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Ulasan tentang Rosa Malacca

4 out of 5
Rosa Malacca
212, Jalan Parameswara, Malacca City, Melaka

Ulasan

9.2

Hebat

Penilaian 10 - Cemerlang. 166 daripada 268 ulasan" "
Penilaian 8 - Baik. 83 daripada 268 ulasan" "
Penilaian 6 - Boleh diterima. 17 daripada 268 ulasan" "
Penilaian 4 - Lemah. 2 daripada 268 ulasan" "
Penilaian 2 - Teruk. 0 daripada 268 ulasan" "

9.4/10

Kebersihan

9.0/10

Kakitangan & perkhidmatan

8.4/10

Kemudahan

9.0/10

Keadaan hartanah & kemudahan

9.6/10

Mesra alam

Ulasan

10/10 Cemerlang

Napson

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2022

10/10 Cemerlang

Nor Aliza

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Sep 2020
Respons daripada Sales&Marketing pada 19 Okt 2020
Greetings! It is great that you had an enjoyable stay with us. We look forward to your next visit. Best wishes: Maria Hagen

10/10 Cemerlang

pui fong

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2019

8/10 Baik

Bavani

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

10/10 Cemerlang

Suresh

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Good
Menginap 2 malam pada Mac 2024
Respons daripada ROSA TEAM pada 13 Apr 2024
What a delightful review to receive! We're thrilled to know that your stay was enjoyable, and it would be our pleasure to welcome you back for another fantastic experience. Stay safe and see you again soon! Best wishes.

8/10 Baik

Su Ping

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Our 2nd time staying here. However, the experience this time is kinda disappointing. The room is really hot and stuffy when we enter. The aircon wasn't really working as well, it is not cooling the room at all. The toilet was also very cramp compared to the previous stay. The remote for the TV or the TV was not functioning properly as well. We managed to speak to one of the house keeping crew who was cleaning the other room to get some new batteries for the TV remote. However, it doesn't seem to be the case and he did not tell us anything and when we ask him about the aircon, he again pressed something then left.Maybe it would be nice if he could communicate to us what is happening instead of just walking off. Luckily, the aircon starts to get cool but the TV is still acting weird. There is no Netflix on available as well. If possible please avoid room 404 or probably the rooms of the same stack. Will probably consider staying in another hotel the next time i visit Malacca.
Menginap 2 malam pada Mac 2024
Respons daripada ROSA TEAM pada 7 Apr 2024
We sincerely apologize for the disappointing experience during your recent stay. Your feedback is taken seriously, and we're committed to addressing each concern to improve our services. We regret the discomfort caused by room temperature and air conditioning issues, with our team actively investigating to prevent future occurrences. Apologies are extended for the malfunctioning TV remote and lack of communication from housekeeping, and we're implementing further training to improve service delivery. Regarding Netflix availability, we apologize for any confusion and will review amenities to enhance entertainment options. Your understanding and patience are appreciated, and we regret falling short of your expectations. Your feedback is invaluable, and we hope for the chance to provide you with the exceptional stay you deserve in the future.

8/10 Baik

Eric

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Amazing new fresh hotel . Room was very comfortable , beds nice and bathroom modern and clean . Breakfast was ok , staff friendly . Only let down was the location .
Menginap 1 malam pada Mac 2024
Respons daripada ROSA TEAM pada 16 Mac 2024
Thank you for your review! We're thrilled to hear that you found our hotel amazing, with fresh and comfortable rooms, nice beds, and modern, clean bathrooms. We're glad you enjoyed your stay and that our staff made you feel welcome. We appreciate your feedback about the breakfast and will certainly take it into consideration for improvement. Regarding the location, we apologize if it didn't meet your expectations. We understand the importance of a convenient location and will strive to provide clearer information for future guests. Despite this, we're pleased to hear that you had an overall positive experience, and we hope to have the opportunity to welcome you back for another stay in the future!

