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Youssef Exceptionnel Merida

3.5 star property

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Photo gallery for Youssef Exceptionnel Merida

Hallway
Pool
Reception
Restaurant
Terrace/patio
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room

7.8 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
Cable channels
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite

1 bedroom, premium bedding, in-room safe, desk

Deluxe Studio Suite

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
Cable channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room

8.0 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
Cable channels
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Calle 52 No.379 por 33 y Av. Perez Ponce, 379, Mérida, YUC, 97000

What's nearby

  • Paseo de Montejo - 5 min walk - 0.4 km
  • Paseo 60 - 8 min walk - 0.7 km
  • Yucatan International Convention Center - 10 min walk - 0.8 km
  • U.S. Consulate Merida - 10 min walk - 0.9 km
  • Mérida Cathedral - 3 min drive - 2.6 km

Getting around

  • Teya-Merida Station - 25 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 19 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪La Exquina - ‬12 min walk
  • ‪Rancho Da Picanha - ‬4 min walk
  • ‪Restaurante de Hotel el Conquistador - ‬8 min walk
  • ‪Loncheria Ma Elena - ‬8 min walk

About this property

Youssef Exceptionnel Merida

Hotel near Paseo de Montejo
A coffee shop/cafe, a bar and a gym are just a few of the amenities provided at Youssef Exceptionnel Merida. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), smoke-free property and tour/ticket information
  • A front desk safe, concierge services and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Youssef Exceptionnel Merida feature perks, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers and shampoo
  • 45-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, a personal chef and daily housekeeping

Languages

Spanish

Similar properties

Front of property – evening/night

Hotel Santa María Mérida

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 427 reviews
Hotel Santa María Mérida

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 50 metres

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 350 for adults and MXN 60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately MXN 350 for adults and from MXN 60 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts

Property is also known as

Youssef Exceptionnel
Youssef Exceptionnel Merida Hotel
Youssef Exceptionnel Merida Mérida
Youssef Exceptionnel Merida Hotel Mérida

Frequently asked questions

Is Youssef Exceptionnel Merida pet-friendly?

No, pets are not allowed at this property.

How much is parking at Youssef Exceptionnel Merida?

There is free parking nearby.

What time is check-in at Youssef Exceptionnel Merida?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Youssef Exceptionnel Merida?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Youssef Exceptionnel Merida located?

Located in Mérida Centro, this hotel is within a 10-minute walk of Centro Medico de las Americas and Paseo de Montejo. La Plancha Park and Casa Montes Molina Museum are also within 10 minutes.

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Youssef Exceptionnel Merida Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 103 out of 202 reviews
Rating 8 - Good. 50 out of 202 reviews
Rating 6 - Okay. 20 out of 202 reviews
Rating 4 - Poor. 11 out of 202 reviews
Rating 2 - Terrible. 18 out of 202 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2025

10/10 Excellent

adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks, it was amazing
Stayed 2 nights in Mar 2025

8/10 Good

Godwin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 4 nights in Feb 2025

8/10 Good

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient and the staff was super friendly. I recommend staying here if you’re in a short stay. The rooms can be small so don’t share a room with more than 3 people.
Stayed 1 night in Apr 2022

8/10 Good

Petru

Liked: Cleanliness, staff & service, property conditions & facilities
Morning Loud car noises
Stayed 2 nights in Feb 2024

6/10 Okay

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall property is clean and not bad for the price. The bed is not very comfortable, and they do not even give you a cup of complimentary coffee in the morning.
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too noisy, and bussy, problem with stars, the stars ceiling is too low, i hit my head, no elevator, the restaurant poor attendance, sitting too long to order, very sad.
Stayed 2 nights in Feb 2024

2/10 Terrible

Jose

Disliked: Cleanliness, property conditions & facilities
Badly maintained property no customer service and too expensive compared to other excellent hotels in the area you deal unsafe here.
Stayed 2 nights in Jun 2023

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value for your money. My personal experience was pretty good. Those complaining about quality and amenities need to be reminded they are choosing savings over luxury. My room was spacious and comfortable enough, the only thing is I had poor WiFi, tho I must clarify I had to take zoom meeting calls in the room, all else was very good. The staff was friendly and all basics were covered, the AC worked fine which is important in Merida, lol. This place is at walking distance to Montejo, the main avenue in town, you can even walk all the way to downtown if you’re not too lazy, and is a very nice walk. You are also closer to the north, which is the modern part of town. There are a bunch of restaurants and a discreet Walmart store close by where you can almost always find taxis waiting during the day time, despite its proximity to all that, it was quiet in my room and the area seemed very safe. Again, this is really good value for your money, I would definitely stay there again!

