Hotel Keluarga di Monroe

"First time staying here. The staff was very helpful with recommendations on where to find good food. Also, very helpful with small things going on in the room"

"This place… where to start. We took a chance on it because some of the reviews said it wasn’t that bad but we should have listened to the reviews that said otherwise. The property in general is just old. Old stained carpet, bathrooms that haven’t been updated since early 2000s, etc. The staff were nice but we could tell they could care less about the place & their jobs. They take their smoke breaks right outside the front entrance so you’re forced to walk through smoke when entering the hotel....

"Room was clean staff was great but breakfast if you looking for a nice continental breakfast that is not it . But overall a great place to stay and around mall and other stores "

"I could tell that the sheets were not clean"

"Good room, friendly staff. We stayed in the room with two bedrooms and a fold out couch. Breakfast was served. "

"Nothing about this place "

"The staff is wonderful! Rosalyn was especially helpful and kind! I stayed with my son who is a wheelchair user, in a regular double room (non wheelchair accessible). He was able to use the toilet/sink fine. There was no space in the room to do anything but go straight or backwards with his wheelchair, but we made it work. The beds are very high and that was issue for him. Breakfast was good with actual food (eggs, sausage, potatoes, gravy, biscuits, waffles). The dryer in the guest laundry room...