6/10 Boleh diterima
Scarlett
Mengembara bersama haiwan kesayangan
29 Nov 2025
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I stayed here with my almost 14-year-old chocolate lab and was harassed by four different security guards. One of them said,” get that beast on a leash.” he was on a leash, he can barely walk, he has got tumors all over him, and I was picking up his diarrhea. And the security guard had the nerve to say that. The next day I was walking my dog in the bushes along the out door areas, and a security guard said there’s a little dog area over there. And I said I know there weren’t poop bags there the other day and I let them know when they restocked it so thank you. He’s like well you you know you shouldn’t be here and I said excuse me, is this an off-limits area for pets? And he said well it’s just not best. I continue to challenge this because I’m just walking my elderly dog so he can relieve himself. Then this security guard called me a “bit$h and a di€k” so I reported him. The Security supervisor was very nice to me, the hotel manager Joe was extremely nice to me. They refunded me that night and I canceled the following night so that I got that refund but it was 830 at night and I wasn’t gonna go try to find another hotel so he let me stay that night and I was reimbursed. Joe, Damian and Montse were all very helpful, understanding, offer their apologies and friendly.
Scarlett
Menginap 2 malam pada Nov 2025