Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
Penilaian 10 - Cemerlang. 1086 daripada 1564 ulasan" "
10 - Cemerlang
1,086
Penilaian 8 - Baik. 358 daripada 1564 ulasan" "
8 - Baik
358
Penilaian 6 - Boleh diterima. 65 daripada 1564 ulasan" "
6 - Boleh diterima
65
Penilaian 4 - Lemah. 34 daripada 1564 ulasan" "
4 - Lemah
34
Penilaian 2 - Teruk. 21 daripada 1564 ulasan" "
2 - Teruk
21
9.2/10
Kebersihan
9.4/10
Kakitangan & perkhidmatan
9.0/10
Kemudahan
9.0/10
Keadaan hartanah & kemudahan
8.8/10
Mesra alam
Ulasan
10/10 Cemerlang
gavino juan
13 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Quiet. Nice view. Very walkable.
gavino juan
Menginap 3 malam pada Mei 2024
10/10 Cemerlang
Linet
13 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Linet
10/10 Cemerlang
Melissa Rivera
13 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything was great, except May 4 my birthday. I was coming from a 12 hour tour and the manager and security guy harassed me. The manager kept looking at me even I had my card key in my hand. I went to the room to change cause I was tired but I was hungry. I went back to the room cause I forgot my glasses and the security guy asked me for my key card, but he just asked me when there was other people coming. I felt embarrassed. I asked the manager and he brushed me off. With no apology. I like it but just for that I would never stay there ever. I gave 5 stars just because the other employees were great, so they do not have to pay for these people.
Melissa Rivera
Menginap 6 malam pada Mei 2024
10/10 Cemerlang
Kenia
12 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Everything was beautiful! Comfortable stay and nearby all the tourist locations
Kenia
Menginap 4 malam pada Apr 2024
Respons daripada Mimi pada 14 Mei 2024
Hello Kenia, we appreciate your lovely review and thank you for staying with us. We are very happy to hear you had a comfortable time and enjoyed the convenience of the location. We hope to see you again soon. Best regards
8/10 Baik
CHRISTOPHE PIERRE
Mengembara bersama keluarga
12 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Plusieurs années de suite qu'on y séjourne pour nos virées à Londres. Service et réception un peu en baisse. Globalement bien quand même.
CHRISTOPHE PIERRE
Menginap 4 malam pada Mei 2024
Respons daripada Kristine pada 14 Mei 2024
Dear CHRISTOPHE PIERRE,Thank you for taking the time to share your experience.I am sorry that some aspects of your stay did not wow you. However, I am glad you enjoyed the rest of what the hotel has to offer. On behalf of our entire team, we thank you for your business and we hope to see you again when your travels bring you back to the area!Kind Regards,Kristine
10/10 Cemerlang
Neyala
12 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice staff, nice room, great location
Neyala
Menginap 2 malam pada Mei 2024
Respons daripada Santa pada 14 Mei 2024
Dear Neyala, thank you for sharing your review. We are so glad to hear you had a wonderful stay with us and that you liked your comfortable room, as well as hotel's fantastic location. We also appreciate your nice comments towards our team. We look forward to welcome you back soon! Best wishes,
10/10 Cemerlang
Maud
Mengembara bersama keluarga
12 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Bien situé lhotel est très calme et bien isolé, malgré les mauvais commentaires a se sujets que jai pu lire. Je n'est pas pris le supplément du petit-déjeuner, mes malgré sa chaque matin je pouvais aller me servir un café gratuitement, Personnels sympa.
Maud
Menginap 3 malam pada Mei 2024
Respons daripada Mimi pada 14 Mei 2024
Hello Maud, thank you for leaving us your feedback. We are very delighted to see you had a pleasant stay and that you gave us 5 out of 5 in ratings. We look forward to seeing you again to provide you with our exceptional service. Kind regards
10/10 Cemerlang
Bradley T
Mengembara bersama keluarga
11 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Fantastic staff, food, and location. Would definitely stay here again.
Bradley T
Menginap 3 malam pada Mei 2024
Respons daripada Mimi pada 13 Mei 2024
Dear Bradley, we appreciate your lovely review. We are very happy to hear you had a fantastic time and are thrilled that we were able to exceed your expectations. We look forward to seeing you again soon. Kind regards
10/10 Cemerlang
Pascal
11 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Pascal
Menginap 7 malam pada Apr 2024
8/10 Baik
Rene, Laredo
Mengembara bersama keluarga
10 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
.
