Hotel Falken

Property class: 3

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Close to Chapel Bridge, Hotel Falken provides amenities, such as a bar and a restaurant. Stay connected with free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Room options

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Showing 5 of 5 rooms

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Room

Single Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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Room

Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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Room

Triple Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

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Room

Quadruple Room

  • Beach view
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

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Room

Double Room (Air Conditioning)

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
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About the area

Located on a lake, Hotel Falken is in Old Town Lucerne neighbourhood and is connected to a shopping centre. The area's natural beauty can be seen at Entlebuch Biosphere and The Swiss Path, while KKL Lucerne and Modern Art Museum are cultural highlights. Natur-Museum and Spiegellabyrinth are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Lucerne travel guide
Map
Falkengasse 4-6, Lucerne, LU, 6004

What's nearby

  • A historic riverside town with a prominent red-roofed building and a reflection of the architecture in the calm water.
    Lucerne Town Hall
    2 min walk - 0.2 km
  • A riverside town with historic buildings, a prominent tower, and a bridge over the water.
    Chapel Bridge
    3 min walk - 0.3 km
  • A lake with boats, a mountain, and buildings in the background.
    KKL Lucerne
    6 min walk - 0.6 km
  • A boat on a lake with snow-capped mountains in the background.
    Lake Side Promenade
    6 min walk - 0.6 km
  • A stone sarcophagus with a lion lying down, inscribed with text.
    Lion Monument
    8 min walk - 0.7 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    7 min walk
  • Zurich Airport (ZRH)
    65 min drive

Restaurants

  • Mr. Pickwick Pub Luzern
    3 min walk
  • Bierliebe & Friends
    3 min walk
  • Stadtkeller Swiss Folkore Restaurant
    2 min walk
  • Rathaus Brauerei
    4 min walk
  • Starbucks
    3 min walk

About this property

Hotel Falken

  • Hotel near Chapel Bridge
  • Hotel Falken provides amenities, such as a bar and a restaurant. Stay connected with free in-room WiFi.
  • Other perks include:
    • Self-parking (surcharge), express check-out and a computer station
    • Multilingual staff, a lift and ATM/banking services
    • Luggage storage, smoke-free property and free newspapers
  • Room features
  • All guestrooms at Hotel Falken include comforts such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • Ceiling fans, limited housekeeping and desks

Awards and affiliations

  • The property is a member of Historic Hotels of Europe.

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Frequently asked questions

Is Hotel Falken pet-friendly?

Yes, pets are allowed at this property. There's a required deposit per night.

How much is parking at Hotel Falken?

Self-parking is available for CHF 29.00 per day.

What time is check-in at Hotel Falken?

Check-in start time: 3 PM; check-in end time: 8:00 PM.

What time is check-out at Hotel Falken?

Checkout is at noon.

Where is Hotel Falken located?

Located in Old Town Lucerne, this hotel is within a 10-minute walk of Hertensteinstrasse and Chapel Bridge. Saint Peters Church and Rosengart Collection are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 7 minutes by foot and Lucerne Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Falken Reviews

6.8

7.2

Cleanliness

8.8

Location

7.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 57 out of 382 reviews
Rating 8 - Good. 136 out of 382 reviews
Rating 6 - Okay. 94 out of 382 reviews
Rating 4 - Poor. 59 out of 382 reviews
Rating 2 - Terrible. 36 out of 382 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unterkunft war für unsere Bedürfnisse sehr gut gelegen sauber und dier Empfang sehr freundlich und hilfsbereit.
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Super
Stayed 1 night in Jul 2021
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, room comfort

Miserables Check-In, extrem unfreundlich!

Wir hätten einen Parkplatz zur Verfügung vom Hotel aus den wir bezahlen müssten. Wir sind um 14:30 angekommen, Fahrt zum Hotel nicht möglich. Also ist jemand ausgestiegen und zum Hotel gelaufen -und gefragt. Leider war die Antwort wir sollen in einem Parkhaus parkieren. Ca. 14:45 wollten wir einchecken, aber die Person welche das Check-In im Griff hat, war nicht da! Uns wurde mitgeteilt dass Sie ab ca. 16:00 kommen würde, also sind wir was essen gegangen, um 16:45 waren wir wieder vor Ort, uns konnte immer noch niemand einchecken, gewartet bis 17:30! Dann hat es endlich geklappt, nachdem die Klapperkiste am Empfang Mal funktioniert hat, Dauer ca. nochmals 10min. Im Zimmer angekommen, klein -und sauber wegen Location -und Preis ist das ja noch OK, aber ganz abdunkeln liess sich das Zimmer nicht, wir wollen am nächsten morgen nicht um 6:00 von der Sonne geweckt werden. Nach reichlichem überlegen, haben wir dann um 19:30 ausgecheckt. Eine Entschuldigung haben wir NICHT erhalten, die Taxen für die Uebernachtung haben wir NICHT erhalten. Nach knapp 1 Woche hatt sich auch niemand mehr bei uns gemeldet. Bei allem Respekt, Ihr seid eine Schande für die Buchungsportale, den anderen Hotels in der Gegend -und für Eure Stadt!
Stayed 1 night in May 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Room comfort

