Hotel Dekat Medford Arts Center

"Great property with terrific staff. Thank you so much for."

"The room was clean and comfortable. The bed pillows are horrible and way too soft. Front desk staff was courteous "

"Hotel was very nice. Breakfast was an added bonus."

"Breakfast needs work. Poor selection of breads."

"Great room, great location! Our room was quiet. We especially appreciated the spacious kitchen area with full refrigerator, the pool, the fitness center, and the attentiveness of the housekeeping staff. Parking was easy, and the front desk staff were always helpful. Good variety of breakfast items and a very pleasant, bright, uncrowded tables area. We love this place!"

"Was very satisfied with my stay. I really feel like the rooms need microwaves tho..I thought that was weird to have everything else but that. Staff was very nice and helpful. Rooms were clean and comfortable "

"Rooms a bit dated, if you don’t have room fan/air running you can hear conversations clearly from next room, amongst other things. TV in our room was not watchable, screen constantly freezing & becoming pixelated. Bathroom sink area, not enough room or shelf beneath to put toiletries. "

"Complete dissatisfaction with this place"

"The front desk staff were friendly and courteous. Unfortunately, they did not have support staff on duty. Our bathroom and the bathroom of our friends were clogged. There was no one on duty to help. The front desk offered a plunger and towels to deal with overflow for ourselves. Thankfully, they were able to give us another room. Our friends, however, got a knock on the door at 5am when the handyman showed up to unclog the toilet. "

"Everything was very nice"

"Room, staff and amenities. "

"The smell of the lobby as I walked in was enough to turn me off. My first thought was I made a mistake in booking here, therefore making me skeptical of the room. I was so upset that it was the only place I could find at last minute as having a room. The customer service from the front desk personnel was off. Luckily enough the room was not bad I just slept for a few hours as I felt uncomfortable being there. This does not have the capacity of being a 4-5 star. "

"Always amazing!!!"

"Did not stay there "

"It looked like the room hadnt been cleaned. There were stains behind the toilet and in the shower. Hair was coming out of the drain and sink was grimy. Eveything else was pretty average otherwise, just felt unlclean, even in places like the elevator or hallway."

"The jacuzzi was disgusting. We let it run with hot water and soap. Even after running for hours, there was brown reside left all over the tub. "

"Room was clean but hairs in the bath. It really smelt of smoke. Everyone was professional & friendly. Kitchen in room 234 is so broken. No faucet so no water in the kitchen sink. "

"There were positives and negatives. This hotel could be better maintained. On the positive side, the breakfast was great, location is excellent, nice, clean gym, staff was friendly although housekeeping not as responsive as I would have liked. Specifically, I could have easily grabbed a towel from the gym on my way out but asked the front desk for one instead. They said they would send housekeeping up with one. I waited a long time then got one from the person on the floor cleaning the rooms....