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Aparthotel

Purísima 5.0

4.0 star property

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Close to Macroplaza, Purísima 5.0 provides amenities, such as a shopping centre on-site and dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Breakfast available
The current price is RM158
RM246 total
includes taxes & fees
18 Jul - 19 Jul

Room options

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Showing 63 of 63 rooms

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft

Premium bedding, down duvets, individually furnished, desk

Comfort Loft

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Apartment, City View

A modern room with a flat-screen TV displaying a Netflix interface, a dining table with chairs, and a kitchen area visible through an open door.

Comfort Apartment, City View

  • City view
  • 43 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Loft

Premium bedding, down duvets, individually furnished, desk

Comfort Loft

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft

Premium bedding, down duvets, individually furnished, desk

Comfort Loft

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft

Premium bedding, down duvets, individually furnished, desk

Comfort Loft

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft

Premium bedding, down duvets, individually furnished, desk

Comfort Loft

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft

Premium bedding, down duvets, individually furnished, desk

Comfort Loft

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft

Premium bedding, down duvets, individually furnished, desk

Comfort Loft

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft

Premium bedding, down duvets, individually furnished, desk

Comfort Loft

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft

Premium bedding, down duvets, individually furnished, desk

Comfort Loft

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft

Premium bedding, down duvets, individually furnished, desk

Comfort Loft

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Apartment, City View

A modern hotel room with a large bed, concrete walls, and a view of the city.

Comfort Apartment, City View

  • City view
  • 59 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Apartment, City View

A bedroom with a large window, a bed with a brown quilt, a chair, and a view of a cityscape.

Comfort Apartment, City View

  • City view
  • 43 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Loft

Premium bedding, down duvets, individually furnished, desk

Comfort Loft

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft

Premium bedding, down duvets, individually furnished, desk

Comfort Loft

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft

Premium bedding, down duvets, individually furnished, desk

Comfort Loft

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft

Premium bedding, down duvets, individually furnished, desk

Comfort Loft

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft

Premium bedding, down duvets, individually furnished, desk

Comfort Loft

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft

Premium bedding, down duvets, individually furnished, desk

Comfort Loft

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft

Premium bedding, down duvets, individually furnished, desk

Comfort Loft

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft

Premium bedding, down duvets, individually furnished, desk

Comfort Loft

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft

Premium bedding, down duvets, individually furnished, desk

Comfort Loft

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft

Premium bedding, down duvets, individually furnished, desk

Comfort Loft

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Loft, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Loft, City View

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Suite, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Suite, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Suite, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Suite, City View

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Suite, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Suite, City View

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Suite, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Suite, City View

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Suite, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Suite, City View

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Suite, City View

A hotel room with a large bed, a view of a cityscape, and an air conditioning unit.

Comfort Suite, City View

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Apartment, City View

A modern hotel room with a large bed, concrete walls, and a view of the city.

Comfort Apartment, City View

  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Suite

Premium bedding, down duvets, individually furnished, desk

Comfort Suite

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Suite

Premium bedding, down duvets, individually furnished, desk

Comfort Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Suite

Premium bedding, down duvets, individually furnished, desk

Comfort Suite

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Suite

Premium bedding, down duvets, individually furnished, desk

Comfort Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Suite

Premium bedding, down duvets, individually furnished, desk

Comfort Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Suite

Premium bedding, down duvets, individually furnished, desk

Comfort Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Apartment

Premium bedding, down duvets, individually furnished, desk

Comfort Apartment

  • 48 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About the area

Located in Monterrey Centro neighbourhood, Purísima 5.0 is connected to a railway/underground station. Museo del Obispado and Explanada de los Heroes are local landmarks, and some of the area's attractions include Mexican Professional Baseball Hall of Fame and KidZania Monterrey. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or UANL University Stadium. Visit our Monterrey travel guide
View more Aparthotels in Monterrey
Map
653 Padre Mier, Nivel 5, Monterrey, NL, 64000

What's nearby

  • A large stone archway with decorative elements, leading into a park with trees and a clear sky.
    Alameda
    9 min walk - 0.8 km
  • A statue of a horse and rider, a modern building, and a fountain.
    Macroplaza
    4 min drive - 1.9 km
  • A nighttime scene with a large, illuminated sculpture in a pool, surrounded by trees and a mountain in the background.
    Santa Lucia Riverwalk
    4 min drive - 1.9 km
  • Basilica Parroquia La Purisima
    2 min walk - 0.2 km
  • Auditorium Pabellón M
    15 min walk - 1.3 km

