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Holiday Inn Louisville East - Hurstbourne by IHG

3.0 star property
Suburban hotel with free local area shuttle and fitness centre

Choose dates to view prices

Holiday Inn Louisville East - Hurstbourne is near Mall St. Matthews, offering dry cleaning services and the on-site Winners Circle Restaurant. Guests enjoy the indoor pool, gym, in-room WiFi, and free self parking.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet-friendly
The current price is RM363
RM427 total
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
1325 South Hurstbourne Parkway, Louisville, KY, 40222

What's nearby

  • Mall St. Matthews - 4 min drive - 6.2 km
  • Oxmoor Center - 5 min drive - 7.2 km
  • Louisville Mega Cavern - 9 min drive - 14.4 km
  • Kentucky Exposition Center - 13 min drive - 19.5 km
  • Louisville Zoo - 14 min drive - 14.1 km

Getting around

  • Louisville, KY (LOU-Bowman Field) - 10 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Circle K - ‬5 min walk
  • ‪Olive Garden - ‬6 min walk
  • ‪Panda Express - ‬7 min walk

About this property

Holiday Inn Louisville East - Hurstbourne by IHG

Hotel near Oxmoor Center
Located close to Mall St. Matthews, Holiday Inn Louisville East - Hurstbourne by IHG provides dry cleaning/laundry services, a bar and a gym. The on-site American cuisine restaurant, Winners Circle Restaurant, offers breakfast, dinner and children's meals. In addition to a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and express check-out
  • Express check-in, a porter/bellboy and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 187 rooms feature comforts such as air conditioning, as well as amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Similar properties

Exterior

Hampton Inn & Suites Louisville East

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
9.0 out of 10, Wonderful, 794 reviews
The price is RM347
RM409 total
includes taxes & fees
17 Nov - 18 Nov
Hampton Inn & Suites Louisville East

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 2 miles
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Winners Circle Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 12 meeting rooms
  • 22,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 15 per person
  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hurstbourne
Holiday Inn Hurstbourne Hotel
Holiday Inn Hurstbourne Hotel Louisville East
Holiday Inn Louisville East
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East Hurstbourne Hotel
Louisville Hurstbourne By Ihg
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East Hurstbourne an IHG Hotel
Holiday Inn Louisville East - Hurstbourne by IHG Hotel
Holiday Inn Louisville East - Hurstbourne by IHG Louisville

Frequently asked questions

Does Holiday Inn Louisville East - Hurstbourne by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Louisville East - Hurstbourne by IHG?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Louisville East - Hurstbourne by IHG on 22 Nov 2025 start from RM 363.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Louisville East - Hurstbourne by IHG pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 25.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Holiday Inn Louisville East - Hurstbourne by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Louisville East - Hurstbourne by IHG?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Louisville East - Hurstbourne by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Louisville East - Hurstbourne by IHG located?

Located in Jeffersontown, this hotel is 3.1 mi (5 km) from Oxmoor Center, and within 9 mi (15 km) of Mall St. Matthews and Louisville Zoo. Louisville Mega Cavern and Freedom Hall are also within 12 mi (20 km).

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Reviews

Holiday Inn Louisville East - Hurstbourne by IHG Reviews

7.8

Good

8.2

Cleanliness

8.4

Location

8.4

Staff & service

8.0

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 265 out of 661 reviews
Rating 8 - Good. 198 out of 661 reviews
Rating 6 - Okay. 100 out of 661 reviews
Rating 4 - Poor. 59 out of 661 reviews
Rating 2 - Terrible. 39 out of 661 reviews

Reviews

6/10 Okay

Darren

Disliked: Property conditions & facilities
Hotel is showing it's age.
Stayed 1 night in Oct 2025

10/10 Excellent

artie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was super nice. And the location is handy for anyone coming from the east on I-64. The room was clean and well-kempt. I did have a bit of trouble trying to turn the heat up, but it went up some, otherwise, my stay was excellent, and I will definitely stay there again when in Louisville.
Stayed 2 nights in Oct 2025

8/10 Good

Christi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

The staff was excellent! The hotel was nice and the room was comfortable. The breakfast was also nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and everyone was very friendly and helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Newly remodeled
Stayed 1 night in Feb 2025

