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"The perfect location for city-lovers who want to be in the heart of the action! Beautiful lobby and comfortable, well-appointed rooms, larger than you might expect in an affordable location in London. Our room on a high floor was quiet, but outside you are right in Trafalgar Square, steps from Charing Cross station and the National Gallery art museum. Air conditioning was lovely during a hot spell; bathroom and shower were modern and clean. For history lovers, the 18th century is well preserved on nearby Craven Street, including the only extant home of Benjamin Franklin. It's a short walk to the Parliament buildings and many other key sites. No breakfast included but many choices just steps from the hotel. Be prepared for crowds and traffic outside and take any typical precautions to be streetwise against someone who might want to pick your pocket. Generally very safe, just bustling with tourists, cabs, bikes and scooters."

"Good night sleep - good breakfast area - nice reception area"

"Very Good"

"Everytime I lay over London for a long distance flight, I choose Sofiter heathrow. Close to the terminals, grwat hotel, friendly staff, goos restaurant. Anything you nees to reat and get ready for the next trip."

"Room was spacious and clean. Only complaint is walls are paper thin. Could hear everything from hall and neighboring rooms. "

" Nice hotel closely located to St Paul’s cathedral. Staff friendly "

"Very convenient to paddington station. Friendly and helpful staff. Many restaurants in the area."

"The concierge and the business office "

"Amazing experience. Good service. Polite staff. Highly recommended. We spent a nice time in hotel which really looks like a castle or luxury mansion with cosy warm nicely decorated rooms, strong showers, clean bedding and towels, memory foam mattresses, fridges full with free beer and water, some snacks. Personally us, we had a balcony window with a lovely view to the garden and river Themes(balcony door can be a bit opened for fresh air). Walkable to main sightseeings and underground. Thank you so much "