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Mansión de Chocolate

Hartanah 3.0 bintang

Pilih tarikh untuk melihat harga

Ulasan

8.0 daripada 10
Sangat baik

Kemudahan popular

  • Kolam renang
  • Spa
  • Mesra haiwan kesayangan
  • Termasuk parkir
  • Wi-Fi percuma
  • Restoran

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 8 daripada 8 bilik

Lihat semua foto untuk Economy Room

Economy Room | Dihias secara berasingan, langsir/tirai gelap terus, Wi-fi percuma

Economy Room

  • Pemandangan taman
  • 20 meter persegi
  • Boleh menampung 3
  • 1 Katil Ratu (Queen)
  • Wi-Fi percuma

Lihat semua foto untuk Deluxe Triple Room

Deluxe Triple Room | Dihias secara berasingan, langsir/tirai gelap terus, Wi-fi percuma

Deluxe Triple Room

  • Pemandangan gunung
  • 45 meter persegi
  • Boleh menampung 5
  • 1 Katil Raja (King) dan 1 Katil Bujang (Single)
  • Wi-Fi percuma

Lihat semua foto untuk Deluxe Room

Deluxe Room | Dihias secara berasingan, langsir/tirai gelap terus, Wi-fi percuma

Deluxe Room

  • Pemandangan bandar
  • 40 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King) ATAU 2 Katil Bujang (Single)
  • Wi-Fi percuma

Lihat semua foto untuk Basic Shared Dormitory, Mixed Dorm

Dihias secara berasingan, langsir/tirai gelap terus, Wi-fi percuma

Basic Shared Dormitory, Mixed Dorm

  • 45 meter persegi
  • Boleh menampung 6
  • 6 Katil Bujang (Single)
  • Wi-Fi percuma

Lihat semua foto untuk Deluxe Apartment, 1 Katil Raja (King)

Deluxe Apartment, 1 Katil Raja (King) | Dihias secara berasingan, langsir/tirai gelap terus, Wi-fi percuma

Deluxe Apartment, 1 Katil Raja (King)

  • Pemandangan bandar
  • 45 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)
  • Wi-Fi percuma

Lihat semua foto untuk Bilik

Dihias secara berasingan, langsir/tirai gelap terus, Wi-fi percuma

Bilik

  • 45 meter persegi
  • Boleh menampung 1
  • Wi-Fi percuma

Lihat semua foto untuk Bilik

Dihias secara berasingan, langsir/tirai gelap terus, Wi-fi percuma

Bilik

  • 45 meter persegi
  • Boleh menampung 2
  • Wi-Fi percuma

Lihat semua foto untuk Bilik

Dihias secara berasingan, langsir/tirai gelap terus, Wi-fi percuma

Bilik

  • 20 meter persegi
  • Boleh menampung 2
  • Wi-Fi percuma

Anda juga mungkin menyukai

Iklan
Junior Suite, 1 Katil Raja (King) | Peralatan tempat tidur premium, bar mini, peti besi dalam bilik, meja

Crowne Plaza Managua by IHG

Daerah I
  • Kolam renang
  • Spa
  • Termasuk parkir
  • Wi-Fi percuma
8.6 daripada 10, Terbaik, 630 ulasan
Harga ialah RM377
RM502 jumlah
termasuk cukai & fi
16 Jun - 17 Jun
Crowne Plaza Managua by IHG
Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!
Log masukDaftar sekarang, ia percuma

Tentang kawasan sekitar

Terletak di Granada, Mansión de Chocolate berada di pusat bandar raya dan berhampiran dengan lapangan terbang. Stesen Kereta Api Lama dan Stesen Kereta Api Lama merupakan tarikan utama kebudayaan dan pengembara yang ingin membeli-belah boleh mengunjungi Calle la Calzada dan Masaya Old Market. Luncur air dan belayar menawarkan peluang yang bagus untuk keluar ke kawasan air, atau anda boleh cuba aktiviti lasak dengan ekolancong dan denai kembara/berbasikal berdekatan. Layari panduan perjalanan Granada kami
Peta
Calle Atravesada, across from Bancentro, Granada

