Hotel Croydon markets itself as a boutique luxury experience, but the reality falls somewhere in the middle. While the property has visual charm and a convenient location a block from the beach, several shortcomings take away from what could be a standout stay.
What Works:
• The building and lobby have a chic, Art Deco vibe that’s visually appealing.
• Rooms are decently sized and the beds are comfortable.
• The rooftop deck is a nice touch, especially at sunset.
Where It Falls Short:
• Service is inconsistent — some staff are helpful, others seem uninterested or overwhelmed.
• Noise is an issue. Thin walls mean you’ll hear hallway traffic, other guests, and the nearby street at all hours.
• The pool is underwhelming, small and more decorative than functional — not ideal for swimming or lounging.
• The restaurant (The Tavern) has slow service and a very average menu. There are better options within walking distance.
• No parking on-site — street parking is limited and expensive valet is the only alternative.
• Happy hour feels like a gimmick — one watered-down drink per person, and long waits to get it.
Bottom Line:
Hotel Croydon looks great in pictures and has potential, but the experience doesn’t fully deliver on the boutique hotel promise. For the price, you may find better value (and service) elsewhere in Miami Beach — unless you catch a great off-season rate.