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Matsue Excel Hotel Tokyu

4.0 star property
Luxury hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Matsue Excel Hotel Tokyu

Lobby
Land view from property
Property amenity
In-room safe, desk, free WiFi, bed sheets
Exterior
Matsue Excel Hotel Tokyu sits near Lake Shinji, offering an upscale retreat with attentive staff. Guests appreciate the convenient in-room WiFi, dry cleaning and laundry services, while luggage storage and vending machines add practical touches to the experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is RM237
RM292 total
28 Sept - 29 Sept

Room options

Check availability for these dates

Tonight

Sep 24 - Sep 25
Check availability for tonight Sep 24 - Sep 25

Tomorrow

Sep 25 - Sep 26
Check availability for tomorrow Sep 25 - Sep 26
Available filters for rooms
Showing 22 of 22 rooms

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (17～21 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking (17～21 ㎡)

8.6 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

In-room safe, desk, free WiFi, bed sheets

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ladies Floor Single Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Ladies Floor Single Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults)

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
TV
Private bathroom
Toilet with electronic bidet
Deep-soaking bath
Shower/bath combination
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Ladies Floor Standard Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Ladies Floor Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ladies Floor Superior Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Ladies Floor Superior Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Private bathroom
Toilet with electronic bidet
Deep-soaking bath
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room

Lobby

Superior Double Room

  • Sleeps 3

View all photos for Standard Semi-Double Room

Lobby

Standard Semi-Double Room

  • Sleeps 2

View all photos for Superior Room

Lobby

Superior Room

  • Sleeps 2

View all photos for Standard Double Room

Lobby

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Lobby

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Lobby

Deluxe Twin Room

  • Sleeps 2

View all photos for Female Superior Twin Room

Lobby

Female Superior Twin Room

  • Sleeps 2

View all photos for Ladies Floor Single Room-Non-Smoking

Lobby

Ladies Floor Single Room-Non-Smoking

  • Sleeps 1

View all photos for Superior Twin Room

Lobby

Superior Twin Room

  • Sleeps 2

View all photos for Suite

Lobby

Suite

  • Sleeps 2

View all photos for Standard Single Room

Lobby

Standard Single Room

  • Sleeps 2

Ladies Floor Standard Twin Room-Non-Smoking

  • Sleeps 2
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About the area

Map
590 Asahimachi, Matsue, Shimane, 690 0003

What's nearby

  • Matsue Castle - 3 min drive - 2.8 km
  • Shimane University Old Okudani Lodging - 3 min drive - 2.6 km
  • Yaegaki Shrine - 6 min drive - 4.6 km
  • Tamatsukuri Onsen - 8 min drive - 8.9 km
  • Tamatsukuri Hot Spring - 9 min drive - 9.9 km

Getting around

  • Matsue Station - 2 min walk
  • Yonago (YGJ) - 25 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪出雲そば たたらや - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪奥出雲そば処 一福 松江駅前テルサ店 - ‬3 min walk
  • ‪はなの舞 - ‬6 min walk

About this property

Matsue Excel Hotel Tokyu

Luxury upscale hotel near Lake Shinji
Located close to Shimane Art Museum and Matsue Castle, Matsue Excel Hotel Tokyu provides dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), self-parking (surcharge) and a lift
  • Luggage storage, a reception hall and a front desk safe
  • A vending machine, wedding services and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 163 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Deep-soaking baths, toilets with electronic bidets and free toiletries
  • TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,200 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: JPY 2,600 for adults and JPY 1,800 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • Lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay films
  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately JPY 2600 for adults and from JPY 1800 for children
  • Self-parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Matsue Tokyu
Matsue Tokyu Inn
Tokyu Inn Matsue
Matsue Excel Hotel Tokyu
Matsue Excel Tokyu
Tokyu Hotel Matsue
Matsue Excel Hotel Tokyu Hotel
Matsue Excel Hotel Tokyu Matsue
Matsue Excel Hotel Tokyu Hotel Matsue

Frequently asked questions

Is Matsue Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Matsue Excel Hotel Tokyu?

As of 24 Sept 2025, prices found for a 1-night stay for 2 adults at Matsue Excel Hotel Tokyu on 28 Sept 2025 start from RM 236.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Matsue Excel Hotel Tokyu?

Self-parking is available for JPY 1200 per night. Limited spots are available.

What time is check-in at Matsue Excel Hotel Tokyu?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Matsue Excel Hotel Tokyu?

Checkout is at 10 AM.

Where is Matsue Excel Hotel Tokyu located?

