Hotel Keluarga di McLeod Ganj

"The hotel did not switch on generator for about 3 to 4 hours at night when regular electric supply was disrupted. On complaining ,the staff said that as customers did not request for generator supply, they did not switch it on. Their position was that now since you asked for it, we shall switch the generator on whereas it should have been a matter of routine in the event of power disruption. Secondly, regardless of discomfort & disturbance to guests, continous hammering was resorted to at night...

"It was a wonderful family hotel - great location and superb pricing - we were pleasently surprised .. The staff went out of their way to accommodate us and help us with our needs. The breakfast starts at 8 but as we were to leave early, they actually organized sandwiches for us. I would give it a 5 star rating but I saw a small roach outside my room plus their kitchen is on the first floor and my room was adjoining the kitchen so the noise level was a little disturbing till about 11 pm and after...

"Our stay at WelcomHeritage Natraj was awesome with full marks to the hotel staff on cleanliness and hospitality. Premium Room was of decent size and all amenities were present; housekeeping team was sincere in cleaning and making room great. The hill view from balcony was spectacular and enchanting. It was so relaxing to sit and enjoy tea/coffee with the blissful view of the hills. The staff were very friendly and courteous, right from the check-in experience, Mr Ajay at front desk provided...

"Highly recommend staying here"

"Clean, spacious, great location, awesome staff (very accommodating!), great views on either side of the hotel."