Tempat berdekatan

  • Katedral Granada
    Katedral Granada
    2 min berjalan kaki - 0.2 km
  • Calle la Calzada
    Calle la Calzada
    3 min berjalan kaki - 0.3 km
  • Gereja Kecil Maria Auxiliadora
    Gereja Kecil Maria Auxiliadora
    13 min berjalan kaki - 1.1 km
  • Parque Central
    2 min berjalan kaki - 0.2 km
  • Muzium Mansion de Chocolate
    3 min berjalan kaki - 0.3 km

Bergerak

  • Managua (MGA-Lapangan Terbang Antarabangsa Augusto C. Sandino) - 65 minit memandu

Restoran

  • cafe de arte
    5 min berjalan kaki
  • Beer House
    2 min berjalan kaki
  • Cafe Las Flores
    2 min berjalan kaki
  • Siembras y Cosechas
    1 min berjalan kaki
  • Granada’s Grill
    3 min berjalan kaki

Tentang hartanah ini

Mansión de Chocolate

Mesra keluarga bagi hotel di pusat bandar raya
Manfaatkan bar kolam, teres atas bumbung dan beli-belah di tapak di Mansión de Chocolate. Manjakan diri anda dengan rawatan dan rias kuku tangan dan kaki, urut atau rawatan badan di Choco Spa, tapak spa. Kekal terhubung melalui akses Internet wayarles percuma dan tetamu boleh mencari kemudahan lain seperti kedai kopi/kafe dan taman.
Manfaat lain di hotel ini termasuk:
  • Kolam renang terbuka
  • Percuma letak kenderaan sendiri
  • Pengangkutan ulang-alik lapangan terbang pergi-balik (surcaj), daftar keluar ekspres dan daftar masuk ekspres
  • Hartanah bebas asap rokok, perkhidmatan perkahwinan dan TV di lobi
Ciri-ciri bilik
Semua bilik tetamu adalah dihias secara berasingan dan menawarkan kemudahan seperti Wi-fi percuma.
Lagi kemudahan termasuk:
  • Berbilang bilik mandi dengan hulu semburan mandi hujan
  • Televisyen dengan saluran kabel

Hartanah serupa

Deluxe Quadruple Room, 2 Katil Ratu (Queen), Private Bathroom | Peti besi dalam bilik, seterika/papan seterika, Wi-fi percuma
Hotel La Polvora
Granada
  • Kolam renang
  • Termasuk sarapan
  • Termasuk parkir
  • Wi-Fi percuma
9.4 daripada 10, Luar Biasa, 125 ulasan
Harga ialah RM265
RM305 jumlah
termasuk cukai & fi
18 Jun - 19 Jun
Hotel La Polvora
Bandingkan hartanah yang serupa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Pengangkutan ulang-alik lapangan terbang (surcaj) atas permintaan
  • Pengangkutan ulang-alik kawasan (surcaj)
  • Pengangkutan ulang-alik pantai (surcaj)
  • Pengangkutan ulang-alik terminal feri (surcaj)
  • Pengangkutan ulang-alik pusat beli-belah (surcaj)
  • Tempat letak kenderaan sendiri percuma di tapak hartanah
  • Letak kenderaan sendiri di tapak adalah terhad

Makanan dan minuman

  • 1 bar tepi kolam
  • 1 bar/ruang istirahat
  • 1 kedai kopi/kafe
  • Bar/deli snek

Restoran di tapak hartanah

  • Choco Museo

Aktiviti menarik

  • 1 kolam renang terbuka
  • Beli-belah
  • Spa perkhidmatan penuh
  • TV di ruang bersama

Mesra keluarga

  • 1 kolam renang terbuka
  • Bar/deli snek
  • Kemudahan dobi
  • Penjagaan anak/bayi percuma

Kemudahan

  • Kedai hadiah/gerai surat khabar
  • Kemudahan dobi
  • Lokar
  • Meja/kaunter hadapan 24 jam

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Perkhidmatan "turndown"
  • Perkhidmatan perkahwinan
  • Perkhidmatan rencam
  • Porter/tukang angkut

Kawasan luar

  • Taman
  • Teres atas bumbung

Spa perkhidmatan penuh

  • 5 bilik rawatan
  • Aromaterapi
  • Lulur badan
  • Rawatan muka
  • Refleksologi
  • Rias kuku tangan/kaki
  • Spa dibuka setiap hari
  • Urutan pranatal
  • Urutan sukan
  • Urutan tisu dalam
  • Urutan tuaman batu