Rene
Menginap 6 malam pada Apr 2024
10/10 Cemerlang
Sabrina Gisela
Mengembara bersama pasangan
10 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Super zentral gelegen, nicht weit zu Themse, London Eye, Big Ben etc. Perfekt für einen Städtetrip nach London!
Sabrina Gisela
Menginap 4 malam pada Mei 2024
Respons daripada Mimi pada 14 Mei 2024
Thank you for your review, Sabrina. We are happy to hear that the location was central and perfect for you during your stay. We look forward to seeing you again. Best wishes
8/10 Baik
Whitney
Mengembara bersama pasangan
9 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location, very friendly staff, lobby/restaurant are updated.
Whitney
Menginap 1 malam pada Mei 2024
10/10 Cemerlang
Darmech
Mengembara bersama keluarga
7 Mei 2024
Sukakan: Kemudahan
Un hôtel digne de ses 4 étoiles . Personnel de l’accueil sont aimablement et à l’écoute.
Très agréable séjours
Darmech
Menginap 2 malam pada Mei 2024
Respons daripada Senami pada 8 Mei 2024
Dear Darmech, thank you for your feedback. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from the team. It was a pleasure to have you as our guests and we look forward to welcoming you back. Kind regards, Senami
Gute Lage um viel zu Fuß zu erkunden. Freundliche Mitarbeiter, großes Zimmer mit Schlaf- und Wohnbereich, kleiner Küchenzeile.
Leider hatten wir ein recht hellhöriges Zimmer im zweiten Stockwerk und direkt am Aufzug, sodass wir immer ab 7 Uhr wach waren, wenn Personen auf dem Gang waren und den Aufzug betätigt haben.
Tanja
Menginap 4 malam pada Mei 2024
Respons daripada Senami pada 8 Mei 2024
Dear Tanja, thank you for your feedback. We are elated to hear about the positive aspects of your stay. However, we deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better. Kind regards, Senami
10/10 Cemerlang
Cheryl
Mengembara bersama pasangan
7 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location and I was lucky to be selected as VIP guest of day so got an upgraded room which was awesome. Would stay there again.
Cheryl
Menginap 2 malam pada Mei 2024
Respons daripada Senami pada 8 Mei 2024
Thank you Cheryl for your feedback. We are delighted you enjoyed your stay with us and pleased that you liked your room. We hope to welcome you back soon. Kind regards, Senami
10/10 Cemerlang
Richard
7 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Fab hotel. Well located. Rooms clean and modern. Staff very friendly.
Richard
Menginap 1 malam pada Mei 2024
Respons daripada Senami pada 8 Mei 2024
Thank you Richard for your feedback. It's great to learn you enjoyed your stay with us. We hope to see you again soon! Kind regards, Senami
6/10 Boleh diterima
Patty
Mengembara bersama pasangan
5 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan
Overall, a great location! Easy walking to Tour bus or Train station. Plus, Big Ben and London Eye within walking distance.
Unfortunately, the bathroom smelt of mold badly!
Room service wasn’t great either.
Patty
Menginap 4 malam pada Apr 2024
Respons daripada Alina pada 7 Mei 2024
Dear Patty, thank you for your review and for choosing our hotel. Whilst we are pleased to see you enjoyed the location, we are sorry to see that room stay didn't quite live up to a 10/10 experience - which is always our aim. I wish we could resolve it during your visit, our Front of House team is on hand ready to help 24/7. We hope to see you again soon and wow you with our best services. Kind Regards, Alina
10/10 Cemerlang
SHIMPEI
3 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
SHIMPEI
Menginap 6 malam pada Apr 2024
10/10 Cemerlang
Momcilo, Noranda
Mengembara bersama pasangan
3 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very friendly staff members and excellent location make this hotel an easy option to decide where to stay in London.
Definitely worth going back.
I would recommend this hotel to anyone.
Momcilo
Menginap 5 malam pada Apr 2024
Respons daripada Irene pada 6 Mei 2024
Dear Momcilo, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene
8/10 Baik
Frank
Mengembara bersama keluarga
1 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Freundliche Mitarbeiter, wir haben uns gut aufgehoben gefühlt.
