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Bull Reina Isabel & Spa

4.0 star property
Guests indulge their senses with luxurious spa treatments featuring hydrotherapy and aromatherapy, or enjoy sun-kissed moments by the pool

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Bull Reina Isabel & Spa offers an eco-certified retreat steps from Las Canteras Beach. Rejuvenate with a full range of spa services. Two restaurants serve breakfast and dinner, while two coffee shops provide perfect refreshment throughout the day.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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About this property

Bull Reina Isabel & Spa

  • Upscale hotel near Las Canteras Beach
  • Santa Catalina Park is located near Bull Reina Isabel & Spa, which provides a poolside bar, a rooftop terrace and 2 coffee shops/cafes. Indulge in a body treatment, a massage and hydrotherapy at the on-site spa. At the two on-site restaurants, enjoy breakfast, dinner, light fare and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • 1 meeting room, a lift and a porter/bellboy
    • A reception hall, beach umbrellas and a banquet hall
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 225 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches such as free WiFi and air conditioning.
  • More amenities include:
    • Bathrooms with showers and bidets
    • Flat-screen TVs with digital channels
    • Wardrobes/cupboards, balconies and fridges

Awards and affiliations

  • Eco-certified property
  • This property participates in Biosphere – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Free Wi-Fi
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The price is RM410
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includes taxes & fees
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Policies

Check-in

Check-in time starts at 4:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Bull Reina Isabel & Spa have a pool?

Yes, this property has an outdoor pool.

Is Bull Reina Isabel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Bull Reina Isabel & Spa?

Self-parking is free at this property.

What time is check-in at Bull Reina Isabel & Spa?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Bull Reina Isabel & Spa?

Checkout is at 11:00 AM.

Where is Bull Reina Isabel & Spa located?

Located in Las Palmas de Gran Canaria, this beachfront hotel is on the boardwalk and within a 5-minute walk of Las Canteras Beach and Santa Catalina Park. Port of Las Palmas is 2.2 mi (3.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 594 out of 951 reviews
Rating 8 - Good. 277 out of 951 reviews
Rating 6 - Okay. 56 out of 951 reviews
Rating 4 - Poor. 17 out of 951 reviews
Rating 2 - Terrible. 7 out of 951 reviews

Reviews

Verified

10/10 Excellent

AnnCharlott

Liked: Cleanliness, staff & service, amenities
everything is perfect, the staff's welcome at the reception, the bars and the restaurant.clean and tidy. Allegats very nice to be here. We Will com back again.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room with spectacular views. Staff very friendly and helpful. Everying you need on the doorstep. Would highly recommend
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities
Really good service at the hotel, free access to sunbeds on the beach, a lovely spa, and a great breakfast. They even arranged gluten-free bread for one of us every day.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Staff very friendly and helpful.
Stayed 14 nights in Sep 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
returned for 5th time - great hotel across the prom to a vast clean beach
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property on the Beach Great food and surrounded by wonderful restaurants
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Roberto S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the restaurant excellent staff, amazing customer services. Additional the Terrace perfect for stay and enjoy the Sea view and great music at dinner time until 10 PM.The Spa is very space to relaxing time!! Thanks for your time and God bless Spain!!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Elin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay. Very comfortable beds, excellent breakfast buffet with very service minded staff and nice spa. Only one improvement point to mention is that we would have appreciated if the glasses and coffee cups in the room had been cleaned.
Reception area, real flowers!
View from our room!
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in a great location!! I was traveling by myself and felt so safe!! Beautiful breakfast at no charge!! Great location!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Natali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Wonderful staff
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel on the promenade with easy access to the beach, shops and restaurants. Would use again.
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach paradise

Great location on beach. We had balcony on ocean side with view. Spa was relaxing after day of site seeing. Breakfast buffet had many choices. Would stay here again.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Great location right on the beach with friendly and attentive staff. Nice pool with great view. Broad choices on breakfast buffet also overlooking beach.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing! The location to the malacon was exceptional. The entire resort exceeded my wildest expectations. The breakfast buffet is unbelievable! The spa—gym-rooftop pool-& beach chairs are all excellent. Cannot recommend this property more! I would stay here again in a heartbeat!!! Loved the hotel & loved Las Palmas!
Stayed 2 nights in Nov 2024
Verified

