Hotel Mesra Haiwan Kesayangan di Lisle

""Absolutely disgraceful experience. Called ahead the same morning to inform them of a late arrival due to flight delays. The front desk confirmed we could check in whenever we arrived. When we showed up exhausted at 3:30 AM with elderly family members after a long international flight, they flatly refused to honor our booking claiming no rooms were available — despite our confirmed reservation and prior phone call that same day. We were left stranded in the middle of the night with no...

"Worst hotel EVER..there for 3 days with one working elevator...a woman there says they never work...the man at the desk lied and said they were working on them. There was a conference and weddings there...1 elevator. They gave us the wrong room, the room they moved us to had dirty sheets. The walls are paper thin...you could hear people snoring and entire conversations ...literally entire conversations. Beds are tiny....like Gulliver's Travels tiny...I felt like a giant...my feet hung off thr...

"Maria at the front desk welcomed us warming upon arrival and was very helpful throughout the stay. Staff warm and pleasant at all times. During daily breakfast lovely woman (I'm sorry I didn't get a name) made sure to let us know if we needed anything that we didn't have at the buffet breakfast. Room clean, staff warm and welcoming, breakfast yummy daily, parking a breeze. Would like water pressure in shower to have been a bit greater but other than that the stay was lovely as we were in for...

"I gave them a 3 stars because they put us in a section where they put guests traveling with animals. My elderly mother got upset with the constant barking and asked to be moved which they did move us but in the process of my mother moving us (as I was in an all day conference and not there with her at the time) something of mine was left in the room and when I asked the front desk nothing was returned. Point of it all is why would you put guests not traveling with animals in a section with...

"The room was clean. Breakfast was great. Our parking was easy and the staff was amazing."

"Everything was great the staff was very accommodating. Only complaint would be that the breakfast could have been better. Clean place and the beds were very comfortable."

"Rooms were very clean and comfortable, thankfully the staff saved some of my items that were left behind and kept them at front desk for my pick up."