Lagoa Santa Spa Hotels

"Super great people and stay "

"Clean room, good breakfast, staff very friendly "

"Everything "

"The stay was pleasant. The room was comfortable and the breakfast very good. I was surporised there was no complimentary water provided. Also, the wifi is unusually complicated to access, but the front desk staff helped us and were generally excellent. "

"Most of the staff were helpful and professional, especially the staff in the restaurant who were friendly. However the first time I checked in the man was very unhelpful and told me there was no booking in my name and tried to sell me a room. I was upset and then he said 'I need your passport'. I told him again I had booked and paid for a room and he seemed to nod and I gave my passport. He had found my booking but didn't tell me or apologise and there was no welcome. The second time I checked in, the woman has welcoming, friendly and professional. She also spoke excellent English. "