Located in the heart of Matsue, this luxury hotel is within 1 mi (2 km) of Lake Shinji and Shimane Art Museum. Matsue Castle and Shimane University Old Okudani Lodging are also within 2 mi (3 km). Matsue Station is only a 2-minute walk.

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Matsue Excel Hotel Tokyu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 346 out of 711 reviews
Rating 8 - Good. 261 out of 711 reviews
Rating 6 - Okay. 78 out of 711 reviews
Rating 4 - Poor. 16 out of 711 reviews
Rating 2 - Terrible. 10 out of 711 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

AKEMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また島根に来た時は宿泊したいホテルです！
Stayed 2 nights in Aug 2025

10/10 Excellent

XUEJIAO

Liked: Cleanliness, staff & service, property conditions & facilities
朝のバイキングよかった、スタッフさん皆んな優しい
Stayed 1 night in Aug 2025

8/10 Good

HAYATO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素晴らしい施設です
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best breakfast buffets I've ever had
Stayed 5 nights in Jul 2025

6/10 Okay

Akihiro

Liked: Cleanliness, staff & service
5人で宿泊でベット3台、狭い
Stayed 1 night in Aug 2025

10/10 Excellent

MAYUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変綺麗で、快適に過ごせました。スタッフの方も落ち着いていて丁寧で親切な方が多かったです。
Stayed 1 night in Aug 2025

10/10 Excellent

Kazue

Liked: Cleanliness, staff & service, property conditions & facilities
とても過ごしやすかったです。
Stayed 1 night in May 2025

4/10 Poor

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The buffet breakfast was very poor and cold
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon hotel. Bien situé, pres de la gare et calme. Super litterie.
Stayed 4 nights in May 2025

10/10 Excellent

ATSUSHI

Liked: Cleanliness, amenities, property conditions & facilities
受付の方も感じ良く、綺麗なホテルで満足です。 駅近ながら駐車場完備になっているのも良かったです。
Stayed 1 night in Jun 2025

8/10 Good

KutYee Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and comfort
Stayed 2 nights in Mar 2025

8/10 Good

ABE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
可もなく不可もなくビジネスホテルとしては適切なクオリティでした。部屋は清潔でスタッフの人も親切でした。松江駅からのアクセスが地下道を渡らなくてはならず微妙でした。
Stayed 2 nights in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, nice and convenient. Free water and amenities.
Stayed 3 nights in May 2025

2/10 Terrible

Rie

Disliked: Property conditions & facilities
普通の良いホテルですが、ちょうど工事をしてるとかで、臭いがキツくて…室内はそうでもなかったですが、廊下、フロント、気持ち悪くなりました。室内の水回りも少し臭かった。
Stayed 1 night in Aug 2025

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities
Air purifier, hair dryer
Stayed 1 night in Sep 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities, welcoming staff as soon as you walk in
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

立地がよく、周りにたくさんお店があり食事にも困りません。特に気になるところはなく快適に過ごせました。
Stayed 1 night in Apr 2025

8/10 Good

HAMID

Liked: Cleanliness
Professional staff and location near JR Station. Rooms are very small in American standards and the photos on the website are not revealing the true dimensions.
Stayed 4 nights in Jul 2025

10/10 Excellent

tetsuya

Liked: Cleanliness, staff & service, property conditions & facilities
駅からすぐなのでバスが利用しやすくて良かった。あちこち観光するのにちょうど良かった
Stayed 2 nights in Feb 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が清潔で、スタッフさんの対応も丁寧でした。
Stayed 1 night in Mar 2025

10/10 Excellent

JUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
松江駅に近く便利です。
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Happy with our choice

This hotel is in a good location, is clean and comfortable, and has a kind and helpful staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Holm

Liked: Cleanliness, property conditions & facilities, room comfort
ausgezeichnetes Frühstück
Stayed 2 nights in Nov 2024

10/10 Excellent

Kubota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リーズナブルなお値段なのに、大浴場もとても綺麗で、アイスや、夜鳴きそば、朝の乳飲料の提供など、嬉しいサービスがたくさんありました！スタッフの方もとても親切でした。 ただ、部屋が狭く、ベッド数が足りないと苦情を言っていた外国人がいました。我々は、大人2人、子供2人(うち1人は添い寝)で、ダブルベッド1つ。流石に無理だよ・・・と思いましたが、事前にベッド数も書かれていましたし、こちらの不手際のため仕方ないと思いました。予約は取れてしまうので、確認することをおすすめします。
Stayed 1 night in Aug 2025

8/10 Good

Norio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
フロントの対応が、事務的だった。
Stayed 1 night in Aug 2025