10/10 Cemerlang

Fausto, Hollywood

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Overall great place to stay. Just a bit of a walk from the river and other landmarks which wouldn’t be so bad if it wasn’t so hot and humid. Go during their “cooler” season. Spacious rooms and cool decor. Nice staff.
Menginap 1 malam pada Feb 2024
Respons daripada ROSA TEAM pada 11 Feb 2024
Thank you for sharing your positive experience! We're delighted that you appreciated our hotel's decor and found the room spacious. We strive to ensure your stay is enjoyable, and we look forward to welcoming you back! Best regards: ROSA TEAM

10/10 Cemerlang

Ameer

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Boutique style hotel with cool atmosphere.
I had the family room, it was as described. We were four adults and two little kids, the room was perfect.
Menginap 1 malam pada Jan 2024
Respons daripada ROSA TEAM pada 27 Jan 2024
Thank you for sharing your experience! We're delighted to hear that our family room met your expectations and accommodated your group comfortably. We appreciate your feedback and hope to welcome you back for another enjoyable stay!

10/10 Cemerlang

HONGBING

comfortable stay
Menginap 1 malam pada Dis 2023
Respons daripada ROSA TEAM pada 22 Dis 2023
What a delightful review to receive! We're thrilled to hear that your stay was enjoyable, and it would be our pleasure to welcome you back for another fantastic experience. Stay safe and see you again soon! Best wishes.

10/10 Cemerlang

Yeow Lee

Menginap 1 malam pada Nov 2023
Respons daripada ROSA TEAM pada 22 Dis 2023
What a delightful review to receive! We're thrilled to hear that your stay was enjoyable, and it would be our pleasure to welcome you back for another fantastic experience. Stay safe and see you again soon! Best wishes.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Pretty Boutique Hotel
Wonderful hotel with friendly staff and round the clock security. Decor was strict to the theme and owner is very proud of the Rosa name as many of the items in the room bore it's name. Hot shower was ever ready and perhaps a little too much cos even the tap had hot water! Wasn't walking distance to Jonker and breakfast wasn't fantastic. Grab to most attractions were within RM12. Allocated room was just above the conference room and there was a conference that started at 9am on a Saturday! Sound-proofing should be improved as we were woken up by cheers, clapping and noises from the conference room. Feedback to the staff was well-received as noise level was lower on Sunday but we were still woken up at 9am. There was no initiative to offer a room change despite our feedback. Parking was plentiful but sheltered parking lots were limited.
Hotel Building
Street level lounge. Access card only after late. Always had a doorman around
Lift lobby
Rooms Exterior
Menginap 2 malam pada Nov 2023
Respons daripada ROSA TEAM pada 25 Nov 2023
Greetings! Thank you for your review and rating. It is with great pleasure to read that you had an enjoyable stay experience with us. Our sincere apology for the disturbance from a group event and that you weren't offered another room during your stay. We regret our mistake. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes:

6/10 Boleh diterima

Suresh

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
If you ask me if I would stay here again? Yes I would. 1. Since the lobby is on the 1st floor, the guest receiving area /lounge should have a more proactive or trained staff. A security guard may not cut it. 2. Room service should be made available. At the time I was there, food can be ordered on the phone but guest has to collect the food from cafe. 3. The breakfast buffet should have a better spread for 38.10/pax. 4. Maybe place to hang cloths should be a bit longer. 5. The room I stayed was for 4 person. The number of power outlets were limited for guests use and kinda not very convenient to plug or unplug. These comments are my personal opinion. It is not meant to tarnish the hotel’s reputation. I feel if these small things are looked at, it would be a better place to stay. Otherwise, cleanliness is excellent, very spacious and comfortable room, staff at reception and cafe are always smiling, ample parking, not too far from town centre.
Menginap 2 malam pada Nov 2023
Respons daripada ROSA TEAM pada 25 Nov 2023
Greetings! Thank you for your review and rating. It is with great pleasure to read that you had an enjoyable stay experience with us. Your feedback is highly appreciated. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes:

10/10 Cemerlang

Jojo Soh

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice hotels
Unique hotel with great room. Location is ok as can take grab to place of interest Nearby walking to eatery and massage
Menginap 1 malam pada Nov 2023
Respons daripada ROSA TEAM pada 11 Nov 2023
Greetings! Thank you for your review and rating. It is with great pleasure to read that you had an enjoyable stay experience with us. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes:

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Nov 2023
Respons daripada ROSA TEAM pada 7 Nov 2023
Greetings! Thank you for your review and rating. It is with great pleasure to read that you had an enjoyable stay experience with us. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes:

10/10 Cemerlang

LAP KIN

Pengembara perniagaan
Menginap 1 malam pada Okt 2023
Respons daripada ROSA TEAM pada 23 Okt 2023
Greetings! Thank you for your rating. It is with great pleasure to read that you had an enjoyable stay experience with us. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes.

