Hotel Keluarga di Lee's Summit

"The manager owner I’m not for sure which one he is. He is very rude and disrespectful not only to the guest, but to his staff, I witnessed him speaking to a new female staff at the front desk and talking to her like a dog and I’ve been a business owner three times never ever when I speak to my employees or anyone in that matter… he was called down to the room because a bottom drawer in the dresser got stuck and maintenance had came and looked at it, and said it needed to be replaced. It was...

"We were very disappointed with our stay. When we checked in, the hotel charged an additional $100 that had not been clearly disclosed beforehand, which was an unpleasant surprise. The entire hotel has an unpleasant smell, and the air conditioning only seems to have two settings—ice cold or completely off—making it difficult to keep the room comfortable. The sofa bed was unusable. The mattress was so thin that it offered almost no support. We had to call to request bedding, only to be told to...