Gute Lage - Fairer Preis - schlimme Betten

Der Preis für die Lage war vollkommen OK. Die Zimmer sind sauber und Ordentlich. Zwei Sachen sind doof: 1.) die Betten sind ein Katastrophale und untragbar selbst für zwei Sterne 2.) keine Badehandtuch sondern nur zwei kleine Mini Handtücher Ansonsten freundlicher Service und Top Lage
Stayed 1 night in Jan 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 ème étage et un froid glacial dans la chambre durant toute la nuit. J’aurais mieux fait de dormir dehors, dans le froid, ça n’aurait rien changé. La personne « sur place » n’était même pas sur place pour que je puisse me plaindre. C’est sûr, je n’y retournerai plus jamais.
Stayed 1 night in Jan 2021
Verified review

6/10 Okay

Liked: Staff & service

Bad

Die Sauberkeit im Bad war ok. Der Türrahmen an einer Ecke ausgebrochen, der Stöpsel im Duschabfluss fehlte.
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l'emplacement est super. l'accès est facile. il y a un grand parking (un peu cher) pas très loin
Stayed 2 nights in Jul 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
루체른 역 호수 건너편 번화가에 위치해있습니다. 번화가라 쇼핑 및 편의시설이 가득하고 호수와 가까워서 주변 산책하기 좋았습니다. 가장 작은 방이라 좁았지만 조리시설도 있습니다.(사용 시 추가 요금)
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Die Unterkunft ist sauber und zweckmässig eingerichtet. Sie ist nahe beim Bahnhof und auch der Kappelbrücke. Je nach Wochentag ist es ruhiger oder etwas lauter.
Stayed 2 nights in Mar 2020
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
The hotel was in a good part of town, with historic sights located within walking distance.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place amazing and the hostess was very friendly
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Günstig und Zentral. Unpersönlich. Seife im Dusche/Waschtisch stinkt. Abfallkübel sowie Fenster defekt.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
골목안에 있어 전경은 없는 거나 마찬가지고, 19년 11월에 다녀갔는데 주변에 공사중이어서 새벽에 좀 시끄러웠습니다. 그렇지만 역에서 가깝고 시가지내에 있어서 주변 산책삼아 돌아다니기도 좋은 장점이 더 크다고 생각됩니다.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and kind people, close to station, nice dinner
Stayed 1 night in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pathetic is the word for falken

It is better to sleep at platform then staying in hotel falken..it is a restaurant which is now converted into hotel rooms.. It is so pathetic and small and smelly. Rooms and corridors were stinking badly, there were spider webs in our room, beds were so uncomfortable that we couldn’t sleep whole night, room itself is very suffocated.. they have old ages Manual heaters in there Rooms which make noises like hell and so you Can’t sleep with turning them on. Overall, never never chose to stay in hotel falken, specially if you are travelling with family.
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Airbnb-like hotel but found it ok and not bad

was a bit surprise that it's more like an AIRBNB than an actual hotel. We had to go walk around the corner to get to the room (or should i call apartment). Nonetheless, my wife and i found it to be OK and location was great - close and walking distance to all especially the the main train station. if you are looking for a budget friendly stay in lucerne and dont mind living in an apartment-like atmosphere - i would recommend this place
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Standort super! Käse-Fondue-Raclette leider zu stark im gesamten Hotel ;-(
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Close to shopping district. Smell from restaurant permeated throughout entire hotel
Stayed 3 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aweful

This was the worst hotel I have ever stayed. Bed bugs in my daughters room. No one answered her multiple phone call during the night to remedy the situation. Absolutely horrible.
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Liked: Staff & service
Wir haben ein Zimmer für 2 Pers. bestellt. Es war ein DZ aber nur hergerichtet für 1 Person (Duvet und Tücher).
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Liked: Staff & service

OK - inkl ostelugt

OK til en overnatning eller to. Dog led ostelugt fra fonduerestauranten
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth staying

Very small and congested room, beds were terrible. Smell of food, as restaurant below was annoying. To come out of standing shower was risky. Front desk only from 11am to 9 or 10 pm so if you are late in check in you may loose your reservations even. Overall it was bad experience and will not recommend to anyone.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ausreichend für einen Citytripp

Gut gelegenes Hotel. Sauber und ausreichend für einen Kurzurlaub in der Stadt.
Stayed 1 night in Aug 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst hotel ever.

we booked one room with four regular twin beds not bunk beds and they gave us bunk beds, there was barely any space to put our stuff and walk around. The bathroom there was barely any space to stand and shower also it was dark and dirty. No aircondition it was really hot. the pictures were probably fake on the wbsite, no toiletries, the bathroom door didnt even close, it was dark and dingy. Will not book this hotel ever again, worst experience, its all lies on the website when you book, its totally different when you go there.
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Déconseillé

Situé en rue piétonne très passagère, Pas pratique pour décharger les bagages si vous venez en voiture, Place de parking extérieure assez loin La chambre est un appart situé dans un autre bâtiment, Pas de ménage entre les nuits et ascenseur sans sécurité (pas de protection entre la cage et les portes de palier Personnel assez peu dispo car ils gèrent aussi le restaurant
Stayed 2 nights in Aug 2019