Landis hotels from RM271

"Sparkly lobby, friendly front desk staff"

"Room and hotel overall was clean, no issues there. The rooms (specifically restrooms) were in desperate need of some work, but still got the job done. The pool was completely drained and had we known that, we likely would have stayed somewhere else as we had a lot of time to blow on one of our days and ended up doing nothing. Also, there are pics of a gym online and there is no longer a gym - it was converted to a laundry room. There were a few people hanging out in the parking lot, drinking and smoking pot but we didnt feel unsafe...just felt cheap and sketchy. Check-in/out were super easy and staff was very kind. We did not try the breakfast, so no review on that. Overall, it wasnt a bad stay - we got what we paid for. Would we stay again? Maybe/maybe not, depending on if upgrades are made."

"Room was in need of remodel. Furniture not comfortable. Beds were adequate. Not a bad stay at all, just not to best. "

"For kids there is a million things to do (for a price). But overall this was a clean, well run place. Staff was kind and helpful, rooms were clean, and always something to do as a family. "

"The room was clean, well furnished, and spacious. Staff was very friendly."

"Yes"

"We loved our stay here. The staff was extremely friendly and helpful. Breakfast was delicious. Popcorn and soda was an added bonus! "

"The receptionist was very nice and helpful… explain everything in great detail"

"We stayed at this property on 4/4-4/5. In town to visit our son, a student at UNCC. We chose it for convenience. Very close to the University. Very cheap. 90.00. Upon arrival, we were disappointed at the age of the hotel, not modern, old dirty furniture, dirty/worn carpet on floors n rooms & lobby eating area furniture, although no food is served there and hallways carpet. Dirty. Our room, 235, had a musty odor. Our primary complaint was that, there was a USED/SOILED wash cloth drapped over the shower from the last guest. GROSS!! So housekeeping is a NON FACTOR! We didn’t see the dirty washcloth until it was time to shower the next morning. This made us feel like they probably didn’t change the sheets. I complained to the General Manager, Dennis, who was EXTREMELY DEFENSIVE & RUDE!! He offered a 20% for the dirty wash cloth and said if I didn’t like the hotel, I shouldn’t have stayed there and should have asked for a refund when I arrived!!! How??? It was prepaid!! The contract via Expedia, was that it was no refundable at that point! Nonetheless, I will be filing a complaint with Corporate for Sonesta. Website pics represent a modern hotel. It’s old and needs renovations that align to the website pictures and EFFICIENT HOUSEKEEPING!! Do not stay here if you like cleanliness and a modern or up to date hotel. KM, Raleigh NC"