Madampagama Spa Hotels

"We had a wonderful time and the highlight of the stay was watching the sunset from the infinity pool. The rooms were spacious with a super comfy bed and pillows. The buffet breakfast and evening meal were plentiful and tasty. All the staff were friendly and helpful. The manager was always available and so kind. All the bar staff were delightful. Mahinda, Ashoka, Kaveesha, Sumithra, Jinuka. Thanks for a fabulous trip."

"We’ve been to so many Rius This is the cleanest one I see beautiful garden very friendly staff great location but entertainment is very poor."

"Room was nice, clean and comfortable. Not enough beds around the pool area, some guests were on the floor!. "

"Overpriced for what you get, quality of the upkeep and maintenance is lacking "

"Clean, amenities, location"

"Service was great across the board; however, the hotel itself felt extremely neglected and for the price was quite disappointing. Makeover needed."

"Odd little hotel, pleasant attentive staff. Poor menu below average food "

"Pros: Great location with an amazing beachfront experience, a pretty good breakfast, and the staff let us hang out in the hotel area a few hours before our check-in. Cons: A bit old rooms, very cold inside with no possibility of making it warmer. We are from Ukraine, and the staff was trying to talk in Russian to us, literally the whole stay. We repeated several times that we don't speak Russian and we don't understand them, but they didn't care. "

"The bedsheets and mattress were wet and some moist smell was coming. One half of the bathroom sliding door was broken. The beds are very small for twin beds’ size. There was no proper process/queue for check-in. It was not managed properly and anyone was coming in between and was checking in. The hotel seems to be overcrowded. The beach was not accessible. There were stones and fisherman boats were there which made the water smell oily and bad. The only good thing in hotel was swimming pool and food. I tried calling reception to get my room upgraded or changed but the number call was transferred and disconnected eventually. Not sure how it is rated as 5 star. Overall we had a really bad experience, not at all worth the money we spent. "