Malles Venosta Vacation Rentals

"Firstly, the hotel itself is exceptionally well designed. The layout, the interiors, the artwork, the pools and lounges, and the overall attention to detail are genuinely impressive. Every element feels thoughtful and beautifully executed, creating a really special atmosphere. When we arrived, we received a fantastic welcome. The reception team greeted us warmly with a glass of sparkling wine, collected our luggage from the car, brought everything to our room, and even took our ski equipment down to the ski room — something we’ve never experienced before. It immediately set the tone for a wonderful stay. On our first evening, the service was again outstanding. Your staff were incredibly attentive, and they introduced you to us as the owner. When you kindly came over to our table, I confess I didn’t fully realise who you were in that moment, and I’m a little disappointed in myself — had I known, I would have loved to speak with you properly. From a customer-service perspective, what you’ve created here is extremely impressive, and I would have enjoyed telling you that in person. I run a software business in London, and I would be extremely happy if my customers’ experience was anything close to what we have experienced here. A few members of your team I would like to give special mention to are Anna at reception; our waitress, whose name I regret I didn’t catch but who I believe is Slovakian; the Greek barman; and the gentleman who I assume is the restaurant or front-of-hou"

"Very friendly owners, good breakfast and clean rooms."

"Wow! Is probably the best word to sum up this wonderful hotel,it's in a great location, the hotel itself is so nice ,the staff was amazingly helpful (we had car trouble and recommended a local place) the room was spectacular with bith views of the mountains and how clean it was . It was one of the highlights of the trip"

"This property was presented as “exceptional” it was average and OK. Staff was extremely knowledgeable and very nice. However, the room is tiny, and the bed and pillows were very hard. The price was reasonable that the property should be listed as good, not exceptional."

"I really enjoyed my stay in the apartment adjacent to the inn. I had a fabulous time but wished the restaurant was open for dinner although the front desk helped order me a pizza that was delivered. I will definitely return as it’s a lovely place to stay and spa. "

"Front desk was excellent. Rooms very clean and location was great, close to everything. Steam room, sauna and jacuzzi were great after riding the mountains . Easy to park ."

"Best Spa i have ever experienced!"

"Vaya Pfunds is situated in a beautiful small Austrian Village perfect for walking and cycling etc and as a hub for wider valley activities. The rooms are spacious, the food choices very good and the transport links are also very good with the bus stop right outside. The Tourism office is also just over the road. The hotel does have WiFi but speeds aren't great. This was my second visit and I'd chose this hotel again. "

"We loved this hotel for friendly staff! They were lovely and attentive for our needs!"