10/10 Cemerlang

LAP KIN

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Okt 2023
Respons daripada ROSA TEAM pada 23 Okt 2023
Greetings! Thank you for your rating. It is with great pleasure to read that you had an enjoyable stay experience with us. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes.

6/10 Boleh diterima

Mike

Menginap 2 malam pada Sep 2023
Respons daripada ROSA TEAM pada 23 Okt 2023
Greetings! Thank you for your rating. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes.

10/10 Cemerlang

Fabienne

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Neues Lieblingshotel gefunden ;-)
Phantastisches Hotel: modern eingerichtet (Industrielook), sehr sauber, grosses Zimmer, nettes Personal und gute Auswahl beim Frühstück (auch hier: sehr sauber und aufmerksam)! Bis ins Zentrum des Städtchens sind es ca. 20 Minuten zu Fuss.
Menginap 1 malam pada Sep 2023
Respons daripada ROSA TEAM pada 20 Sep 2023
Greetings! Thank you for your review and rating. It is with great pleasure to read that you had an enjoyable stay experience with us. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes: ROSA TEAM

10/10 Cemerlang

Ann

Menginap 3 malam pada Ogo 2023
Respons daripada ROSA TEAM pada 10 Sep 2023
Greetings! Thank you for your rating. It is with great pleasure to know that you had an enjoyable stay experience with us. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes: ROSA TEAM

8/10 Baik

Thor

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Farhad very helpful
We were impressed with the housekeeping service....impressed with Farhad from Bangladesh. He was very responsive to our needs.
Menginap 4 malam pada Ogo 2023
Respons daripada ROSA TEAM pada 1 Sep 2023
Greetings! Thank you for your review and we are pleased to read that you had an enjoyable stay experience with us. Your commendation on our crew, Farhad, is highly appreciated and shared. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes.

8/10 Baik

May

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Is a great place for short trip and the staff’s & services was great! 👍👍👍
Menginap 1 malam pada Jul 2023
Respons daripada ROSA TEAM pada 30 Jul 2023
Greetings! Thank you for your review and we are pleased to read that you had an enjoyable stay experience with us. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes.

10/10 Cemerlang

Azhar

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very cozy and comfortable place to stay.
Menginap 1 malam pada Jun 2023
Respons daripada ROSA TEAM pada 30 Jul 2023
Greetings! Thank you for your review and we are pleased to read that you had an enjoyable stay experience with us. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes: ROSA TEAM

8/10 Baik

Chong

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice Quaint Hotel with Aircon Issues
The only issue I have at Rosa Hotel which unfortunately is a big one for me was the air conditioning system. It is operated via split system and not centralized. Hence there is no way to adjust the fast speed which blows directly onto one of the beds for the Family Suite. The aircon vent was also loud and rattling. Apart from this, I would have rated the hotel high on all fronts.
Menginap 2 malam pada Jun 2023
Respons daripada ROSA TEAM pada 30 Jul 2023
Greetings! Thank you for your review and we are pleased to read that you had an enjoyable stay experience with us. Nevertheless, our sincere apology for the aircond issue in the room which had been looked into and serviced. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes: ROSA TEAM

8/10 Baik

ah San

Menginap 1 malam pada Jun 2023
Respons daripada ROSA TEAM pada 30 Jul 2023
Greetings! Thank you for your review and we are pleased to read that you had an enjoyable stay experience with us. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes: ROSA TEAM

10/10 Cemerlang

Edwyn

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Conveniently located
Menginap 1 malam pada Jun 2023
Respons daripada ROSA TEAM pada 30 Jul 2023
Greetings! Thank you for your review and we are pleased to read that you had an enjoyable stay experience with us. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes: ROSA TEAM

10/10 Cemerlang

Melissa

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Maybe can improve the toilet ventilation The smell of sewer is heavy
Menginap 1 malam pada Jun 2023
Respons daripada ROSA TEAM pada 30 Jul 2023
Greetings! Thank you for your review and we are pleased to read that you had an enjoyable stay experience with us. Nevertheless, we sincerely apologize for the bathroom sewage issue that had caused you unpleasantness during your stay. It had been looked into and regular check is done. We look forward to welcoming and providing you with the best possible service again in the near future. Stay Safe and best wishes: ROSA TEAM

