2/10 Teruk
Rajiv
29 Dis 2025
Worst Hotel Experience in Miami – Never Again
This was hands down the worst hotel stay I’ve ever had in Miami. Absolutely unacceptable from start to finish.
First, they charged a cleaning fee for four days, yet housekeeping showed up only once. What exactly was I paying for? Definitely not cleanliness or service.
Any time I asked for help, no service was provided. When I requested fresh towels, I was flat-out told they had none. How does a hotel not have towels?
Breakfast was a complete joke — just coffee and boiled eggs. That’s it. No options, no effort. I literally said “WTH?” out loud.
The front desk staff were rude and arrogant. When my key card stopped working (which happens all the time in hotels), instead of fixing it professionally, they said, “We can’t keep doing this,” as if it was somehow my fault. Zero customer service, zero accountability.
This place does not deserve to call itself a hotel. Poor service, hidden fees, rude staff, and no basic amenities.
Worst Miami stay experience ever.
I will never come back and strongly suggest others avoid this place too.
Rajiv
Menginap 4 malam pada Dis 2025
