Frank
Menginap 4 malam pada Apr 2024
Respons daripada Santa pada 2 Mei 2024
Dear Frank, thank you for sharing your positive review. We are so glad to hear you enjoyed your stay with us and that you liked our hotel and service in particular. We look forward to welcome you back soon! Best wishes,
10/10 Cemerlang
Maryum
Mengembara bersama pasangan
30 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice hotel with easy access to sightseeing
Maryum
Menginap 5 malam pada Apr 2024
10/10 Cemerlang
Jacob
Mengembara bersama pasangan
29 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great place to stay. Located close to a lot of major sites. The property is located next to Waterloo train station, but the rooms have sound proofing and didnt hear the trains at all.
Jacob
Menginap 1 malam pada Apr 2024
Respons daripada Eli pada 30 Apr 2024
Thank you for your nice feedback, Jacob,We are so happy to see you enjoyed your stay with us. Looking forward to you coming again! Kind regards,
10/10 Cemerlang
Frederic
Mengembara bersama keluarga
29 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Très bien, rien a dire
Frederic
Menginap 5 malam pada Apr 2024
10/10 Cemerlang
Hugo
29 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Tolle Lage zu London Eye und Big Ben.
Auch zu den öffentlichen Verkehrsmitteln.
Perfekt
Personal sehr freundlich und sehr Gutes Essen
Hugo
Menginap 3 malam pada Apr 2024
10/10 Cemerlang
Søren
Mengembara bersama keluarga
29 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Central beliggenhed i hå afstand til seværdigheder
Søren
Menginap 3 malam pada Apr 2024
8/10 Baik
Giancarlo
Mengembara bersama pasangan
28 Apr 2024
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location!
Giancarlo
Menginap 4 malam pada Apr 2024
10/10 Cemerlang
JOSEPHINE JING
25 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan
Very nice
JOSEPHINE JING
Menginap 4 malam pada Apr 2024
10/10 Cemerlang
xiling
Mengembara bersama keluarga, Mengembara bersama kumpulan
25 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
its really good!
xiling
Menginap 4 malam pada Apr 2024
10/10 Cemerlang
Dawn
Mengembara bersama pasangan
25 Apr 2024
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great
Dawn
Menginap 7 malam pada Apr 2024
10/10 Cemerlang
Celia
Mengembara bersama keluarga
24 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We loved the location of the hotel. Staff was very nice and the service was exceptional!
Celia
Menginap 3 malam pada Apr 2024
10/10 Cemerlang
Raquel
Pengembara perniagaan
24 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Excellent location and very helpful staff
Raquel
Menginap 1 malam pada Feb 2024
10/10 Cemerlang
Fushimi
Mengembara bersama keluarga
22 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
very good
Fushimi
Menginap 2 malam pada Apr 2024
Respons daripada Marylin pada 23 Apr 2024
Dear Fushimi, thank you for your feedback. It makes us happy to know you had an enjoyable stay and that you were satisfied with the facilities offered. We will have great pleasure sharing your feedback with the rest of our team. We are looking forward to welcoming you again for another memorable stay. Kind Regards, Marylin
8/10 Baik
Simon
Mengembara bersama keluarga dan kanak-kanak
22 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great central location, handy for all local landmarks, great food places and child friendly.
Simon
Menginap 3 malam pada Apr 2024
Respons daripada Marylin pada 23 Apr 2024
Dear Simon, thank you for your feedback. We truly appreciate your nice comments about our facilities and location. We look forward to welcoming you back. Kind regards, Marylin
10/10 Cemerlang
Christian
21 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Alles Top. Top Lage
Christian
Menginap 2 malam pada Apr 2024
Respons daripada Eli pada 23 Apr 2024
Thank you for your great comment, Christian,We are so happy to see you enjoyed your stay with us and that you found our hotel in a good location. Looking forward to you coming again! Kind regards,
10/10 Cemerlang
Ishakeyva
20 Apr 2024
Tidak sukakan: Kakitangan & perkhidmatan
Ishakeyva
Menginap 6 malam pada Jan 2024
10/10 Cemerlang
Ana, Teaneck
Mengembara bersama keluarga
20 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It's in a perfect location, and the staff is kind.
The sofa bed is not comfortable to sleep on.
The shower design and door could be more friendly.
Ana
Menginap 4 malam pada Apr 2024
Respons daripada Marylin pada 23 Apr 2024
Dear Ana, thank you for the feedback from your recent stay. It is great to hear that you loved the location and found our staff kind and friendly. I hope we can welcome you when ravel brings you back to the area. Best regards, Marylin
10/10 Cemerlang
Stella
20 Apr 2024
Stella
Menginap 6 malam pada Apr 2024
10/10 Cemerlang
Jorawar
20 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
If you are visiting London this is the perfect location to stay at. All of the main sights are in walking distance and the hotel itself is phenomenal.
