Hotel Keluarga di Marshall

"It was good. It had everything we needed. We felt safe and the breakfast was good. The people were friendly. They gave us a room on the main floor. We would stay here again."

"The rooms were very clean and very comfortable. The parking area was well lit and able to park the vehicle without any issues. We were on the road before breakfast was served so cannot provide any comments on breakfast."

"It was all good"

"Still aint got my deposits"

"Love this place! The breakfast is great!"

"The room had a strong musky smell and overall felt grungy. The staff was kind. The gym was locked and we couldn’t get into it even with the staff’s help, so that was odd. I woke up at 3 am to super loud music next door. At the time I thought it was above me because the ceiling was vibrating as well as the walls. The front desk girl checked only the third floor and not the second floor so nothing was done about the noise. Overall definitely nooooot worth $150 at all"

"Air didn't work right..pool was was not ready for use"

"Staff improvement is highly needed! Our room was missed for cleaning Saturday Morning while I was out and once I arrived I was informed that the cleaning crew was gone. I failed to receive any fresh towels, fresh ice bags and no tissue for the day. I had to go to the front desk to receive the items which I found irritating. The front clerks were barely at the front desk where you have to call or look for someone to help. Also the hotel needs to spray for insects I had numerous of ladybugs in the...