I should have known... the girl at the front desk told us our room number so loudly that everyone in the lobby heard it. Be ready to walk long, hot hallways to your room. We had no coffee maker and the shower didn't work. But we couldn't call the front desk because the phone in the room didn't work either. So, my husband drove to the front desk (yes, drove otherwise it's a long, hot walk to the front desk) and the girls at the front desk were on their personal cell phones and basically shrugged my husband off. There were hairs on the sheets that were not ours and hair in the bathroom that was not ours. One restaurant was closed completely- like shut down, and the other only served breakfast. We went to the Lodge which is the other part of the property and it was like something out of "The Shining"... dark wood, worn, dark halls, faded carpet and the pool there was closed also. I sent an email to the front office manager and General Manager during our stay and I have not yet received a response.