2/10 Terrible

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Makeup Bag & Accessories ($1000) Stolen From Room

Even though the room was very very small, The stay was nice, the food was good and the staff we met were friendly … HOWEVER, someone took my wife’s Makeup Bag filled with expensive makeup , brushes and other accessories valued at over $1000 Canadian . This purple kit was the size of a bread loaf and hard not to see. The front staff first said they would look into it but later told us we must have lost if ourselves because the cleaning staff were very honest and trustworthy. Nice of them to take the side of dishonest staff members!! It didn’t walk away !
Stayed 4 nights in Nov 2022

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Location is fine. Neighborhood is not dangerous as another reviewer described it. Room was very clean. I had an issue when I came back on Christmas eve and found my room had flooded in my absence. I was very hungry and by the time I finished moving, almost every restaurant was closed and I had to settle for what I could get delivered from the handful of places that were still open. Not the worst thing in the world but most hotels would have offered some compensation for the experience. Just a breakfast voucher would have made me happy. But not this place. In general this is a hotel that caters to middle class Mexicans who I feel certain would have preferred that I stayed at one of the tourist hotels they were priced out of because of people who look like me. The staff was professional and extended minimum courtesy except for the bellhop, who was friendly and charming. Good value for the money. I understand where the attitude comes from. I've seen it elsewhere and agree with the sentiment to a large extent.
Stayed 6 nights in Dec 2023

4/10 Poor

Santiago Antonio

Liked: Cleanliness
Disliked: Amenities
When I reserved and paid for my 5-night stat, I received a notification that I needed to call the hotel to reconfirm and provide my arrival time, which I did two days before arrival. I had noticed several reviews indicating guests were told upon arrival that they had no reservation, so I made sure to get the name of the staff member who ensured there would be no problem since the room was prepaid. However, when I arrived, the Front Desk clerk said he had no reservation for me, no room available and no other hotel where he could send me. It was 9pm and raining, and despite my explanations, his response was to tell me to call Orbitz and let them find me a room somewhere else. He also indicated his computer was down, so he'd couldn't help me further. He said he had one room that was assigned to someone whose arrival was pending, so he couldn't assign it to me even if I chose to pay for it and resolve the issue with Orbitz in the morning. Yet, after much back and forth, he miraculously found my reservation and assigned me a room, which he had said he didn't have. When I asked if this was the same room for the guest who was pending arrival, he indicated the guest had arrived so no need to worry. No guest had arrived in all the time I was in the lobby. He also didn't have me sign any registration form. So, I'm not sure if this was an attempted scam or sheer incompetence, but it left me unsettled.
Stayed 5 nights in Jan 2023

4/10 Poor

Ofelia

Disliked: Amenities
Me gustó que las camas están buenas y se descansa. No me gustó que el cuarto se sentia muy encerrado, ya que la unica ventana que tiene es muy pequeñita. El baño sin ventilacion. El desayuno está muy limitado, sin fruta ... solo huevos, wafles y sandwich. Solo nos dieron una.cobija y una frazada, pedi otra cobija pero me dijeron que no tenian. En general bien, pero lo recomiendo para pocos dias.
Stayed 3 nights in Jun 2025

10/10 Excellent

Adan

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención, limpias y modernas las habitaciones
Stayed 1 night in May 2025

10/10 Excellent

Vanessa

Liked: Staff & service, amenities, property conditions & facilities
Staff was great, the room smelled really bad because of the stage system, the bed was really hard like a board, however the room was very clean and well kept, they respected my property in the room when they went in to clean, overall a great experience!
Stayed 4 nights in Apr 2025

8/10 Good

fernando hernandez

Stayed 3 nights in Apr 2025

10/10 Excellent

Phausto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está bonito, muy limpio y bien ubicado. No me gustó la cama porque estaba MUY suave y los contactos en la pared no tenían electricidad para cargar mi celular.
Stayed 1 night in Apr 2025

6/10 Okay

andrea

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Habitaciones muy pequeñas. Una ventana solamente y muy pequeña. El ruido de las distintas habitaciones se escucha en donde estés. El restaurante solo abre de 7-12
Stayed 5 nights in Apr 2025

10/10 Excellent

FABIOLA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Teodoro Hernández

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mala experiencia, reservé y a la hora de hacer check in no tenían habitaciones disponibles, me negaron el acceso a la propiedad a lo cual solicité un reembolso, el cual fue muy difícil de obtener.
Stayed 1 night in Mar 2025

2/10 Terrible

Adriana

Liked: Cleanliness
Disliked: Property conditions & facilities
Reservé un mes antes y el día de check in se supone que el sistema asignó otra habitación, lo cual dudo muchísimo, por la que no pagué y fue un downgrade. Ofrecieron desayuno pero el menú es súper básico, no limpian las mesas luego de levantar, no están al pendiente. Pésimo que mo me hayan informado antes para decidir si me quedaba o no y eso que me comuniqué por WhatsApp, ahí pudieron tener la amabilidad de decirme siquiera. Habitación muy promedio.
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción céntrica y buen descanso

Un hotel muy céntrico, cómodo, el personal atento, amable y eficiente. Buen desayuno.
Stayed 2 nights in Mar 2025

8/10 Good

Itzel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El servicio del personal no fue bueno, pedí en recepción apoyo con una toalla y nunca me la trajeron. Otro día pedí apoyo con papel de baño o kleenex y me dijeron que no tenían. Las instalaciones están limpias y bien, la alberca no se parece en nada a las fotos la verdad está descuidada y muy chica, y el servicio del personal dejó mucho que desear.
Stayed 3 nights in Mar 2025

10/10 Excellent

Laura Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025