10/10 Excellent

Leann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, very clean comfortable. Will stay again
Stayed 2 nights in Mar 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, convenient location, easy parking.
Stayed 5 nights in Nov 2023

8/10 Good

Holly Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The rundown abandoned hotel was a little disconcerting upon arrival but the overall hotel itself was very nice. The walls are very thin. We could hear other guests at all hours.
Stayed 2 nights in Apr 2025

4/10 Poor

Devin

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There is a boarded up abandoned building that you must pass to reach entrance of hotel that is the same color as the holiday inn so at first appearance it is a part of holiday inn. There’s several water damaged areas in ceiling on the main floor of the hotel. After a 10-15 minute down pour of rain Saturday night I could hear a constant water drip on my window seal for the remainder of my stay which means there’s pour drainage and water was accumulated from somewhere up higher that the 4th floor. For average of $198.12 a night for 4 nights stay this was more of a $79 a night experience. Unacceptable for a Holiday Inn brand in my opinion.
Stayed 4 nights in Sep 2025

10/10 Excellent

katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!
Stayed 2 nights in Mar 2024

4/10 Poor

Abby

There was black mold in the hotel halls. The hotel room was humid and muggy. The bath tub didn’t drain properly and we had to shut off the shower multiple times to complete our shower. We were scheduled to be there 2 nights but left after 1. Sad for a Holiday Inn.
Stayed 2 nights in Jun 2025

4/10 Poor

Karle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is older and seems rundown. When I arrived in my hotel room, there was old food in the fridge from previous guests.
Stayed 2 nights in May 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. We were in town for a family function and we're traveling with a cake that needed to be refrigerated and there were able to store it overnight for us. Will definitely stay here next time we are in town
Stayed 2 nights in Apr 2024

4/10 Poor

Charles

Liked: Staff & service
Holiday Inn was partially under reconstruction.
Stayed 3 nights in Dec 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again

The general manager, Warren Morris, was extremely nice and helpful. Brittany at the front desk is super friendly! The breakfast is really good and fruit is fresh. Beds are medium to firm, which I prefer. The pillows are not. Very small, soft and squishy. Elevators are fast. We are on our 3rd night and are staying several more instead of moving closer to the reason we're here.
Stayed 1 night in Mar 2025

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Friendly staff. Nice room.
Stayed 1 night in May 2023

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom could use another outlet and placed a bit higher on the wall.
Stayed 3 nights in Jan 2025

10/10 Excellent

Adam

Wooha
Stayed 2 nights in Oct 2024

4/10 Poor

Brooke

Disliked: Property conditions & facilities
My experience was terrible. At check in my key didn’t work, I returned it and they fixed it. I went back upstairs to check into my room and it was someone else’s room!! After the third time, I finally was able to get into the right room. It smelled funny and wasn’t the cleanest!! To top Everything off the cable wasn’t working for the two days of my stay. I would not stay at this Holiday Inn again.
Stayed 1 night in Jul 2025

10/10 Excellent

Garry

Liked: Cleanliness, amenities, property conditions & facilities
We were graded with a pleasant welcome from Brittney at the front desk. She knew the answer to each and every question we had we had a little problem, nothing major and we called down to the front desk and she took care of it right away. There are some people that work Customerservice these days That act like it’s a chore to do their job but once you meet Brittney at Holiday Inn you’ll see that she takes her job very seriously and she does it very well. If I were in management, she would definitely be one of my assistance or a supervisor with her at the front desk. I would know my business is going to Be Run the right way and our guest will be very happy thank you Brittney for welcoming us to the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable room. Every member of staff was helpful and friendly and a special mention to Jacquelyne for her tireless efforts to make us welcome at the bar. Would absolutely recommend.
Stayed 3 nights in Sep 2022

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room staff. We didn’t get the free breakfast that they said I did. But overall stay was pleasant
Stayed 1 night in Jun 2023

10/10 Excellent

Kusal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
KKeep up the good work.

6/10 Okay

Kevin

Liked: Cleanliness
After night one room not cleaned staff came and just swapped towels no at age or bed changes. Food was average at best for the price.
Stayed 2 nights in Mar 2023

10/10 Excellent

Ritu

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room! The front desk called and made sure I got settled okay. Pool was closed
Stayed 1 night in Jun 2023