Getting around

  • Fundadores Station
    10 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    36 min drive

Restaurants

  • Los Elotes de la Pulga Río
    4 min walk
  • Tortas Aguacatosas (Las de la Purisima)
    3 min walk
  • Elotes La Purísima
    1 min walk
  • Don Luis
    5 min walk
  • Cervecería Duarte
    1 min walk

About this property

Purísima 5.0

  • Upscale aparthotel near Macroplaza
  • Purísima 5.0 provides amenities, such as a shopping centre on-site and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • Other perks at this aparthotel include:
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), a water dispenser and ATM/banking services
    • Smoke-free property, a 24-hour front desk and a lift
  • Room features
  • All guest rooms are individually furnished, and boast comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and separate dining areas.
  • Extra conveniences in all rooms include:
    • Bathrooms with heated floors and showers
    • 43-inch Smart TVs with digital channels
    • Wardrobes/cupboards, separate dining areas and kitchenettes

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Weekday cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 150 per person

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 43-inch Smart TV with digital channels

Laundry

  • Dry cleaning/laundry service
  • Laundromat nearby

Work spaces

  • Coworking space
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lever door handles
  • Lift
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of towels on request
  • Housekeeping (once per stay) (for a fee)
  • Luggage storage

Location highlights

  • Connected to a rail/subway station
  • Connected to a shopping centre
  • In the city centre
  • Near a hospital
  • Near a metro station

Things to do

  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 45 units
  • Individual furnishings
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 250 per accommodation, per night (varies based on the length of stay).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 150 per person
  • Cleaning/housekeeping/linen fee: MXN 250 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Frequently asked questions

Is Purísima 5.0 pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Purísima 5.0?

As of 10 Jul 2026, prices found for a 1-night stay for 2 adults at Purísima 5.0 on 18 Jul 2026 start from RM158, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Purísima 5.0?

Self-parking is free at this property.

What time is check-in at Purísima 5.0?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Purísima 5.0?

Checkout is at 11:00 AM.

Where is Purísima 5.0 located?

Located in Monterrey Centro, this aparthotel is within 1 mi (2 km) of Basilica Parroquia La Purisima and Macroplaza. Fundidora Park and Arena Monterrey are also within 3 miles (5 km). Fundadores Station is 10 minutes by foot and Padre Mier Station is 12 minutes.

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Reviews

Purísima 5.0 Reviews

8.6

Excellent

9.6

Cleanliness
Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

Reviews

Verified

10/10 Excellent

Fatima

Liked: Cleanliness, check-in, communication, listing accuracy
Room was good. Some missing cooking utensils in the rental room. Overall, good location and safe.
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Angelica

Disliked: Communication, listing accuracy
I did not like the fact that we were expected to keep the same bedsheets and 2 bath towels for the entire stay, 4 days. They do not clean the bedrooms while you are there. I had to beg for toilet paper, towels as we were not given hand towels or wash cloths. Our air conditioner was located above the television and it was leaking all over the television and electrical wires. The television set was removed and a small rag was provided for me to wipe. TV was not replaced. Wafer was all over the table and ground. There was no iron and when I asked to borrow one they had to hold my driver’s license. They asked to be moved to a different room so that I can have a television and watch World Cup soccer games, but no one ever got back to me. The lady at the front desk told me that they didn’t have a capacity to provide daily cleaning, amenities, or the basics. I felt like this place was not a true Airbnb or a hotel. That stay overall will never stay here again. Our windows did not have a curtain and you can see through it. We did see there were hooks around the top for a curtain and asked the front desk if they could provide one and they said they could not. Our nightstand lamp did not have a lightbulb.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, check-in, communication, listing accuracy
Me tocó estar en una habitación con vista a la Plaza, excelente Servicio al atender, Muy buena ubicación, habitación limpia y super completa
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Hannia Itzel

Liked: Cleanliness, check-in, communication, listing accuracy
Habitación es tal cual las fotos, muy limpio y la atención en buena
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Yan Eliezer

Liked: Cleanliness, listing accuracy
Disliked: Communication
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 2 nights in Jun 2026