"Staff made this place feel like heaven! They are the best! The property is beautifully curated. The rooms are gorgeous with sliding doors opening into the lush green vegetation. I could spend the whole day on the bridge over the stream. They have a small waterfall on the property. The complimentary nature hike in the afternoon was informative, engaging and beautiful. Some of us did the night wildlife tour with the same guide, it was excellent! The water slide was so much fun! We had requested sugar cane juice (they grow their own), they made special arrangements to bring it to us. We truly appreciate that. Mucha Gracias!
My only gripe - the "hot water springs" are not real. Water in the pool is heated by heating systems there. They are not natural. While they were still relaxing, its not the same. Not to mention the name is quite misleading. Relatedly, the pools could use a good scrubbing. They were grimy and slippery in places.
They could do so much better in the food department. We've tried both restaurants on site, they were just ok. We loved their on "Gallo pinto". All the other breakfast options are American, unhealthy and not well made. They are about 30mins drive from Arenal town, so its not exactly convenient to head out for food."
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