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Hotel Ciudad de Móstoles

4.0 star property
Hotel in Mostoles with 24-hour fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Ciudad de Móstoles

Lobby
Exterior detail
Lobby lounge
Terrace/patio
Exterior
In the heart of the business district, Hotel Ciudad de Móstoles offers a sophisticated retreat. Unwind with a workout at the 24-hour gym, enjoy Spanish cuisine at El Gueridon, or relax with dry cleaning/laundry services and free in-room WiFi. The hotel also features a bar for evening drinks and luggage storage for added convenience.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double Bed

1 bedroom, premium bedding, down duvets, memory-foam beds

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Individually decorated
Air conditioning
HDTV
Separate bedroom
Premium bedding
Blackout curtains
Memory foam bed
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Triple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually decorated
Air conditioning
HDTV
Separate bedroom
Premium bedding
Blackout curtains
Memory foam bed
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Executive Room, 1 King Bed

Room amenity

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually decorated
Air conditioning
HDTV
Separate bedroom
Premium bedding
Blackout curtains
Memory foam bed
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Standard Twin Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Individually decorated
Air conditioning
HDTV
Separate bedroom
Premium bedding
Blackout curtains
Memory foam bed
Down duvet
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Located in Mostoles, Hotel Ciudad de Móstoles is in the business district and near a train station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Madrid Zoo Aquarium and Madrid Amusement Park are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Mostoles travel guideOpens in a new window
Map
Ctra. de Móstoles a Villaviciosa, Km 0.200, Mostoles, Madrid, 28931

What's nearby

  • Rey Juan Carlos University Mostoles - 1 min drive - 0.4 km
  • Avenida de Portugal. - 4 min drive - 2.2 km
  • Xanadu Shopping Center - 5 min drive - 7.8 km
  • Universidad Europea de Madrid - 6 min drive - 6.8 km
  • Loranca Mall - 6 min drive - 9.3 km

Getting around

  • Universidad Rey Juan Carlos Station - 3 min drive
  • Mostoles el Soto Station - 8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 31 min drive

Restaurants

  • ‪VIPS - ‬10 min walk
  • ‪Tony Roma's - ‬10 min walk
  • ‪Royal Pizza - ‬5 min drive
  • ‪yedra - ‬17 min walk
  • ‪Restaurante La Avenida - ‬5 min drive

About this property

Hotel Ciudad de Móstoles

Upscale hotel in the business district
You can look forward to dry cleaning/laundry services, a bar and a 24-hour gym at Hotel Ciudad de Móstoles. The on-site Spanish cuisine restaurant, El Gueridon, offers breakfast, lunch and dinner. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and luggage storage
  • Free newspapers, multilingual staff and smoke-free property
Room features
All 91 individually decorated rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Memory foam beds and down duvets
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch HDTVs with satellite channels
  • Wardrobes/cupboards, LED light bulbs and travel cots

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Gueridon

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,024 square feet of conference space
  • Meeting rooms

Outdoors

  • Dock

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 13 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Ciudad de Móstoles
Ciudad de Móstoles Mostoles
Hotel Ciudad de Móstoles
Hotel Ciudad de Móstoles Mostoles
Móstoles
Hotel Ciudad Móstoles Mostoles
Hotel Ciudad Móstoles
Ciudad Móstoles
Hotel Ciudad de Móstoles Hotel
Hotel Ciudad de Móstoles Mostoles
Hotel Ciudad de Móstoles Hotel Mostoles

Frequently asked questions

Is Hotel Ciudad de Móstoles pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Ciudad de Móstoles?

Self-parking is free at this property.

What time is check-in at Hotel Ciudad de Móstoles?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Ciudad de Móstoles?

Checkout is at noon.

Where is Hotel Ciudad de Móstoles located?

Situated in the business district, this hotel is 0.9 mi (1.5 km) from Rey Juan Carlos University Mostoles and within 6 miles (10 km) of Xanadu Shopping Center and Universidad Europea de Madrid. Urtinsa Industrial Estate and Loranca Mall are also within 6 miles (10 km). Universidad Rey Juan Carlos Station is 23 minutes by foot and Mostoles el Soto Station is 8 minutes.

