize for the inconvenience you experienced. Please know that we take your feedback seriously and will follow up on the matter promptly.Hyatt Centric Montreal

10/10 Cemerlang

Rick

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Location
Menginap 2 malam pada Mei 2024
Respons daripada Matin pada 25 Mei 2024
Dear Rick,thank you for staying with us and we appreciate your feedback!

10/10 Cemerlang

Lori

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2024
Respons daripada The Hyatt Centric Montreal Team pada 25 Mei 2024
Dear Lori, Thank you for your positive review of our hotel! We're thrilled to hear you enjoyed your stay with us. Looking forward to welcoming you back soon!

10/10 Cemerlang

Karen

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
convenient
Menginap 1 malam pada Mei 2024
Respons daripada Hyatt Centric Team pada 24 Mei 2024
Thank you for your valuable feedback. Your insights are greatly appreciated and will help us improve.

10/10 Cemerlang

robert

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Lovely hotel, friendly staff and walkable to everything.
Menginap 3 malam pada Mei 2024
Respons daripada Hyatt Centric Team pada 24 Mei 2024
Thank you for your valuable feedback. Your insights are greatly appreciated and will help us improve.

4/10 Lemah

Philip Ross

Sukakan: Keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Limited service and lack of assistance when needed
Menginap 2 malam pada Mei 2024
Respons daripada Matin pada 23 Mei 2024
Dear philip,Thank you for staying at our hotel. We apologize for any inconvenience you experienced during your stay. Could you please provide more details about the assistance you felt was lacking? This will help us to follow up appropriately.

10/10 Cemerlang

Henry

Mengembara bersama pasangan
All good!
Menginap 1 malam pada Mei 2024
Respons daripada Guest Service Manager pada 21 Mei 2024
Hello, thank you for your positive feedback! We truly appreciate your kind words and support. We look forward to seeing you again soon.

8/10 Baik

sion

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 1 malam pada Mei 2024
Respons daripada The Hyatt Centric Montreal Team pada 22 Mei 2024
Dear Sion, Thank you for choosing to stay with us and for taking the time to leave your feedback. We're thrilled to hear that you had a positive experience overall during your stay. Your feedback is invaluable to us as we continuously strive to improve our services. We hope to welcome you back again soon for an even better experience!

10/10 Cemerlang

Rob, Unionville

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Nice hotel and a short walk to Old Montreal
Menginap 1 malam pada Mei 2024
Respons daripada Matin pada 15 Mei 2024
Dear Rob,thank you for staying with us and we appreciate your feedback!

8/10 Baik

Ravindranath

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
After 10 pm, you can't nothing. No food no drinks not even a vending machine. Rooms are average. If you are used to living a spacious life style, forget it. They all are same room sizes. They did comp me. But overall, I think this was not my type of hotel for a Hyatt.
Menginap 5 malam pada Mei 2024
Respons daripada Matin pada 15 Mei 2024
Dear Ravindranath,Thank you for sharing your feedback with us. We apologize that our standards did not meet your expectations. Your comment will be taken seriously. Additionally, we have snacks available at the reception.Hyatt Centric Montreal

8/10 Baik

Victor

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Enjoyable stay. Excellent food and service at the restaurant. Rooftop pool was a bit warm but very spacious compared with most pools attached to hotels. About the only issue I encouraged was the wifi internet service which tended to be slow-loading for video, not sure if this was because of incompatible filters / VPNs or hardware issues. If I were to visit the Old Port again, this hotel would be on my shortlist.
Menginap 2 malam pada Mei 2024
Respons daripada Matin pada 14 Mei 2024
Dear Victor,Thank you for staying with us and we do appreciate your feedback. I want to assure you that we take your comment very serious and will do a follow up.Hope to see you again in our hotel.Hyatt centric Montreal

10/10 Cemerlang

Abraham

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2024
Respons daripada Matin pada 14 Mei 2024
Dear Abraham,Thank you for staying with us and we appreciate your feedback.

10/10 Cemerlang

Grecia

Mengembara bersama keluarga
Sukakan: Kemudahan
Great location right in old Montreal. The hotel is modern and clean. Would stay here again in a heartbeat!
Menginap 2 malam pada Mei 2024
Respons daripada Hyatt Centric Team pada 12 Mei 2024
Thank you very much for the feedback and hope to see you soon again!

10/10 Cemerlang

Tina

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada The Hyatt Centric Montreal Team pada 13 Mei 2024
Dear Tina,Thank you for your positive review of our hotel!.We are very happy to read that you enjoyed your stay with us and we hope to welcome you back again soon.

