Hotel berdekatan Lake Sonoma

"I was given the wrong room type at check in. I paid for a room with a couch and extra floor space and was given a much smaller room without a couch! Tried to resolve the issue and was told no refund I am disappointed because I have family near there and travel from out of state so would stay at this location often. We are IHG members. Would like this to be made right as I calculated for four day stay was overcharged over 350 dollars. Stay would have been better if I would have been issued the...

"Room dirty, friendly staff, enough parking"

"Yes,Bar was stocked, ski area was close, And most of all the Hostess, Eva, was extremily nice, and makes a great breakfast. Tom"

"Kitchen was completely empty, no dishes, silverware, not even paper towel or napkins. Room was clean but smelled of cigarette smoke. Free breakfast was a nutragrain bar and coffee. Not even creamer for your coffee, very disappointing. Would not stay again."

"The breakfast was very good. The room was very clean and well stocked with all the necessities. The entire staff was very friendly and worked with excellence."

"Breakfast was ok, not much selection. Parking was safe, room was in excellent condition, carpets looked new"

"Great location, staff was very friendly. "

"Breakfast was ok Room was clean"

"The room was acceptable, but the overall property is in disarray. I booked this hotel because it was listed as a 4-star property, but in its current condition it feels more like a 2-star hotel, at best. There is ongoing construction, so it may become a 4-star hotel in the future, but that is not an accurate description of what guests are experiencing now."

"Room was clean, staff was helpful. Would stay here again and recommend."

"A mi familia y a mi nos encanto nuestra estadía , todo muy limpio y tranquilo , el personal muy amable y muchas opciones para comer en el área !! "

"parking was ok. I had no idea there was a pool. when I checked the website it indicated no pool onsite so I left my bathers home. "

"Staff constantly watching every move you make "

"Rooms are always clean, staff is always friendly and helpful!"

"“View” was the parking lot. Balcony door handle broken, couldn’t go out. Bed was super uncomfortable. Spacious room (1 bedroom suite) "

"Yes "

"Staff are helpful and friendly but overworked. The floor leading to the rooms tilts down toward the right quite a bit, as did the floor in our room. Bed was level, but there was an incline leading to the bathroom and the door. Risky in the dark"

"Room was outdated n lighting was dark Bathroom shower was a small area n water was weak also couldn’t regulate the heat/ac to be comfortable Coffee n breakfast was great"