Hotel Dekat Micheal Jackson Family Home

"5🌟"

"First time staying at a Spark hotel. I was very disappointed with Hilton. Our “clean” bathroom had a dirty wet hand towel in the shower. In the morning the front desk guy DC as he said was his name was very rude. We got to breakfast 1.5 before ending time and there was no milk, cream cheese or cups and bowls. We asked for milk and cups and DC rolled his eyes and said “agh”. Both mornings there were breakfast items that needed replacing and both mornings DC complained like we were an...

"Front desk attendant was super helpful!"

"Very clean up to date room. Staff was nice."

"The room was clean, the staff were friendly and the parking was great. The breakfast was helpful as it was convenient and warm."

"The elevator was broken, and the fitness room was not open during the stated hours, so I had to track down an employee to let me in. Once I was let in, the water fountain was also broken in the fitness room and there were no cleaning supplies or wipes for the equipment. They had a sign on the broken water fountain, saying that you could request a complimentary water bottle from the front desk but the front desk was not staffed any time that I was in the lobby."

"Overall, the stay was good, but the bedsheets and pillow covers look like they weren't changed after the previous guest. They need to be cleaned and properly washed."

"I definitely like that they have the gym room next to the pool on the 1st floor and I like the selection of breakfast"

"Wonderful!"

"Room had great design and flow. Breakfast was consistently delicious. Only hiccup was at check in when we were told they found our reservation but had no rooms available due to issues with not having enough housekeeping staff and we would be referred to a different hotel 10 miles away. This was resolved when the manager came 2 minutes later and opened up a recently cleaned room. Another plus was when the entire city of Portage lost power due to severe weather storms. We were under tornado...

"Room was dingy and AC so loud we asked to be moved. Did not happen! Breakfast understaffed and food poorly maintained. Lots of people, no where to sit, no one to open overflow area!"

"I’d stay again"

"Location was perfect. Breakfast was pretty good."