10/10 Cemerlang

Hweelon

Menginap 1 malam pada Mei 2023

8/10 Baik

kelvin

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Nice food nearby , only one room card, walkway are warm no aircon.
Menginap 2 malam pada Mei 2023

10/10 Cemerlang

Chin Joo

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Stay here if you are in Malacca
Very nice and clean hotel. The staff is professional and polite. A lot of eco-friendly elements, like the use of fans along the corridors leading to the rooms rather than air conditioning everything. Security guard is always around.
Menginap 2 malam pada Mei 2023

10/10 Cemerlang

Shigeyoshi

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Mac 2023

10/10 Cemerlang

Raja Mohamed

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Love love love
I totally fell in love with this hotel. Love the grungy industrial vibe of the entire place. All very tastefully done and comfortable. Check in was fast and courteous. Room is Huge and clean. Facing the courtyard, it gives a new York kinda look. Breakfast is also nice and yummy.
Menginap 1 malam pada Mac 2023

10/10 Cemerlang

Arswitaa

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The customer service was great. And the antique set up
Menginap 1 malam pada Feb 2023

8/10 Baik

Derek

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Feb 2023

10/10 Cemerlang

Warren

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Unique decorations
Menginap 1 malam pada Feb 2023

10/10 Cemerlang

mohamed

Menginap 1 malam pada Feb 2023

10/10 Cemerlang

Ho

10/10 Cemerlang

Pik Wan

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2022

10/10 Cemerlang

Choon Shan, Singapore

8/10 Baik

John

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Very helpful and friendly staff. Food was expensive and not particularly good.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Arrived one day earlier. online booking was full but the staff helped got a room. nice stay, nice dinner and breakfast. will stay next time when visiting Malaka
Menginap 1 malam pada Okt 2022
Respons daripada ROSA TEAM pada 3 Nov 2022
Greetings! Thank you for your review. We are honored with your kind support and pleased to know you had an enjoyable stay experience with us. We look forward to welcoming you back in the near future. Stay Safe and best wishes:

10/10 Cemerlang

Michael, West Des Moines

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great hotel with excellent restaurant. Good value. Good location for exploring the area.
Menginap 2 malam pada Okt 2022
Respons daripada ROSA TEAM pada 3 Nov 2022
Greetings! Thank you for your review. We are honored with your kind support and pleased to know you had an enjoyable stay experience with us. We look forward to welcoming you back in the near future. Stay Safe and best wishes:

10/10 Cemerlang

Fatimah

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
5 star
Amazing, definitely love the decor and furnishings.
Menginap 1 malam pada Sep 2022
Respons daripada ROSA TEAM pada 12 Okt 2022
Greetings! Thank you for your review. We are honored with your kind support and pleased to know you had an enjoyable stay experience with us. We look forward to welcoming you back in the near future. Stay Safe and best wishes:

10/10 Cemerlang

Ahmad

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Awesome!
Menginap 3 malam pada Sep 2022
Respons daripada ROSA TEAM pada 12 Okt 2022
Greetings! Thank you for your review. We are honored with your kind support and pleased to know you had an enjoyable stay experience with us. We look forward to welcoming you back in the near future. Stay Safe and best wishes:

10/10 Cemerlang

Bruce, Melbourne

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great interior design to this hotel. If you are looking for a unique trendy spot this is it
Menginap 1 malam pada Jul 2022

10/10 Cemerlang

Richard

Menginap 1 malam pada Jul 2022

10/10 Cemerlang

Uma Mageswary

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel is a like European style design and is one of the best hotels we have stayed in. Lovely hipster industrial concept. Comfortable, clean, spacious rooms, bathroom is super clean and well stocked with essentials. Superb buffet breakfast is very good & their service too. I will give a 10/10 for this beautiful hotel.
Menginap 1 malam pada Jun 2022

10/10 Cemerlang

Uma Mageswary

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel is a like European style design and is one of the best hotels we have stayed in. Lovely hipster industrial concept. Comfortable, clean, spacious rooms, bathroom is super clean and well stocked with essentials. Superb buffet breakfast is very good & their service too. I will give a 10/10 for this beautiful hotel.
Menginap 1 malam pada Jun 2022

10/10 Cemerlang

E-von

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jun 2022

8/10 Baik

Lea

Menginap 3 malam pada Jun 2022