8/10 Good

TALVINDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside pool was in full repairs, which was disappointing. Spa was lovely. Staff at spa, hotel reception (especially Helmant), & dining areas were all lovely.
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Tee Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel in a great location. Only stayed for two nights but it was lovely stay. The hotel didn’t have a filtered water facility, only bottled which you had to purchase. Also I thought the spa closed too early, maybe a 20.00 close would be better. Just two tiny complaints there but overall the stay was perfect for what I needed.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Queen of stays

We were looking for some late winter sun and on a recommendation booked the Reina Isobel. The hotel is large and great facilities including a rooftop swimming pool and bar. With great sea views and, weather permitting, a glimpse of Tenerife. The breakfast buffet is vast and varied and includes vodka. We had dinner in the restaurant one night and again there was a wide selection of appetisers, mains and desserts. The resort was busy in late February and we enjoyed an early evening walk along promenade choosing a restaurant for dinner.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff with excellent language proficiency (English & German), superb breakfast buffet, lovely spa & pool, nice gym, perfect location. Only the parking, way too small for such a big hotel and the discount for the parking garage was minimal (13 euros in stead of 15,50 from 7pm to 11 am), hotel advertised with free parking.. But overall: An excellent hotel, thanks for your hospitality!
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities
Staff were friendly, pool area was nice, food options were good. The lifts were not very reliable and the pool was closed on our last day without any notice. It was a shame there was limited lunch options at the hotel, but there were plenty of other options around. No lounge area at the hotel apart from the large foyer but not very practical for sitting with people.
Stayed 9 nights in Jun 2024
Verified

6/10 Okay

Morton

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
very central place at las Canteras but already getting on in years, e.g. problems with the lift
Stayed 6 nights in May 2024
Verified

6/10 Okay

Idoya

Liked: Amenities
I would rate the hotel excellent but had a bad experience when we arrived at the hotel. Night person was evil. Changed my whole experience. We arrived late and had a terrible flight and we just wanted to get to the hotel and relax. I got the hotel cause it had parking and when we arrived he said parking was full. We didn’t know the area and he didn’t offer much help. I told him I was upset about not having parking and he said if I don’t like it leave. It was 2 am. Next morning people at the front desk were great. I liked the hotel. Just that experience we had changed everything.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Juliette

Liked: Cleanliness, property conditions & facilities
Lovely hotel. Was on hols with my teen daughter and we wanted a mix of relaxing and exploring. Loved that the hotel was on the beach in one direction and city in another. Would stay again. Couple of criticisms 1. Spa was v busy each time we went and water in the indoor spa pool and salt water pool could be hotter 2. Not enough reception staff. Had to wait long time to speak / check in 3. Tea bags and small milk cartons in room on arrival but not replenished daily. When I asked the receptionist if we could have a couple of tea bags and milk left we were told v firmly that they don’t get replenished after day one. V strange when you’re paying for quite an expensive hotel
Stayed 4 nights in Dec 2024
Verified

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with no big complaints.

The staff were all friendly and helpful from arrival to departure, with the exception of the Marinas bar, which is a franchise. The room (suite) was OK, but daily cleaning less thorough than might be expected (glasses and cups not washed). The curtains were good at light blocking but extremely noisy to operate. We were on 6th floor so relied on lifts which were swift, but one was unreliable in direction or refused to move occasionally. Breakfast buffet had a wide choice but quality was below expectation. Soggy Croissants, runny yoghurt and although there was a choice of strength of coffee in the two machines (strong in one, "soft" in the other) it wasn't very good and a third machine would have alleviated queueing. Considering this and the unappealing menus posted, we did not feel inclined to sample the dinner buffet. The dedicated and inclusive sun lounger area on the beach, right outside the hotel was the most enjoyable feature. The beach is fantastic. The roof pool looked attractive, but was rather busy and a little noisy for us. The signatute Lily display in the foyer is impressive but the scent is quite strong and can be an issue for those with allergies.
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with friendly and helpful staff.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 4 nights in Nov 2024