Jorawar
Menginap 2 malam pada Apr 2024
10/10 Cemerlang
Benjamin
Mengembara bersama keluarga
19 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
A wonderful stay and friendly staff. We will be sure to visit again.
Benjamin
Menginap 3 malam pada Apr 2024
Respons daripada Mimi pada 22 Apr 2024
Dear Benjamin, thank you for your review. We are delighted to see our friendly staff provided you with great hospitality. We hope to see you again soon. Best regards
10/10 Cemerlang
Céline
Mengembara bersama keluarga
18 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Hôtel parfaitement situé au centre de tout avec de très bonnes prestations
Céline
Menginap 6 malam pada Apr 2024
Respons daripada Senami pada 22 Apr 2024
Thank you Céline for your feedback. We are happy you enjoyed your stay with us. We hope to welcome you again soon! Kind regards, Senami
6/10 Boleh diterima
Karim
18 Apr 2024
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Karim
Menginap 4 malam pada Apr 2024
6/10 Boleh diterima
Rosa
18 Apr 2024
Rosa
Menginap 3 malam pada Apr 2024
8/10 Baik
Fayola
Pengembara perniagaan
18 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Close to underground and attractions but still quiet enough for a good night’s sleep
Fayola
Menginap 2 malam pada Apr 2024
8/10 Baik
FERNANDO, los angeles
Mengembara bersama pasangan
15 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel was great location for walking distance to bin ben, London Eye and if you like to explore you can walk to the Palace and also to the Tower Bridge, good size of the hotel, needs some deep cleaning and remove the mold from the caulking in the shower
FERNANDO
Menginap 3 malam pada Apr 2024
Respons daripada Eli pada 16 Apr 2024
Thank you for your review, Fernando,We are glad that you found our hotel in a great location. Nonetheless, we are sorry if your room was anything short of spotless on this occasion. This does not meet our usual high standards and we wish we could have made this right for you during your stay. Rest assured that we will work diligently to ensure that a similar situation does not reoccur. We hope, despite this inconvenience we have another chance to welcome you and deliver a 5/5 experience in the future. Kind regards,
10/10 Cemerlang
Avel, Santa Clarita
Mengembara bersama keluarga
15 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Hotel was very close to all London highlights. The problem is there are to Park Plaza and Uber and Taxi always pickup and drop off on the wrong hotel and we hav to cross the street if the driver is not willing to go to the other side.
Avel
Menginap 4 malam pada Apr 2024
10/10 Cemerlang
Betsy, Casper
Mengembara bersama keluarga
10 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Right in the best area. Walk to just about everything.
Betsy
Menginap 6 malam pada Mac 2024
10/10 Cemerlang
Kayhan
Mengembara bersama keluarga
10 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Central to everything.
Kayhan
Menginap 7 malam pada Mac 2024
Respons daripada Santa pada 11 Apr 2024
Dear Kayhan, thank you for sharing your review. We are so glad to hear you had a great stay with us and that you liked our hotel and it's fantastic location in particular. We look forward to welcome you back soon! Best wishes,
10/10 Cemerlang
Daniella
Mengembara bersama keluarga dan kanak-kanak
9 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean and spacious well laid out rooms with loads of storage. In a wonderful location and walking distance to many attractions and restaurants.
Daniella
Menginap 3 malam pada Apr 2024
Respons daripada Solari pada 10 Apr 2024
Dear Daniella, thank you for taking the time to write a review. We truly appreciate your nice comments about our room facilities and location. We look forward to welcoming you back. Kind regards, Solari
10/10 Cemerlang
Montserrat Rodríguez
Mengembara bersama keluarga dan kanak-kanak
8 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Esta realmente bien ubicado cerca de london eye, big ben, parlamento, wesminster.
El desayuno muy bueno, muy variado
Montserrat Rodríguez
Menginap 5 malam pada Apr 2024
Respons daripada Irene pada 9 Apr 2024
Dear Montserrat, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene
8/10 Baik
Niurys
Mengembara bersama keluarga
8 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Location is just great! The amenities are good however, this is the second time we stay at this property and the wifi service was very spotty and cleaning the room and providing needed toiletries was a hassle unlike the first time we stayed.