8/10 Baik

Inna

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Reception staff wasn’t good qualified.
Menginap 1 malam pada Mei 2024
Respons daripada Hyatt Centric Montreal Team. pada 11 Mei 2024
Thank you for your feedback regarding your stay at Hyatt Centric Montreal. We appreciate your input and would like to know more of your experience.

10/10 Cemerlang

Tingting

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel is clean and quiet with walkable distance to old Montreal. parking is $25 plus tax per day.
Menginap 1 malam pada Mei 2024
Respons daripada The Hyatt Centric Montreal Team pada 9 Mei 2024
Thank you for your feedback! We're delighted to hear you enjoyed your stay with us.

10/10 Cemerlang

mark

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great staff and great food in the restaurant
Menginap 1 malam pada Mei 2024
Respons daripada The Hyatt Centric Montreal Team pada 8 Mei 2024
Thank you for your feedback regarding your stay at Hyatt Centric Montreal. We appreciate your input and will use it to improve our services. We hope to welcome you back soon.

10/10 Cemerlang

Azadeh

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It was a great choice
Menginap 2 malam pada Mei 2024
Respons daripada The Hyatt Centric Montreal Team pada 8 Mei 2024
Thank you for your feedback regarding your stay at Hyatt Centric Montreal. We hope to welcome you back soon.

8/10 Baik

SERGIO

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Hotel com conforto e bem localizado.
Menginap 3 malam pada Mei 2024
Respons daripada Hyatt Centric Team pada 8 Mei 2024
Dear Sergio, Thank you for leaving this comment and we are happy you enjoyed your stay with us.

10/10 Cemerlang

Chantal

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Les chambres confo, la piscine, la gentillesse et serviabilité du staff
Menginap 1 malam pada Mei 2024
Respons daripada The Hyatt Centric Montreal Team pada 7 Mei 2024
Merci d'avoir séjourné à Hyatt Centric Montreal. Nous sommes ravis que vous ayez apprécié le confort de nos chambres, la piscine, ainsi que la gentillesse et la serviabilité de notre personnel.Nous espérons vous revoir bientôt pour un autre séjour agréable chez nous.

10/10 Cemerlang

Vanessa

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
La grandeur de la chambre! Wow propreté wow! Bon service
Menginap 1 malam pada Mei 2024
Respons daripada The Hyatt Centric Front desk team pada 6 Mei 2024
Nous vous remercions pour vos commentaires concernant votre séjour au Hyatt Centric Montreal. Votre avis est précieux pour nous et nous permettra d'améliorer nos services. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt!

10/10 Cemerlang

Baljit singh

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 5 malam pada Apr 2024
Respons daripada The Hyatt Centric Montreal Team pada 7 Mei 2024
Dear Baljit,Thanks for choosing Hyatt Centric Montreal. We hope you had a wonderful stay with us and we look forward to welcoming you back soon.

8/10 Baik

Channy

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good overall! Thursday night we could hear a bar/discotech until late at night. Great to be in vieux port and walk to st-paul and area. No luggage carts in the underground parking… why?
Menginap 2 malam pada Mei 2024
Respons daripada Matin pada 3 Mei 2024
Dear Channy,We sincerely thank you for choosing to stay with us and for sharing your feedback. Regarding your query about the absence of luggage carts in the parking lot, please note that since our parking area is shared with some offices, we do not leave carts there. However, we are always ready to assist you by providing a valet service to bring you a luggage cart when needed. We look forward to welcoming you back to our hotel in the future.Hyatt Centric Montreal

8/10 Baik

Marcus

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Perfect place for relaxation.
Menginap 2 malam pada Apr 2024
Respons daripada Matin pada 3 Mei 2024
Dear Marcus,thank you for staying with us and we appreciate your feedback!

8/10 Baik

SERGIO

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Boa localização.
Menginap 4 malam pada Apr 2024
Respons daripada Matin pada 2 Mei 2024
Dear Sergio,obrigado por ficar conosco e agradecemos seu feedback.

10/10 Cemerlang

Gurleen Kaur

Menginap 3 malam pada Apr 2024
Respons daripada Guest Service Manager pada 20 Mei 2024
Good day Mr.Kaur, thank you for your kind feedback. We hope to see you again soon!