Kebolehcapaian

  • Tiada lif

Lain-lain

  • 2 bangunan
  • 2 tingkat
  • Dibina pada 1865
  • Hartanah bebas asap rokok
  • Seni bina Kolonial

Kemudahan bilik

Bilik tidur

  • Cadar disediakan
  • Langsir gelap terus

Bilik mandi

  • Bilik mandi persendirian
  • Hulu semburan mandi hujan
  • Pancuran mandi
  • Pengering rambut (atas permintaan)
  • Tuala disediakan

Hiburan

  • TV dengan saluran kabel

Lain-lain

  • Akses melalui koridor luar
  • Hiasan berasingan

Dasar

Daftar masuk

Daftar masuk ekspres tersedia
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 12:00 tengah hari
Daftar keluar lewat tertakluk kepada ketersediaan
Fi daftar keluar lewat akan dikenakan
Daftar keluar ekspres tersedia

Arahan daftar masuk khas

Hartanah ini menawarkan pengangkutan pindahan dari terminal feri dan lapangan terbang (surcaj boleh dikenakan); untuk pengaturan pengambilan, tetamu mesti menghubungi hartanah 48 jam sebelum tiba, menggunakan maklumat hubungan pada pengesahan tempahan
Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan boleh menginap percuma

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
Kanak-kanak sehingga umur 12 tahun boleh menginap percuma jika menggunakan katil sedia ada apabila tinggal di bilik ibu bapa atau penjaga

Jenis bayaran hartanah

Maklumat penting

Kemudahan tambahan

  • Bayaran pengangkutan ulang-alik lapangan terbang: NIO 1080.00 setiap kenderaan (sehala)
  • Daftar keluar lewat tersedia dengan fi (tertakluk kepada ketersediaan)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Perkara yang kami harus menyebut

Hartanah ini tidak mempunyai lif
Tempahan diperlukan untuk perkhidmatan urut dan rawatan spa; tempahan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, menggunakan maklumat hubungan pada pengesahan tempahan
Hanya tetamu berdaftar yang dibenarkan dalam bilik tamu

Soalan lazim

Adakah Mansión de Chocolate mempunyai kolam?

Ya, hartanah ini mempunyai kolam renang terbuka.

Adakah Mansión de Chocolate mesra haiwan kesayangan?

Ya, haiwan kesayangan dibenarkan di hartanah ini.

Berapakah fi parkir di Mansión de Chocolate?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Mansión de Chocolate?

Masa tamat daftar masuk: pada bila-bila masa.

Apakah masa daftar keluar di Mansión de Chocolate?

Daftar keluar adalah jam 12:00 tengah hari. Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan).

Adakah Mansión de Chocolate memberikan pengangkutan ulang-alik ke lapangan terbang?

Ya, terdapat pengangkutan ulang-alik lapangan terbang yang beroperasi (tersedia atas permintaan). Fi sebanyak NIO1080.00 setiap kenderaan dikenakan.

Di manakah terletaknya Mansión de Chocolate?

Hotel mesra keluarga di Granada ini terletak berhampiran dengan lapangan terbang, sejauh beberapa langkah dari Muzium Mansion de Chocolate, Katedral Granada dan Parque Central. Calle la Calzada dan Casa de Los Tres Mundos juga dalam jarak 5 minit berjalan kaki.

Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?

Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.

Ulasan

Mansión de Chocolate Ulasan

8.0

Sangat Baik

8.2

Kebersihan

8.8

Lokasi

8.6

Kakitangan & perkhidmatan

7.4

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 49 daripada 126 ulasan
Penilaian 8 - Baik. 45 daripada 126 ulasan
Penilaian 6 - Boleh diterima. 19 daripada 126 ulasan
Penilaian 4 - Lemah. 8 daripada 126 ulasan
Penilaian 2 - Teruk. 5 daripada 126 ulasan

Ulasan

Disahkan

10/10 Cemerlang

Pengembara yang disahkan

La casa es espectacular, colonial, súper grande y muy bien decorada
Menginap 1 malam pada Jan 2020
Disahkan

