Hotel Mesra Haiwan Kesayangan di London

"Paid for room ahead of time. Clerk couldn’t check us in because a wind storm took out their power. Clerk recommended we stay in a dark you with no power. Manager refused to refund our money. Would not recommend booking any rooms here."

"Great experience and awesome breakfast choices!"

"No Hot tub and the description I had said there was one and had problems at check in they had misspelled my name and girl was not very friendly about doing double checks when I had confirmations and paid receipt she just kept saying no one by that last name I said check the # or use my first name - I left and then came back and demanded and then she found it"

"Clean. New. Great breakfast. Friendly staff"

"The property is undergoing an extensive renovation top to bottom, so things were a bit different then you’d expect. However, I was in one the renovated rooms and it was just lovely. It was impressive how the staff made the best of everything. They were just the nicest people. I’ll definitely be back. "

"Friendly staff, very clean and quiet. Property including outside the hotel was very clean and neat. Parking and adjacent restaurants added to the connivence. The hotel does have construction taking place but clean and quiet as you can see the hard work and upgrades they are installing. I would recommend to all as much better than the recent hotels we have stayed at this week traveling down south. 5 Star recommendation"

"Great room and friendly helpful staff"