10/10 Cemerlang

Anne

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The staff were extraordinarily friendly and helpful I would highly recommend it
Menginap 3 malam pada Apr 2024
Respons daripada Matin pada 30 Apr 2024
Dear Anne,thank you for staying with us and we appreciate your feedback!Hyatt Centric Montreal,

10/10 Cemerlang

Anna

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Large rooms, great mattresses, very quiet neighborhood.
Menginap 5 malam pada Apr 2024
Respons daripada The Hyatt Centric Montreal Team pada 28 Apr 2024
Dear Anna,It's fantastic that you enjoyed the large rooms and great mattresses, and appreciated the quiet neighborhood. A restful environment can make all the difference, and we're glad you found it at our hotel. We look forward to welcoming you back for another comfortable stay.

8/10 Baik

Jessica

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
V clean , stylish.friendly reception. The food in the restaurant could have been better.
Menginap 5 malam pada Apr 2024
Respons daripada The Hyatt Centric Montreal Team pada 28 Apr 2024
Dear Jessica, It's great that you found the hotel to be very clean and stylish, with a friendly reception team. However, we're sorry to hear that the food in the restaurant didn't meet your expectations. We'll take your feedback into consideration to improve our dining experience. I hope you'll give us another chance to impress you in the future.

10/10 Cemerlang

Peter

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great stay, grate location
Menginap 1 malam pada Apr 2024
Respons daripada Matin pada 25 Apr 2024
Dear Peter,thank you for staying with us and we appreciate your feedback!Hyatt Centric Montreal

8/10 Baik

michael

Sukakan: Kebersihan, keadaan hartanah & kemudahan
The property is clean and very nice. Walking distance to lots of points of interest. I asked staff for extra towels and never got them. Even after I gave them 45 minutes, i called to check the status and they totally forgot my request and there was no sense of ergency
Menginap 4 malam pada Apr 2024
Respons daripada Matin pada 24 Apr 2024
Dear Michael,I am sorry for the inconvenience that happened during your stay and we appreciate your feedback.we are looking forward to see you again to give us another chance to provide your comfort.Hyatt Centric Montreal

10/10 Cemerlang

Peter

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Lack of snow removal
Menginap 1 malam pada Apr 2024
Respons daripada Matin pada 23 Apr 2024
Dear Peter,thank you for staying with us and we appreciate your feedback!

10/10 Cemerlang

Kerlyn Jessenia Molina

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
One of the best hotel I had stayed
Respons daripada The Hyatt Centric Montreal Team pada 21 Apr 2024
Dear Kerlyn, Thank you for taking the time to share your experience at Hyatt Centric Montreal With us. We are delighted to know that you enjoyed your stay and hope to have the chance to welcome you again on many future occasions. Best regards,

8/10 Baik

Diane

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 2 malam pada Apr 2024
Respons daripada Matin pada 21 Apr 2024
Dear Diane,thank you for staying with us and we appreciate your feed back!

10/10 Cemerlang

Joanne

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great location, really good food in the restaurant and reasonably priced. Staff was friendly! Parking for the hotel was convenient although should be included in room cost not extra but that is always the way with big cities! For the cost of three nights, I personally think it should be included it would be a perk for sure. Enjoyed our stay!
Menginap 2 malam pada Apr 2024
Respons daripada Matin pada 19 Apr 2024
Dear Joanne,Thank you for staying with us and we appreciate your feedback.

10/10 Cemerlang

Nirmit

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Five star
Menginap 3 malam pada Apr 2024
Respons daripada Guest Services Manager pada 17 Apr 2024
Good day, thank you for your kind feedback. We really appreciate it. We're glad that you enjoyed your stay with us and we hope to welcome you once more!

10/10 Cemerlang

Thomas Edward

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great visitw
Menginap 2 malam pada Apr 2024
Respons daripada Guest Services Manager pada 15 Apr 2024
Hello, thank you for your kind feedback. We're happy to hear that you enjoyed your stay with us. We hope to see you again soon! Happy travels

10/10 Cemerlang

brixi

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The room was perfectly cleaned.
Menginap 1 malam pada Apr 2024
Respons daripada Guest Services Manager pada 15 Apr 2024
Hello, thank you for your kind feedback. We hope to see you again soon! Happy travels

4/10 Lemah

jessi

Mengembara bersama keluarga
Tidak sukakan: Kemudahan
Property was normal. However a domestic dispute woke up up at 5am for an hour three cops had to come and arrest the people right across hall from us. Due to this we slept awful and only received a $25 compensation.
Menginap 1 malam pada Apr 2024
Respons daripada Matin pada 13 Apr 2024
Dear Jessi,Thank you for participating in the survey, and I sincerely apologize for any inconvenience you experienced during your stay. We hope you'll consider giving us another opportunity to ensure your comfort during your next visit.