6/10 Sederhana

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Pool area poir maintain, bedroom shower poor conditions, air conditioner not working correctly, tv did not function. Etc, etc, etc
Menginap 1 malam pada Jul 2019
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
La estadía es muy buena estamos muy contentos, y recomendamos este hotel a nuestros amistades.
Menginap 5 malam pada Jun 2019
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan
I love Granada, the pool is beautiful, room was Dak and very noisy as it backed up to the pool and we could hear late night swimmers enjoying themselves as well as an early mornin kids swimming lesson.
Menginap 1 malam pada Jan 2019
Disahkan

10/10 Cemerlang

Wilbur’s

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Amazing place to rest,pool,spa, just to take a day off from party, and exploring granada. Safe parking, security all night, lovely place! Make sure you say hi to the little dog Shih Zu been living there for 10 yrs. see the chocolate show very interesting if you are learning a new cultures.
Menginap 1 malam pada Jan 2019
Disahkan

8/10 Baik

Mike

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keselesaan bilik
Stayed 2 weeks.great breakfast included.close to everything.all the chairs were wood or metal.not comfortable saw one cushion chair.small tv in room.staff outstanding
Menginap 14 malam pada Nov 2018
Disahkan

10/10 Cemerlang

D

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

lots of charm

Tony was the greatest he went out of his way to help we do not speak Spanish Tony had lived in the USA so his English was really good the room was nice comfortable bed , floor could have been cleaner we enjoyed the Chocolate factory tour great breakfast I would stay here again
Menginap 2 malam pada Feb 2018
Disahkan

10/10 Cemerlang

Heather

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

My favourite hotel in the world.

I came back to Granada, Nicaragua for a second time, from Canada, just to come here. Words, and even photos, cannot fully capture how unique and charming this place is. I recommend getting the best room there you can, everything about it is special. You will feel like you have stepped back in time. Everything about this place is pure magic!!
Menginap 2 malam pada Feb 2018
Disahkan

6/10 Sederhana

kathy

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik

Live the spa treatment

Although the room was a bit small and we ended up with 2 single beds instead of a queen it was sufficient for the amount of time spent in the room .. hotel needs a few Reno’s but is charming . We took full advantage of the spa . Stayed 5 days and had a treatment everyday ! Really good prices when you stay
Menginap 5 malam pada Feb 2018
Disahkan

8/10 Baik

bob

Sukakan: Kebersihan, kakitangan & perkhidmatan

Old hotel with lots history had a very pleasant

Pool and staff we great patio around pool could use a up grade
Menginap 2 malam pada Feb 2018
Disahkan

8/10 Baik

Elizabeth

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Buena eleccion

El hotel es muy muy grande, siempre está lleno de movimiento por todos los servicios que ofrecen. Por la noche es muy tranquilo y silencioso. Muy céntrico, personal muy amable y atento.
Menginap 5 malam pada Jan 2018
Disahkan

8/10 Baik

Adriana

Sukakan: Kebersihan, keadaan hartanah & kemudahan

Relax and quiet

Nice hotel and clean. Nice pool and good breakfast
Menginap 4 malam pada Okt 2017
Disahkan

10/10 Cemerlang

Karen

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan

Good

It was great. The staff were awesome and the location was great too. The headboard of the bed was a bit dirty and they only gave us a thin sheet to sleep with.
Menginap 1 malam pada Ogo 2017
Disahkan

8/10 Baik

Linda

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan

Wonderful staff

Very nice staff. Quick check in. As we had to leave early the next morning, the kitchen staff were very good with cooking our omelettes and waffle. The only complain was the air conditioner as it was not cool enough.
Disahkan

6/10 Sederhana

Jecafer

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan

Good Location and Breakfast

The good thing about this hotel is the location and the breakfast it was delicious. The hotel need to be cleaner on the common areas. Specially by the pool, the ducks should not be allowed on the pool. The SPA should be close,the therapist do not know what are they doing. my sport massage injured my back and now I am on a special treatment with my doctor back home. The whole SPA was dirty need deep clean. My room was OK but the bathroom need cleaning too, our bathroom had black mold.
Disahkan

