Hotel Dekat Labyrinth

"none"

"It was my wedding day. The key didn't work, so I went down to the front desk; they swapped it for a new one, but that one didn't work either. They told me they would call maintenance, and I spent nearly 20 minutes waiting. Finally, he arrived, and it turned out to be a key activation issue—the front desk staff hadn't activated them. I ended up waiting—along with my bridesmaids, makeup artist, and hairstylist—for nearly 45 minutes over something that could have been resolved in a single minute."

"no valet staff to park cars and a 25/day charge to self park/ front desk did not inform about any "extras" that might be available and more importantly what was not. such as no coffee in the morning/ instead you had to go into the bar/dining facility and pay for a cup of coffee/ did not inform that after a certain hour the front door was locked and a key card was necessary. overall ok but not great communication"

"Ok"

"Everything was good"

"Great service "

"Clean room staff was very friendly "

"Stuff was absent of ten at night and no assistance with taxi just Uber that you have to wait forever"

"Everything was very clean, staff was friendly and location was convenient. The only odd thing I felt was that the public hotel restroom in the lobby is closed on Sunday. "

"Beautiful, comfortable and clean room. "

"Ishmael was very helpful when we needed help with extending the parking permit."

"It was wonderful stay! Our family enjoyed the stay and would love to go back during our next visit."

"Cleans room, Staff was nice"

"The experience was overall average. The room was generally clean and the location was convenient, but there were a few issues that stood out. The ironing board in my room was broken, and I left a note for the cleaning staff to make them aware of it. The front desk staff were polite enough, but they did not seem especially well trained and appeared to have limited resources available to help guests efficiently. Nothing during the stay was terrible, but nothing really stood out as exceptional...

"Your place is great but $ 60 for parking?? Also to have a glass of wine or cosmo $ 20 I think little high or say only wealth people welcome"

"I come here often. Really no complaints. It's a bit old but the rooms seem to be upgraded. The staff are always kind and helpful. The only issue I had was that I was locked out of my room because something was wrong with the actual lock and not my key. So, that was a little bit of a hassle but nothing to stop me from coming there next time!"

"The staff were very helpful & pleasant. I had the insurance and could easily refund one night since my trip was cut short by one day. And the staff immediately took care of it and with good manners. The rooms have coffee maker, coffee, ice bin, hot and cold cups, ironing board and an iron, hanging rack and plenty of hangers, my room did not have a closet, it had small refrigerator (not very cold) but my food didn’t go bad overnight; microwave (I didn’t use). The shower gel is very small so...

"Had Cancelled our reservation when we showed up"

"X"