4/10 Lemah
Kim
19 Apr 2026
Tidak sukakan: Kakitangan & perkhidmatan
I booked and paid for a room for my husband for a 1 night stay on 4/18/26. He had traveled 9 hours to get to that destination. Upon reaching the front desk in late afternoon, he presented his driver's license and a card. He said he had a reservation. The front desk clerk said no reservation - almost gleefully. Really put him through the ringer to just check in. He said his wife made it. She kept pointing out things like there wasnt an address or phone number on file. He really didnt know if she was going to turn him away despite him showing her the email with the reservation number on it. He asked if he had a room and she said yes but she had to enter his address manually. He said he will not stay there again For a front desk clerk to give a return customer, who presents all he needs to, attitude and doubts about availability is just not necessary. Wont be back. Train your staff Super 8!
Kim
Menginap 1 malam pada Apr 2026