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Hotel Ciudad de Móstoles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 226 out of 485 reviews
Rating 8 - Good. 180 out of 485 reviews
Rating 6 - Okay. 46 out of 485 reviews
Rating 4 - Poor. 19 out of 485 reviews
Rating 2 - Terrible. 14 out of 485 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was good
Stayed 5 nights in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very smart hotel. Excellent breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay
Stayed 1 night in Jun 2024

10/10 Excellent

Raul Antonio Campos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great hotel, with great staff and good rooms.
Stayed 8 nights in Apr 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a drink in the bar which was very nice. Restaurant closed due to holiday season but this was not a problem for us. Small dishes available in the bar.
Stayed 1 night in Jan 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 2 nights in Jan 2025

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 2 nights in Oct 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

10/10 Excellent

Edwin

Nice hotel, very modern and the food and service was excellent. Greatly recommend it.
Stayed 2 nights in Jul 2023

10/10 Excellent

wilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A quiet and comfortable hotel.

A quiet, clean and spacious room. Cafe / bar food was good.
Stayed 3 nights in May 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazingly helpful and friendly. Rooms were excellent, can't believe the price! Tapas from the bar was oh so good. Stay at this place if you are in south west Madrid.

10/10 Excellent

Maria N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was impeccable Very quiet. The shower in the middle of the room.. impressive. I Would definitely recommend it.
Stayed 1 night in Apr 2024

8/10 Good

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
30 minutes outside central Madrid, spacious rooms with an interesting glass shower. AC doesn't cool, just seems to blow outside air. On site restaurant with great service but regular overrated average food. Free parking and 2 paid electric chargers available on site.
Stayed 2 nights in May 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Apr 2023

6/10 Okay

Sarah Lee

Hotel was ok for two nights. Breakfast not worth the cost. Coffee cups were dirty and breakfast selection was quite limited.
Stayed 2 nights in Jul 2022

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 5 nights in Jul 2024

6/10 Okay

Marek

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It is a good hotel but service is not good. The wifi connection is very bad quality with necessity to make some login every day. I was there already several times (last time in 2019) and there is no improvement. Breakfast is also just basic, without any kind eggs or beans.
Stayed 3 nights in Sep 2022

2/10 Terrible

Esteban

Liked: Cleanliness
Disliked: Staff & service
Stay there one night with other three friends. They all have American passport and I only have a Colombian passport. We arrived around 8 pm, Had dinner and then went to bed. At 8 am, someone was knocking the door very hard like they wanted to break it. I ran out from my med naked to the door, and before i reach out, someone opened the door and I was there totally naked. He said sorry and closed the door. I put on a towel and opened again to see what was going on, 4 men were standing there. One of them identified as a police officer and asked me for my documents. I showed my passport and the ones from my friends too, he said it was a routine immigration check, which i found weird since I've been i Spain many times and all Europe, and i know you do the immigration at the airport. They saw the three blue American passports and returned them to me but kept my Colombian passport investigating thru their radios. Then he asked me how Iong I was staying in the country. I asked them what was wrong and he side "nothing", and they gave me my passport back and left. I understand that the police have to receive information about every guest of the hotels. But the fact that they were only after me, and that the hotel gave them key to my room without my authorization, makes this all situation very strange. When we asked the front desk who gave them access to my room. They denied, they pretended like they didn't know and totally called me a liar when I told them they door
Stayed 1 night in Mar 2023

10/10 Excellent

Michele

Liked: Staff & service, amenities, property conditions & facilities
Personale eccellente
Stayed 2 nights in Jul 2025

8/10 Good

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Buen hotel, el sistema de cuarto de baño es demasiado innovador para nosotros, la cama necesita actualizar el colchón, ruido alto del aire acondicionado, desayuno muy bien, personal excelente, bien comunicado y buen parking
Stayed 1 night in May 2025

6/10 Okay

Jose maria

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

ULF

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2025

8/10 Good

Jose maria

Stayed 1 night in May 2025

8/10 Good

Jose maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025