Cari Chalet di Lexington - Salisbury

"The staff was very nice, very pleasant. The issue was our room. I took the couch. The blankets and pillowcases that were in the closet for couch use were dirty. It was obvious that the bedding had not been washed. I refused to sleep on the sheets. They could at least have a bar of soap and small lotion bottles in the bathroom. When we left our room on Friday and returned, no one had come in to clean our room. We had to call for towels and washcloths. I had to bag the garbage cans because they...

"The staff was helpful. I did not like the outdated rooms."

"Not at all as pictured. These are clearly not of this property. They couldn’t give us extra pillows. The phone was inoperable. The faucet handle was broken. No privacy between bathroom and the rest of the room. When informed of issues the response was “okay” without even a note being taken. They charged $100 to my card without an explanation. The cops arrived to get a “tenant” out that wasn’t paying. Divided into two buildings completely separate from main entrance. We felt unsafe. "

"The worst Hot Breakfast. While the breakfast sandwiches were in a heated buffet server, they were not warm. The sandwiches were cold and there was no way for guests to heat them. The oatmeal was as thick as school paste and very little in the pot at 8:00 a.m.. The only other item which could be considered warm was pancakes and the machine was not working. The coffee was even terrible, even though it is made by individual cups."

"Room floor needed mopping, it was very dusty."