4/10 Lemah
Linda
1 Sep 2025
I received a different room. My original booking said "Suite, 2 Queen beds, Kitchen" The pictures showed 1 bedroom with 2 queen beds and a SEPERATE room with a FULL kitchen and Livingroom. What I received was just one room with 2 queens and a kitchenette. About 1/2 the space I reserved. The guy working the front desk explained that they made a mistake and later corrected the description and pictures on Expedia. They knew there was an error but still did not give me the room I actually booked even though it was available. If you advertise one thing and you make a mistake the right thing to do is honor it especially when the room was available. There was no recourse at all. They didn't attempt to fix this is any way. Just said sorry. Oops. Hope you enjoy your stay. This is a new hotel and if this is how you plan to run it then I suggest everyone be careful when booking. You never know what your going to get.
Linda
Menginap 3 malam pada Ogo 2025