4/10 Lemah

Bran

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keselesaan bilik

I think price is not fear compare you get

Bed is not as good as we hope, springs are on top of mattress, there are humidity into bathroom.
Disahkan

8/10 Baik

Les

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Cool vintage

A Funky creative hotel with local history and art deco style furnishings.
Disahkan

8/10 Baik

Anna & Paul

Sukakan: Kakitangan & perkhidmatan, keselesaan bilik

Nice old charm hotel in center of town

Granada invites for nice evening strolls. Somehow the hotel feels like home away from home. Staff is very friendly and accommodating.
Disahkan

8/10 Baik

Anne

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Great hotel near the center of the coty

This was a really cute boutique like hotel that was perfect for my visit to Granada. The inside courtyards were so wonderful with the blends of colonial architecture and modern artwork and these funky chairs. I loved walking around. The pool was refreshing, with some broken tiles on its floor, but that didn't take anything away from my enjoyment. They give you a delicious breakfast each morning that you can enjoy in the courtyard next to beautiful plants.
Disahkan

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Could not stay for swerve gas

Sewer gas and filthy. Do not go to this hotel. Soiled bed spread, grime in shower, toilet dirty.
Disahkan

10/10 Cemerlang

fenella

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Fantastic, the staff was amazing.

Everything was really close to walk to. There is plenty of restaurants, shopping, coffee shops and markets near by. The hotel offers a buffet breakfast and a really cool chocolate store and drink bar. The pool area is large and has an outdoor bar. The staff is amazing and will help with all of your needs. Tony is fantastic. Very helpful and knows all the best places to shop and eat. He should be the manager!!
Disahkan

10/10 Cemerlang

Lewis

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Situated right in the heart of old town
Disahkan

2/10 Teruk

D

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Disappointing Hotel

Extremely disappointed with our stay there. RUDE and unhelpful staff. Air conditioning did to work and there was no ceiling fan to help with cooling situation. There is not a phone in the room to call reception. There were No towels, No shampoo nor conditioner, No shower caps, No lotion, No bath mat. When I walked downstairs to ask for these things I was not given towels to take up. I was told I had to wait and they would be brought up to us. When we did get the towels we only got two bath towels. No wash cloths nor bath mat. As for the shampoo and conditioner, I was told that all they offered was the body wash that was in an attached container to the wall (like the ones that are found in public restrooms for hand washing purposes) which had to be pumped and all you got was a tiny bit per pump. They said they did not offer lotion, nor shower caps. Terrible food in restaurant and drink selection (soft drinks and juice) was very limited. The sheets were clean. Pool was very nice but closed way to early in the evening so we did not get to enjoy it. Overall stay was very awful and so not worth the money we spent. I DO NOT RECOMMEND THIS HOTEL.
Disahkan

10/10 Cemerlang

kerry

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Best hotel in Granada

The hotel made our stay in Granada , it is a chocolate museum and an amazing old colonial/Spanish style building. The pool and bar are beautiful. The staff were incredibly friendly and helpful - especially tony at concierge. Massages and spa treatments are half price when staying at the hotel. There is free secure parking. It also looks like a great place to learn Spanish as everyday in the courtyard they had one on one tutoring going on. I would highly recommend
Disahkan

4/10 Lemah

Karen

Tidak sukakan: Kakitangan & perkhidmatan, keselesaan bilik

Disappointing service and treatment

When we arrived at the hotel we had booked a triple deluxe room with a city or mountain view and instead were placed in a small room with 2 single beds on the first floor for 4 people. When we asked why we were told they were booked and had no other option but would not compensate us. Only after many complaints did a room all of a sudden become available at 10pm at night that was bigger but still no view. We were never told how to get the free breakfast included and had to ask several times and be directed back and forth between the front desk and cafe to finally be given tickets for the meal. The housekeeper never came to clean our room after being out all day on Saturday. The hotel has a great location but sadly they treated us like we were an annoyance not guests. They were not helpful when we asked for explanations. When we left we asked about the inconvenience of having to move twice and not getting the room we booked and they told us they would not compensate us but we could go to the spa (we were checking out and had our bags packed when this was offered so it was basically meaningless). They were so many nice hotels at the same or less price closer to the plaza that were much friendlier and did not treat you with such disregard I would stay elsewhere.