Hotel Keluarga di Leatherhead

"We stayed at Thatcher’s Hotel (part of Surya Hotels) for three nights during half term. Overall, it’s an average hotel but offers good value for money. The rooms have been renovated and are modern and comfortable, and the beds were very comfortable which we appreciated. However, there were a few downsides. The room was extremely hot during the night, which made it difficult to sleep comfortably. Breakfast was average — nothing special — and dinner in the evening was also average but quite...

"Beautiful hotel, especially for the Price"

"This was a nice hotel and this easily would have been a 5 star review if not for the bathroom. There was mold. A lot of it. All over the ceiling above the shower and within the sealant on the shower door. It was pretty bad. Hindsight has me realizing I should have asked for another room to see if the issue was widespread but we weren’t in the room a whole lot and managed fine. Everything else about this stay was nice - employees were friendly; breakfast was good; the bar was well stocked;...

"All perfect"

"A very warm welcome and early check-in which was much appreciated. Check-in was highly efficient. Doormen were very friendly and eager to assist. If anything, front of house service was a little overbearing. I fully appreciate that staff are striving to deliver the most attentive service, but at times it felt more intrusive rather than helpful. The room was finished to a fair standard, but lacked the luxurious feel of 5*. The breakfast buffet is adequate, but not outstanding. There is a basic...

"Clean rooms, "

"We stayed here for one night during an overnight trip to London, and it was great. It was in a great, safe location, and perfect for the price!"

"This is the second time we’ve stayed here and it could have been smoother. We weren’t given the room type we’d booked. It was sorted but trouble not needed. Would recommend not having a garden room as it’s much noisier. Terrace bar was lovely. "