10/10 Cemerlang

Sunil

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very good clean hotel with a good bar and restaurant. Terrace pool is nice to relax.
Menginap 1 malam pada Apr 2024
Respons daripada Guest Services Manager pada 11 Apr 2024
Hello Sunil, thank you for the positive feedback. We look forward to welcoming you back soon! Thank you once again for choosing us.

10/10 Cemerlang

Glory

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
One of the best stays I’ve ever had in Montreal. The staff, the room, and the facilities were all excellent. I will definitely be back.
Menginap 3 malam pada Apr 2024
Respons daripada The Hyatt Centric Montreal Team pada 7 Apr 2024
Dear Glory, We're thrilled to hear that your stay in Montreal was one of the best you've ever had! It's wonderful to know that the staff, room, and facilities all exceeded your expectations. We can't wait to welcome you back for another excellent experience!

10/10 Cemerlang

Eliana

Menginap 1 malam pada Apr 2024
Respons daripada Hyatt Centric Montreal Team pada 27 Apr 2024
Thank you for your feedback regarding your stay at Hyatt Centric Montreal. We appreciate your input and will use it to improve our services. We hope to welcome you back soon.

10/10 Cemerlang

Vanessa

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
We loved our stay at the Hyatt Centric. It was so clean and modern and right in old Montreal! It was so convenient to walk around. We absolutely loved the experience from start to finish and loved our room. The staff was so helpful and kind from start to finish. Thank you for an amazing stay!
Menginap 3 malam pada Apr 2024
Respons daripada Matin pada 4 Apr 2024
Dear Vanessa,thank you for staying with us and we appreciate your feedback.hope to see you again in our hotel

10/10 Cemerlang

François, Shefford

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Brand new hotel well located to visit Old Montreal
Menginap 1 malam pada Apr 2024
Respons daripada Guest Services Manager pada 3 Apr 2024
Dear Francois, thank you for your kind feedback. We hope to see you again soon!

10/10 Cemerlang

Michael

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Most noteworthy: the staff! Everyone from the front desk to the bar to the car valet was fantastic. Even our housekeeper was pleasant. Everything was so clean. The food was good & they were super allergy friendly/knowledgeable. The rooftop pool was very warm on a cold day—so fun! Beds were comfortable. The motion sensitive bathroom nightlight was genius. Things I didn’t love: it was hard to find because my GPS didn’t show the elevated street; the strong perfume scent of the lobby, long wait for the room (wasn’t ready until nearly 5:30); and the room wasn’t cozy (it was clean and comfortable—just not home-y). Even so, I liked it a lot!
Menginap 1 malam pada Apr 2024
Respons daripada Guest Services Manager pada 3 Apr 2024
Dear Michael, .thank you for bringing these concerns to our attention. Your feedback is invaluable, and we are taking immediate steps to address the concerns you've highlighted. Rest assured, we are committed to rectifying these matters to ensure a more pleasant experience for you and all our guests. We look forward to the possibility of welcoming you back. Have a lovely week!

10/10 Cemerlang

cailin

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Clean new great location
Menginap 2 malam pada Mac 2024
Respons daripada The Hyatt Centric Montreal Team pada 1 Apr 2024
Dear Cailin, Thank you for your positive review of our hotel and hope to welcome you back again soon.

10/10 Cemerlang

adis

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This is my second time staying here. Once again I enjoyed my stay . Very clean and the convenience of parking in the garage for a reasonable price with in and out privileges is a plus in my book .
Menginap 1 malam pada Mac 2024
Respons daripada Hyatt Centric Montreal Team pada 1 Apr 2024
Thank you for choosing to stay with us at Hyatt Centric Montreal! It was our pleasure to host you during your recent visit. We hope you had a comfortable and enjoyable experience throughout your stay.

8/10 Baik

Abbas

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location , snd close to all amenities and key spots in old Montreal.
Menginap 2 malam pada Mac 2024
Respons daripada Matin pada 31 Mac 2024
Dear Abbas,thank you for staying with us and we appreciate your feedback.hope to see you again in Hyatt Centric

10/10 Cemerlang

Gabrielle

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
This hotel was wonderful for visit to Montreal with teen daughter. All staff went out of their way to be friendly and helpful. The room is modern, clean and quiet. Reception and Restaurant staff are lovely. Five minute walk to old town Montreal, which has many charming historic buildings. Views from pool on the roof are spectacular.
Menginap 2 malam pada Mac 2024
Respons daripada Hyatt Centric Montreal Team. pada 30 Mac 2024
Dear Gabrielle,Thank you for your feedback regarding your stay at Hyatt Centric Montreal. We appreciate your input and will use it to improve our services. We hope to welcome you back soon.